Human Resources

999 posts

Hotel HR news: appointments, recruitment, talent and people moves shaping the hospitality industry.

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The Gresham Aparthotel in Leicester Closes Restaurant to Shift Focus to High-Quality Accommodation Experiences

🏨 The Gresham Aparthotel in Leicester, established in a Grade-II listed building, is closing its restaurant in 2024 due to declining footfall. Instead, it will focus on luxury stays, offering 121 serviced apartments since its November 2021 opening after a £17m refurbishment. Dominique Haines and Ashley D’Mellow have been newly promoted within the team. The venue will still serve breakfast and offer its kitchen for private hire. The bar remains open to guests and public.
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Antoine Dubois Focuses on Reinventing Monte-Carlo Société des Bains de Mer to Enhance Exclusivity and Heritage

📈 Antoine Dubois, a few months into his role, oversees Monte-Carlo Société des Bains de Mer's assets, spanning two square kilometers and including iconic hotels and renowned gastronomy. Founded in 1863, the company continually reinvents itself to maintain its luxury status. Initiatives include cellar renovations, a unique cigar club, and new concepts like Amazonico. The strategy focuses on exclusivity, balancing heritage with innovation to cater to ultra-high-end clientele seeking bespoke experiences.
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Shawna Ash Appointed Director of Sales at Fenway Hotel by Mainsail Lodging & Development in Dunedin, Florida

🏨 March 30, 2026 - USA, Dunedin, Florida: Shawna Ash takes the helm as Director of Sales at the 83-room Fenway Hotel, aiming to boost corporate, government, sports, and social business. With over four years at Mainsail Lodging & Development, she previously excelled at Epicurean Atlanta and The Karol Hotel. A Florida State University alumna, Ash boasts a diverse career in hospitality and events, including roles at W Fort Lauderdale, Dream Yacht Charter, and InterContinental Hotels Group in Dublin.
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Virgin Atlantic Appoints Alex Alexander as Chief Digital & Information Officer to Enhance AI and Digital Transformation

🚀 Alex Alexander becomes Virgin Atlantic's Chief Digital & Information Officer on April 13, 2026. This new role focuses on Technology, Digital Development, Data, AI, and Transformation. With partnerships like Microsoft and Databricks, the airline advances digital experiences and operational excellence. Alexander, with expertise from Emirates, YOOX NET-A-PORTER, and Adevinta, aims to enhance customer experience, boost efficiency, and personalize services. Virgin Atlantic targets data mastery to improve digital journeys and operational reliability.
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Mariano Cannello Appointed General Manager of Hilton Buenos Aires, Bringing 25 Years of Hospitality Experience

📅 Mariano Cannello has been appointed general manager of Hilton Buenos Aires. With a 25-year career, he started at Hilton Buenos Aires and has worked across five countries and 13 hotels, including seven Hilton properties. Previously, he was regional director of sales & marketing for Hilton South America, supporting 22 hotels in five countries. His return marks a full-circle moment to his hometown and the hotel where his career began, aiming to elevate the guest experience and culinary offerings.
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Ritz-Carlton Maldives Appoints Frédéric Marti as Resort Manager and João Miguel Pais as F&B Director

🏝️ Frédéric Marti appointed as resort manager and João Miguel Pais as food and beverage director at Ritz-Carlton Maldives, Fari Islands. Marti, with over 20 years in luxury hospitality across Europe, Asia Pacific, and the Middle East, will oversee resort operations. Pais, previously at Four Seasons Madrid, will lead culinary operations. Their expertise is set to elevate guest experiences, according to general manager Oscar Postma.
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Crafted Appoints Jordan Thomson as General Manager and Ben Swindells as Head of Operations at Powdermills

🏨 Crafted Hospitality Group appoints Jordan Thomson as general manager and Ben Swindells as head of operations at Powdermills. Former managing director Joel Williams has stepped down to relocate to Qatar. Thomson, with experience at Sircle Collection and Virgin Hotels, aims to enhance the company's commercial and operational strategies. Swindells, previously at GuestHouse Hotels, anticipates elevating the guest experience at Powdermills. Both appointments mark a strategic shift for Crafted's future growth.
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The Woodward, Geneva's Historic Three-MICHELIN Key Hotel, Appoints Héctor Lugo as General Manager

🏨 March 27, 2026, Geneva: The Woodward, a three-MICHELIN Key all-suite hotel on Lake Geneva, appoints Héctor Lugo as General Manager. Lugo, from Guadalajara, Mexico, brings over 20 years of luxury hospitality experience, having managed Auberge Collection's Susurros del Corazón in Mexico and worked with Mandarin Oriental in Hong Kong, Malaysia, and Europe. The Woodward is renowned as Geneva's top gastronomic hotel, hosting L'Atelier Robuchon with two MICHELIN stars.
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Travellanda Appoints Ali Taheri and Gennaro Vitale to Lead Strategy and Global Contracting Initiatives

🗺️ Travellanda, based in London, appoints Ali Taheri to lead a three-year, KPI-driven strategy and Gennaro Vitale as VP Global Contracting. Taheri, with experience from Hotelbeds, will drive growth across functions. Vitale, with expertise from HBX Group, focuses on enhancing direct hotel contracting, crucial for future growth. Travellanda, the largest independent DMC aggregator, connects over 31,000 travel professionals globally, leveraging proprietary technology and international offices.
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Julienne Smith Appointed Head of Americas Growth at Hyatt, Focusing on Expanding Brand Portfolio Across Regions

📈 Julienne Smith was appointed as head of Americas growth for Hyatt Hotels Corporation in Chicago, Illinois. With over 20 years of hospitality experience, she'll lead brand expansion across North America, Latin America, and the Caribbean. Smith will focus on growing Hyatt's Luxury, Lifestyle, Classics, and Essentials brands. Her past roles include chief development officer for the Americas at IHG Hotels & Resorts and nearly 14 years with Hyatt. Javier Águila remains president of the Inclusive Collection.
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