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Posts by author

Josiah Mackenzie

252 posts

Why Mandarin Oriental’s Digital Transformation Actually Worked

  • Josiah Mackenzie
  • 3 January 2026
This post was originally published on this site.Monika Nerger spent years as Group Global Chief Information Officer at Mandarin Oriental Hotel Group, leading one of the most comprehensive digital transformations…
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Why the Best Hotel Managers Spend 90 Minutes a Day on the Floor (Not in Their Office)

  • Josiah Mackenzie
  • 1 January 2026
This post was originally published on this site.Your competitors are spending too much time in their offices. That creates an opportunity for you. Craig Poole, AHLA’s General Manager of the…
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191 – 2025 TMG Year in Review with President Dana Singer

  • Travel Media Group and Ryan Embree
  • 30 December 2025
This post was originally published on this site. Tune in to the final Suite Spot episode of 2025 with our annual Year in Review retrospective episode with Travel Media Group…
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Restaurant Industry Transactions & Trends 2025

  • James Hacon
  • 23 December 2025
This post was originally published on this site.Capital is returning to the restaurant sector, but it is more disciplined, more thematic and more selective than ever. We explore the transactions,…
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190 – TMG Hospitality Trailblazers: Ben Rafter

  • Travel Media Group and Ryan Embree
  • 17 December 2025
This post was originally published on this site. As 2025 closes out, the Suite Spot wraps up with the latest inductee into the TMG Hospitality Trailblazers. CEO of Hotel Equities,…
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Restaurant Investment Trends Shaping Hotels in the Middle East

  • James Hacon
  • 16 December 2025
This post was originally published on this site.Restaurant investment in the Middle East has entered a new chapter. Speaking at Future Hospitality Summit, Think Hospitality’s James Hacon unpacked the structural…
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How Beach Clubs Are Redefining Hotel F&B and Driving ADR Uplift

  • Jennifer-Pettinger Haines
  • 16 December 2025
This post was originally published on this site.Beach clubs have moved from lifestyle add-on to serious commercial strategy. In a panel hosted by Think Hospitality Partner Jennifer Pettinger Haines, leaders…
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Turning Sleeping Guests into Eating Guests: The Commercial Power of Hotel Breakfast

  • Michael Ingemann
  • 16 December 2025
This post was originally published on this site.Many hotels give up on breakfast sales far too early. With the right pricing, messaging and timing, hotel breakfast can become a powerful…
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Designing Hotel Breakfast for Experience and Commercial Performance

  • Claire Scullion
  • 16 December 2025
This post was originally published on this site.Hotel breakfast design quietly influences guest behaviour, satisfaction and revenue. Experience and commercial thinking must work together.
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Wellness and Balance at the Hotel Breakfast Table

  • Laura Vana
  • 16 December 2025
This post was originally published on this site.Modern hotel breakfast has shifted from excess to intention. Guests now expect balance, nourishment and choice without sacrificing pleasure.
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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Why Automation is the Ally of Hotel Staff, and Not Their Replacement
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