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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
collage of various hotel and IT elements with text about Openclaw & Hotels
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  • 8 min

OpenClaw and the Rise of AI Agents in Hospitality

  • Tony Loeb
  • 6 February 2026
Artificial intelligence is rapidly entering hotel operations, but much of the current conversation is built on the wrong assumptions. Many hoteliers are being told that AI will replace their PMS,…
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  • 3 min

Shiji Infrasys POS Awarded 2026 Best Customer Support by Software Advice

  • Tony Loeb
  • 5 February 2026
🏠 Shiji's Infrasys POS, a cloud-based point-of-sale solution, received the 2026 “Best Customer Support” award from Software Advice on February 5, 2026, in Atlanta, Georgia. The award is based on verified customer reviews from hospitality professionals who appreciate Infrasys's reliable, 24/7 support. With over 5,000 employees globally, Shiji serves more than 91,000 hotels. Infrasys integrates with property management systems and remains operational even during connectivity disruptions, ensuring seamless hospitality operations worldwide.
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  • 4 min

PMS Transitions Are Not a Technology Problem. They Are a Leadership Problem.

  • Tony Loeb
  • 2 February 2026
Property Management System transitions have a reputation problem. In most hotels, the mere mention of a new PMS triggers anxiety, resistance, and sometimes outright panic. Staff brace for disruption. Finance…
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Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
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  • 5 min

Why Generative AI Is Finally Changing Revenue Management

  • Tony Loeb
  • 2 February 2026
For more than a decade, the hotel industry has been doing what it does best when faced with complexity. It added more tools, more dashboards, more data sources. Pickup reports.…
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  • 3 min

Shiji Reaches 400 Infrasys POS Installations with Hyatt

  • Tony Loeb
  • 2 February 2026
📱 Hyatt Regency Greenville, South Carolina, U.S., February 2, 2026: Shiji marked its 400th Infrasys POS installation at a Hyatt hotel since 2019. The 327-room Hyatt Regency Greenville now uses Infrasys POS, Stellaris Digital Dine, QSR/KDS, and Infrasys POS Move for enhanced service speed and guest experience. This collaboration supports flexible, real-time order management and service across Hyatt’s global portfolio, emphasizing personalized and efficient operations.
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  • 2 min

Aven Hospitality Launches to Continue Shaping Future of Hospitality Technology

  • Tony Loeb
  • 30 January 2026
Hospitality Solutions debuts new brand as company doubles down on hotel-first commerce, distribution, and AI-ready infrastructure SOUTHLAKE, Texas, Jan. 27, Hospitality Solutions [Formerly Sabre Hospitality Solutions], a leading hospitality technology provider,…
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  • 7 min

A Beginner’s Guide to the Model Context Protocol (MCP):

  • Tony Loeb
  • 27 January 2026
source: https://x.com/Meer_AIIT/status/2015091824851836979 This isn’t a clickbait article that skims the surface. I’ve personally learned MCP from the ground up. Worked through multiple courses. Studied the official documentation. Built servers myself.…
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  • 1 min

Sunborn London Case Study: Seamless Tech for Luxury Hospitality

  • Tony Loeb
  • 26 January 2026
📱 Sunborn London's operational efficiency improved with automated, real-time updates for Front Office, F&B, and Housekeeping. Guests now enjoy online check-in, Digital Dine ordering, and personalized service, enhancing their experience. The seamless system rollout by Shiji included responsive support and reduced training time with familiar interfaces. Payment processing is secure and PCI-DSS compliant, involving encrypted transactions and fraud controls. Unified systems ensure data consistency, reduced errors, and effective cross-department communication.
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  • 1 min

The Top OTAs Infographic Remix Project

  • Tony Loeb
  • 26 January 2026
After we published our OTAs of the World infographic and dataset, the result of many hours of research, verification, and data cleanup. Then something unexpected happened. The infographic started showing…
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  • 3 min

Shiji and allmytour Integrate to Expand Global Accommodation Distribution

  • Tony Loeb
  • 22 January 2026
📅 January 22, 2026, in Seoul, Korea, Shiji announced a strategic partnership with allmytour to integrate Shiji’s Horizon Distribution. This partnership provides allmytour access to over 90,000 hotels globally, enhancing inbound and outbound travel competitiveness in Northeast Asia. Shiji supports over 91,000 hotels worldwide and employs more than 5,000 people. Allmytour, boosted by an 8 billion won Series A investment, launched the 'Awesome Membership' in May 2024, offering access to 3 million accommodations.
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