Travel Weekly Group Ltd

✈️ Air and hospitality tech provider Duffel teams up with software platform Rippling to launch Rippling Travel. Available in Rippling's Spend Management suite, it enables businesses to manage travel expenses alongside payroll and corporate cards in one place. Employees can book flights and hotels while finance teams track trips in real time. Duffel CEO Steve Domin highlights the integration's efficiency for managing travel expenses.

💻 OYO partners with IBS Software to boost global digital transformation. This initiative covers brands like Sunday and Motel 6. The focus: enhance hotel packages with airline and transportation services, tap into the resort market, and improve membership programs in regions like Europe and India. Employing IBS's iStay platform, OYO aims for better efficiency and guest satisfaction. Jitendra Sindhwani highlights the partnership's potential for hospitality innovation and profitability through advanced digital strategies.

📈 Accenture’s 2025 Consumer Pulse survey of 18,000 people across 14 countries shows that 57% participate in hotel loyalty schemes, yet 50% believe these programmes lack value. Active generative AI users among loyalty members stand at 43%, compared to 16% for non-members. Younger generations are 19% more likely to join loyalty programmes but are quick to shift if dissatisfied. Notably, 89% of loyalty members want to choose their rewards, and 92% recommend their favorite hotel brand.

🛫 Travelport expands its network by integrating four European travel tech firms—CEE Travel Systems, NPF with Abreu, TTS, and Vibe—into Travelport+. They utilize Travelport's JSON-based NDC APIs for richer airline content. This partnership, announced by Travelport's chief commercial officer Jason Toothman, enhances travel retailing with better connectivity and choice. Vibe's Danny Girling emphasized delivering scalable, modern retail experiences. These efforts advance Travelport’s mission to modernize travel retailing through efficient, dynamic solutions.

📲 eviivo, an all-in-one property management system, launched an integration of WhatsApp and SMS into its AI-powered Guest Manager. This feature allows hoteliers to manage communications from one platform. WhatsApp is popular in Europe, SMS in the US, with SMS having a 98% open rate. Michele Fitzpatrick, CEO of eviivo, notes this update helps connect with guests on preferred platforms, enhancing guest satisfaction and communication across properties.