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Tatiana Valenzuela

81 posts

Kerzner International Appoints Former De Beers CEO Celine Assimon as Chief Commercial Officer

📁 Kerzner International appointed Celine Assimon as Chief Commercial Officer to enhance its portfolio, including Atlantis, One&Only, SIRO, and Rare Finds brands, working globally from resorts to head office. Assimon, with over 20 years of leadership, held CEO roles at De Beers Jewellers, Forevermark, and De Grisogono, plus senior positions at Louis Vuitton and Piaget. CEO Philippe Zuber highlighted Assimon's luxury sector expertise and innovation to elevate guest experiences and expand global presence.
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Didier Jardin Appointed General Manager of Four Seasons Resorts Bali to Oversee Jimbaran Bay and Sayan Properties

🏨 Didier Jardin has been appointed as the general manager of Four Seasons Resorts Bali, overseeing both Jimbaran Bay and Sayan. With over 30 years at Four Seasons, he previously managed the Maldives location at Kuda Huraa. His journey began in 1994 at Maui and includes positions in Bora Bora, Mauritius, New York, Cairo, and Kuwait. Jardin emphasizes emotional connections in luxury hospitality, aiming to enhance guest experiences through Bali's unique culture.
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  • 2 min

HITEC 2026 Highlights: Oracle, Amadeus, GratifID, Innspire, and IDeaS Unveil Advanced AI and Digital Tools

📱 HITEC 2026, San Antonio, Texas: Oracle's OPERA Cloud adds AI to enhance hotel efficiency, personalizing guest interactions. Amadeus introduces AI-powered booking tools to streamline operations. GratifID launches TIPMO, a cashless NFC tipping platform with real-time analytics. Innspire presents an app-free guest journey tool using SMS and WhatsApp. IDeaS reveals new commercial strategy tools for optimizing hotel revenue. The focus is on AI, automation, and frictionless guest experiences.
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  • 2 min

Amadeus and Oracle Enhance Hospitality AI Capabilities at HITEC 2026 for Improved Operations and Guest Experiences

💻 In 2026, at HITEC in San Antonio, Texas, Oracle and Amadeus unveiled AI enhancements to improve hotel operations and guest experiences. Oracle's OPERA Cloud and Amadeus' booking tools streamline processes and personalize services. GratifID launched TIPMO, an NFC-powered cashless tipping platform, while Innspire introduced app-free guest journey solutions. IDeaS showcased commercial strategy tools for optimizing hotel profitability beyond traditional revenue streams, reflecting a trend towards AI and automation in hospitality technology.
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Christophe Hilty Named General Manager for Park Hyatt Mexico City Polanco, Opening in Early 2027

🏨 Christophe Hilty will lead Park Hyatt Mexico City Polanco's pre-opening journey ahead of its early 2027 debut. The hotel, located in the Polanco neighborhood near Chapultepec Park, will feature 27 private residences within a 30-story tower. Hilty, previously VP of global operations at CORE: New York, has extensive experience in luxury hospitality with Four Seasons and other renowned brands. His leadership aims to blend Mexico City's heritage with personalized luxury.
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  • 1 min

Paul Fitzgerald Appointed General Manager of Hilton Alexandria Old Town, Bringing Over a Decade of Hilton Experience

🏨 Hilton has appointed Paul Fitzgerald as the new general manager of Hilton Alexandria Old Town in Alexandria, VA. Fitzgerald, with over 10 years of leadership experience, previously managed the 757-room Hilton Baltimore Inner Harbor. The Hilton Alexandria Old Town, located on King Street, features 252 rooms, King Street Tavern, Starbucks, a fitness center, and 12,000 sq ft of event space, offering easy access to Reagan National Airport and Washington, D.C.
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Alan Cagle Appointed Managing Director of Loews Philadelphia Hotel, Bringing Over 25 Years of Hospitality Experience

📈 Alan Cagle, with 25+ years in hospitality, becomes the new managing director at Loews Philadelphia Hotel. Previously, he was the general manager at Hilton Philadelphia at Penn’s Landing, with 350 rooms and 24,000 sq ft of event space. Cagle's past includes nearly 8 years at Hyatt Regency Princeton, NJ. Loews Philadelphia is updating its 33rd-floor event space and launching new family-focused summer offerings, aiming to enhance its status as a premier Philadelphia destination.
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Matt Herod Appointed General Manager of Grand Bohemian Lodge Asheville by Kessler Hospitality, a Highgate Division

🏨 Matt Herod, new General Manager of Grand Bohemian Lodge Asheville, N.C., appointed by Kessler Hospitality, a division of Highgate. Herod has nearly 10 years of leadership within Highgate, previously overseeing Salmon Falls Resort and The Ketch Inn in Alaska. He also supported interim roles in Colorado, Arizona, and Alaska. Earlier roles include senior positions at Talkeetna Alaskan Lodge and Grande Denali. Herod chaired Southeast Alaska for the Alaska Hotel & Lodging Association.
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  • 2 min

TPG Hotels & Resorts Appoints Lloyd Van Horn as General Manager of Mill Falls at the Lake Resort, NH

🏨 TPG Hotels & Resorts appointed Lloyd Van Horn as general manager of Mill Falls at the Lake Resort Collection in Meredith, N.H., on the shores of Lake Winnipesaukee. The resort offers four accommodations: Church Landing, Bay Point (24-room inn), Chase House (21-room inn), and Palmer Inn. Van Horn brings over 30 years of hospitality leadership, previously managing Mountain View Grand Resort & Spa. He is known for his expertise in luxury repositioning and operational turnarounds.
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Choice Hotels Promotes Tony Pallas to Chief Technology Officer, Leading Enterprise Technology and AI Initiatives

💻 Tony Pallas is now Chief Technology Officer at Choice Hotels, leading enterprise technology and engineering. He reports to Anna Scozzafava and is responsible for SkyTouch Technology. With over a decade at Choice, Pallas spearheaded platform modernization, cloud expansions, and AI solutions like CHARLIE. His focus includes AI-enabled tools such as Business Direct and EasyBid, aiming to enhance hotel performance and efficiency. Formerly, he advised on tech strategies and custom solutions.
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