Trend Report: What Restaurants Want Next From Their POS
📊 In the restaurant and hospitality industry, a POS system must be efficient, integrated, and aligned with sector needs, emphasizes Tom Seeker, former CIO/CTO of Earl Enterprises. Small operators often prefer an all-in-one system with key functions built-in, while larger chains look for deep integration with specific solutions, notes Skip Kimpel of ConStrata Consulting. Accurate data and reliable support are vital for operational decisions, with proper setup and continuous support being essential for data integrity. Lee Holman, IHL Group, recommends a POS with microservices architecture, cloud-based updates, robust order management, and payment options, as well as user-friendly UI, multi-language support, and mobile adaptability.
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