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Innovation

4876 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

HOSPA Highlights Payment Challenges and Opportunities, Discusses Solutions to Reduce Lost Revenue from Dropped Transactions

  • katherinedoggrell
  • 15 June 2026
💵 HOSPA's recent events spotlighted payment challenges and opportunities. Each year, significant amounts are lost due to dropped payments. Stakeholders, including Lauren Lanik, envision improved technology and data centers as solutions, moving away from primitive methods like using shells or stones. These discussions emphasize that payments are not merely transactions but catalysts for larger economic activities.
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HOSPA Highlights Payment Challenges and Opportunities, Emphasizing Technology and Data Centers to Reduce Lost Transactions

  • katherinedoggrell
  • 15 June 2026
💸 In a week full of insights at HOSPA, webinars and round tables explored the payments sector's challenges and opportunities. Annually, significant amounts are lost due to dropped payments. There's hope that improved technology and more data centers can offer solutions, moving away from outdated methods like shells and stones. Payments are crucial, as they pave the way for larger opportunities, according to Lauren Lanik, Relationship Director.
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  • 2 min

40% of Travelers Use AI for Trip Planning, Driving Hoteliers to Adopt Generative Engine Optimization Strategies

  • Marylou
  • 15 June 2026
📈 40% of travelers utilize AI for trip planning, with 60% of the travel industry testing AI strategies. Hoteliers should adopt Generative Engine Optimisation (GEO) akin to SEO for AI-powered searches. Core elements include rich content, conversational keywords, positive reviews, and continuous updates. This strategy enhances bookings, average daily rates, upselling, reputation, and loyalty. GEO is an evolution, not a revolution, benefiting early adopters with AI-driven traffic.
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  • 10 min

Matador AI Council Expands to 35+ DMO CEOs Focusing on AI Leadership and Organizational Culture Strategies

  • 15 June 2026
📈 Over 35 DMO chiefs in the Matador AI Council discuss AI strategy focusing on change management and culture. Key themes include updating the organizational chart, involving entire teams, and increasing CEOs' AI competency. The Matador/2050 City AI Roadmap aids departments in maximizing AI use. Staff prefer tools like ChatGPT over Microsoft 365 Copilot. CEOs who actively adopt and communicate AI strategies see a higher adoption rate, reaching 79% with managerial support.
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  • 2 min

AI Field Guide for HITEC Week Offers Key Questions to Evaluate Vendor Accuracy and Data Practices

  • Automatic
  • 15 June 2026
📈 At HITEC week, attendees are advised to ask vendors key questions to evaluate AI technologies. Questions include: How accurate is it? Who's using it in production? How is accountability managed? What is the blast radius without human oversight? Details on data access, retention, and system training are also crucial. Investigate deployment costs and the AI's response to uncertainty. Assess long-term ownership and data usage in training models. Shortlist vendors who address these questions well.
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  • 3 min

SOCIETIES Magazine’s 6th Edition

  • 10minhotel
  • 15 June 2026
The May–August 2026 issue examines how intention, atmosphere, AI, design and cultural relevance are reshaping premium guest experiences PARIS, France, June 15, 2026 – Influence Society, a leading digital marketing…
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  • 2 min

Access Hospitality launches Access Evo, an AI intelligence layer for hotels 

  • 10minhotel
  • 15 June 2026
Booth 2821, HITEC, Texas – June 15, 2026 – Access Hospitality has launched Access Evo, a new AI-powered intelligence layer that connects CRS, CRM, RMS and Booking Engine data into a single operating…
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  • 2 min

RMS partners with SUNY Niagara to prepare tech-ready hospitality graduates 

  • 10minhotel
  • 15 June 2026
HITEC, Booth 3634, Texas – 15th June 2026 – RMS, a leading global hospitality technology platform, has partnered with SUNY Niagara’s Hospitality Management Program to provide students with hands-on experience using industry-leading property management…
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Mize Generates Over $596.2 Million in Incremental Profit for 350+ Travel Companies Using AI Optimization

  • Travolution
  • 15 June 2026
💸 Mize, celebrating its 10th anniversary in 2026, has generated $596.2 million in incremental profit for 350+ travel companies by optimizing 7.1 million bookings worth $4.5 billion. Founded in 2016, Mize evolved from a hotel-focused platform to a multi-vertical travel technology provider. By 2022, it had 150 clients and expanded into China, East Asia, and the U.S. In 2025, Mize acquired RightRez and launched SmartRate. The company emphasizes AI-driven systems for revenue optimization in the travel industry.
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Phocuswright Europe 2026 Highlights Travel Startups' Funding Decline to $3.5 Billion Amid AI-Driven Market Shift

  • Automatic
  • 15 June 2026
📈 Jun 15, 2026, Barcelona: Phocuswright's Europe conference highlights a funding dip for travel startups, with $3.5 billion raised by 3Q25, a decade low. The global travel market stands at $1.67 trillion. AI has reduced costs for building travel tools, shifting investor focus to distribution and customer access. Cheaper development means more competition, but companies with existing traveler reach maintain an advantage. The conference will update these figures and explore European consumer-AI research impacts.
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  • Monitor your blind spots: Is AI getting your hotel right? 

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    The visibility game just got serious for hoteliers

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