Travel Weekly Group Ltd

🗺️ Travellers under 35 are twice as likely to use AI for trip planning compared to those over 55, as per the Global Rescue Summer 2025 Survey. Only 24% of travellers use AI, with younger groups leading adoption. Non-US users are 40% more likely than US users to use AI tools (30% vs. 21%). 79% find AI tools useful, and 58% of under-35s don't trust AI in emergencies. Despite trust issues, 89% are likely to reuse AI.

✈️ Global travel technology leader DerbySoft launches the AI Voice Agent to automate repetitive outbound calls for travel suppliers. In the business travel sector, 30% of global accommodation bookings necessitate manual intervention. The AI system automates tasks such as verifying virtual credit card payments and confirming bookings, operating 24/7 across all time zones with GDPR compliance. Future updates include RFP status and group booking confirmations. This tool integrates via API or CSV, enhancing efficiency in the travel industry.

📊 In Q3 2025, American Express Global Business Travel (Amex GBT) will launch upgraded hotel emissions calculations, integrating Chooose's software. Clients can customize reports using data from providers like UK BEIS and Greenview, covering over 250 countries and 240 metro areas. This aligns with the Hotel Carbon Measurement Initiative methodology, aiding sustainable travel decisions. Amex GBT’s SVP John Sturino emphasizes improved data tools for decision-making, while VP Nora Lovell Marchant highlights environmental impact assessment enhancements.

🛫 European survey by FinMont highlights that 10% of travelers under 34 abandon bookings without mobile wallets. In 2024, mobile wallet travel transactions surged by 30%, with 37% of bookings being mobile. 74% of travelers use digital wallets, climbing to 82% among millennials. 10% would spend more on trips with Buy Now, Pay Later options. Additionally, 14% rebook due to loyalty rewards. Simplifying payments is crucial for better customer experiences and unlocking revenue.