Ronan Daniel

🎿 WeSki launched its conversational ski trip planner, available since last week in beta. It uses AI to replace form fields with natural conversation, covering over 300 resorts and 160,000 trips. The platform serves more than 200,000 skiers, generating trip options with preferential rates. It combines travel expertise and AI for clarity and control, simplifying planning while offering human assistance when necessary. Co-founder Yotam Idan aims to make ski trips effortless and enhance decision-making.

💻 In 2024, AI-first hotels are revolutionizing hospitality, boosting visibility, revenue, and efficiency. Boston Consulting Group's report highlights AI-driven changes: 37% of travelers use LLMs for trip planning, while digital direct bookings reach $262 billion. AI optimizers enhance room revenue by over 15%. At The Ritz-Carlton, San Francisco, AI accelerates room cleaning by 20%, while Four Seasons Peninsula Papagayo cuts food waste by 50%. Yet, fewer than 10% of professionals fully embrace AI, facing legacy system barriers.

🛫 Navan, on 2 March in Palo Alto, launched Navan Edge, an AI assistant for business travelers. The tool personalizes bookings for hotels, flights, and restaurants, considering preferences and real-time constraints. It offers disruption management and can rebook or alert services as needed. Serving 10,000+ companies with data from millions of bookings, it promises executive assistant-like service. Initially available in the U.S., hotel booking is live, with flights and restaurants to follow.

🗺 RateGain Travel Technologies announced in 2025 the merging of Adara and Sojern to form a single global entity under the Sojern brand. This consolidation, acquired for $250 million, aims to create the largest source of travel intent data worldwide. The unified platform enhances predictive traveler insights and marketing strategies, increasing efficiency and revenue for hotels. RateGain's AI-powered platform focuses on improving direct bookings and simplifying growth for travel brands through integrated data solutions.

📱 Showcased at ITB Berlin on March 3, 2026, Shiji extends Move, their unified mobility framework, first launched in November 2025. Now covering the entire guest journey, it integrates PMS, POS, experiences, and payments into one device. This system eliminates fixed terminals, enhancing service fluidity. Kevin King, CEO of Shiji, emphasizes a guest-centered, mobile hospitality future. Wolfgang Emperger highlights its impact on staff efficiency and guest experience, promoting operational reliability and security through a cloud-native architecture.

💳 HBX Group partners with Outpayce to revolutionize travel payments. The partnership introduces a new Payment Program utilizing Outpayce’s fintech platform, automating payments for hotels, airlines, and more. The initiative incorporates Outpayce B2B Wallet to enhance efficiency across billions of euros in transactions. Virtual cards and real-time data insights are key features. CEO Sam Abdou highlights the milestone in developing a travel-specific e-Money license. The collaboration aims for a fully integrated pay-in and pay-out system.

🛄 SITA is integrating Google's Find Hub with WorldTracer to improve baggage tracking. Location sharing from personal devices helps airline teams prioritize delayed or mishandled baggage cases efficiently. Ten major airlines, including Lufthansa and Turkish Airlines, already use Find Hub. WorldTracer serves over 500 airlines across approximately 2,800 airports. Encrypted data ensures privacy, with sharing controlled by passengers. How quickly carriers adopt this feature and traveler participation will influence its impact.

🏖 Lighthouse launched The Hotels Network, a ChatGPT-integrated bookings app, in June 2025. 🌍 Worldwide availability, this tool operates on a flat-fee, commission-free model, connecting hotels directly to travelers. 📊 62% of travelers prefer direct booking, per a Simon-Kucher survey. 🏨 The app uses hotel-verified content and real-time data, ensuring control over brand narrative and offering direct rates. 🆕 It's a new distribution channel aiming to reduce dependency on OTAs, already live in ChatGPT's App Directory.