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Posts by author

Tony Loeb

123 posts
Tony Loeb est un entrepreneur de la hotel tech qui compte plus de vingt ans d'expérience dans l'industrie hôtelière. Webmaster à ses débuts, il est devenu directeur technique et a piloté une équipe d'une trentaine de personnes dédiée à la création de sites, au SEO et au SEA pour les hôtels. Il a ensuite accompagné des hôtels de luxe et des chaînes à l'international, avant de cofonder un CRM et une solution d'email marketing dédiés à l'hôtellerie, utilisés par des milliers d'hôtels indépendants dans le monde. Aujourd'hui, il est co-fondateur de 10 Minutes (10 minutes pour un hôtelier), le média de référence de l'hôtellerie européenne, qui réunit newsletter, podcasts et vidéos pour atteindre plus de 350 000 décideurs hôteliers. Il y anime les podcasts « 10 min pour un hôtelier » et « Inno'Tourism ». Il est également co-fondateur de Pragmatik, une agence marketing qui aide les entreprises de la hotel tech à transformer des contenus clairs, sans blabla, en leads qualifiés. Pragmatique par nature, Tony décrypte ce qui compte en marketing hôtelier, distribution, expérience client et technologie pour aider les hôteliers à décider mieux et plus vite. Basé en région parisienne.
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  • 4 min

Explorar Hotels & Resorts Launches integrated ecosystem with Shiji Platform

  • Tony Loeb
  • 12 February 2026
💻 February 12, 2026, Bangkok, Thailand – Explorar Hotels & Resorts in Koh Samui and Koh Phangan implemented Shiji's cloud platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS, and Reviewpro Reputation for a seamless, mobile-first guest experience. The full cloud integration improved operational efficiency, reduced IT workload, and enhanced guest interactions, showcasing a new benchmark for technology-driven hospitality. Shiji serves over 91,000 hotels globally, including major chains, with 5,000 employees worldwide.
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  • 1 min

How AI Is Rewriting Visual Storytelling in Hospitality

  • Tony Loeb
  • 11 February 2026
Hotel imagery is entering a radically new phase and a recent feature launch from Reve AI shows exactly why. Turning a house into a home 🏠 pic.twitter.com/ToL3mDfiR5 — Reve (@reve)…
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  • 4 min

AI Will Reshape Hotel Productivity and Labor

  • Tony Loeb
  • 9 February 2026
Artificial intelligence has been discussed in hospitality for years, often framed as an inevitable force that will “change everything.” Yet for many hoteliers, that statement has remained vague. Change how,…
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  • 3 min

Luxury Hospitality Reimagined at Shangri-La The Marina, Cairns with Shiji Infrasys POS

  • Tony Loeb
  • 9 February 2026
💻 Sydney, Australia, February 09, 2026: Shangri-La The Marina, Cairns, upgraded to Infrasys POS, enhancing luxury hospitality with real-time updates and improved efficiency. Nestled between Trinity Inlet and the Coral Sea, the hotel offers breathtaking marina views, boasting 255 rooms and suites. This cloud-based system, implemented by Shiji, aligns with Shangri-La's focus on personalized guest experiences, streamlining operations across venues like The Backyard Restaurant, located near the Great Barrier Reef.
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collage of various hotel and IT elements with text about Openclaw & Hotels
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  • 8 min

OpenClaw and the Rise of AI Agents in Hospitality

  • Tony Loeb
  • 6 February 2026
Artificial intelligence is rapidly entering hotel operations, but much of the current conversation is built on the wrong assumptions. Many hoteliers are being told that AI will replace their PMS,…
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  • 3 min

Shiji Infrasys POS Awarded 2026 Best Customer Support by Software Advice

  • Tony Loeb
  • 5 February 2026
🏠 Shiji's Infrasys POS, a cloud-based point-of-sale solution, received the 2026 “Best Customer Support” award from Software Advice on February 5, 2026, in Atlanta, Georgia. The award is based on verified customer reviews from hospitality professionals who appreciate Infrasys's reliable, 24/7 support. With over 5,000 employees globally, Shiji serves more than 91,000 hotels. Infrasys integrates with property management systems and remains operational even during connectivity disruptions, ensuring seamless hospitality operations worldwide.
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  • 4 min

PMS Transitions Are Not a Technology Problem. They Are a Leadership Problem.

  • Tony Loeb
  • 2 February 2026
Property Management System transitions have a reputation problem. In most hotels, the mere mention of a new PMS triggers anxiety, resistance, and sometimes outright panic. Staff brace for disruption. Finance…
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Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
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  • 5 min

Why Generative AI Is Finally Changing Revenue Management

  • Tony Loeb
  • 2 February 2026
For more than a decade, the hotel industry has been doing what it does best when faced with complexity. It added more tools, more dashboards, more data sources. Pickup reports.…
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Revenue Managers Don’t Need More Data. They Need Better Answers.

  • Tony Loeb
  • 2 February 2026
Video: Tony Loeb and LodgIQ on why revenue managers need better answers, not more data, and how generative AI can cut noise in hotel RM.
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  • 3 min

Shiji Reaches 400 Infrasys POS Installations with Hyatt

  • Tony Loeb
  • 2 February 2026
📱 Hyatt Regency Greenville, South Carolina, U.S., February 2, 2026: Shiji marked its 400th Infrasys POS installation at a Hyatt hotel since 2019. The 327-room Hyatt Regency Greenville now uses Infrasys POS, Stellaris Digital Dine, QSR/KDS, and Infrasys POS Move for enhanced service speed and guest experience. This collaboration supports flexible, real-time order management and service across Hyatt’s global portfolio, emphasizing personalized and efficient operations.
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