Hotel Operations

Many hoteliers buy into the illusion that guests are increasingly rude and difficult, reinforcing these stereotypes to frontline customer service staff Jul 11, 2024 Instead, hospitality leaders should be training…

Hotel commercial teams work best when they have a “feedback loop” between the disciplines so that their strategies are aligned Jul 10, 2024 As more hotel companies integrate their sales,…

With Stayntouch PMS and Kiosk, PUBLIC Hotel streamlines check-in and check-out, increases staff efficiency, and provides 1-minute kiosk-based check-in for guests Jul 10, 2024 PUBLIC Hotel uses Stayntouch PMS and…