Human Resources

📈 RateGain appoints Shobana Kailash as Chief Human Resources Officer in Noida on August 24, 2026. She will lead the global people strategy as the company, with 14,000+ customers and 700+ partners in 160+ countries, aims for an AI-driven future. Shobana, with over 20 years of experience, replaces Sahil Sharma. RateGain, founded in 2004, is a leader in AI-powered SaaS for travel, serving major global brands, including 33 of the Top 40 Hotel Chains.

🏖 Jon Gersonde has been appointed as managing director of Grand Wailea Maui, A Waldorf Astoria Resort. With 28 years in luxury hospitality, he previously managed The Ritz-Carlton Maui, Kapalua. His leadership covers 795 rooms, 58 suites, and 50 luxury villas at Ho'olei. The resort features Kilolani Spa & Salon and five dining venues, including the island's first Nobu. Gersonde's appointment promises to elevate the resort’s legacy in Hawaiian luxury destinations.

💻 Christopher Haydon appointed CEO of BirchStreet in Las Vegas, Nevada. With 25+ years in SaaS and procurement technology, Haydon has served in leadership roles at SAP, including president of SAP Procurement Solutions. Brendan Reidy, executive chairman, praised his expertise. Haydon aims to enhance BirchStreet's procure-to-pay solutions, focusing on AI-powered innovations for hospitality. BirchStreet is positioned to address key industry pain points through its deep industry relationships.

💼 Raleigh, N.C. - Jon Coley has been named Senior Vice President and Head of Sales at Inn-Flow. With over 20 years of experience in SaaS and finance, he aims to enhance Inn-Flow's sales strategy with AI-enabled technology. Previously, Coley was SVP of Sales at GoCanvas and held roles at Device Magic and other tech firms. Inn-Flow, a cloud-based platform for hotel operations, is ranked #1 in hotel accounting and labor management software.

🏨 Dreamscape Hospitality now manages the Hilton Garden Inn Dallas/Market Center, a 240-room hotel located near key Dallas attractions, including the Dallas Market Center and American Airlines Center. The hotel features over 5,400 sq. ft. of meeting space, an outdoor pool, and The Garden Grille & Bar. Extensive renovations are underway in public areas. Dreamscape aims to enhance guest experience and drive growth while adhering to Hilton standards.

📈 Guido Fredrich rejoins Hyatt as Vice President of Development for Europe, Africa, and the Middle East, focusing on expanding luxury and lifestyle brands like Park Hyatt and Alila Hotels. During his two years at Corinthia, he signed six major projects globally. Previously, he grew Hyatt's Western Europe portfolio from 19 to 40 hotels between 2015 and 2020. Hyatt aims for a 30% luxury portfolio growth in EMEA by 2026, restructuring for regional and brand-specific expansion.

🏨 Regis Maybourne (UK) Ltd has become the sole owner of Maybourne hotel group after an agreement with Constellation Hotels Holding Limited. Regis Maybourne will continue to own Claridge's in London, Maybourne Riviera in France, and Maybourne Beverly Hills in California. Constellation retains ownership of The Connaught, The Emory, The Berkeley in London, and new developments in Paris and Marrakech. Marc Socker remains Maybourne's CEO, while Gianluca Muzzi leads Constellation Hotels. Existing management arrangements will stay unchanged.

💸 Eliza Maćkiewicz has been appointed head of commercial at Safestay, operating from Warsaw, overseeing 20 European properties. Her role follows Davide Caschili's COO appointment in June. Previously at Travelist for 9 years, Maćkiewicz brings commercial expertise to enhance Safestay's revenue, pricing, and distribution strategies. In 2025, Safestay’s overseas revenues fell by 13.5%, with total bed nights decreasing 6% to 877,674. The Warsaw hub, vital for commercial operations, aims to optimize performance through strategic channel management.