Innovation

📱 July 24, 2025, San Francisco – Hospitable launched a major upgrade to its Guest Portal, enhancing property management with features like upsells, security deposits, rental agreements, and ID verification. Security deposits are automated around check-in/out, and $2 ID verification adds guest screening. Hospitable, supporting tens of thousands globally, has automated nearly 25 million messages and processed $4.6 billion in 2024. The update allows hosts to automate and personalize guest experiences across platforms.

📲 Horizon Distribution offers real-time connectivity between suppliers and demand partners, ensuring instant updates to rates, availability, and inventory. This connectivity minimizes overbookings and enhances the guest experience by providing the most current information.

💻 Paris, France, July 24, 2025 – Influence Society, a Webflow Enterprise Certified Partner, announced the launch of Webflow MCP integration. This no-code solution helps hoteliers and restaurants automate content creation and management, enhancing marketing efficiency. Sébastien Felix, CEO, highlighted its ability to deliver personalized guest experiences and streamline digital operations. Influence Society's expertise in hospitality technology positions them as leaders in this field, offering innovative solutions for marketing agility and operational efficiency.

📖 Replace innRoad with hotel software tailored for South Africa in 2025. Key features include PMS tools with online travel agency sync, PayFast support, and South African Rand (ZAR) invoicing. Authored by Vanshikha Dhar and published on July 24, 2025, this guide is essential for independent property managers seeking localized hotel management solutions. Explore this resource on the Hotelogix Blog for the latest trends and insights in hospitality.

📍 Jess Werner, Chief Creative Officer at Sage Hospitality Group, explores Sage Studio's innovative strategies. The focus is on blending creativity, authenticity, and strategic clarity to craft memorable hospitality brands. Sage Studio aims to create spaces that resonate with guests and connect with communities. For more insights, follow Hospitality Daily on social platforms or subscribe for daily summaries. If the episode resonates, share with your team to implement these ideas in your business.

📱 Hotels are boosting direct bookings using The Hotels Network (THN) for mobile app personalization. THN is the first to offer this service, integrating it across desktop and mobile platforms. App users, who often have short, focused sessions, can access personalized offers such as member-only deals and in-stay upsells. Implementing THN is simple via an SDK for iOS and Android, resulting in higher booking rates and increased revenue from upselling services.

💻 C-suite hotel leaders face challenges with thin profit margins, high costs, and competition. They need data-driven insights for decision-making. Hierarchical structures hinder open communication due to fear and loyalty, causing blind spots. AI provides unbiased insights, analyzing data from PMS, POS systems, and guest reviews. It offers predictive analytics and objective performance metrics, helping leaders make informed decisions. A synergy of AI and human insight fosters transparency and accountability, essential for modern hospitality leadership.

💻 Travel Curious has acquired Redeam, forming Travel Curious Group Inc., valued at over $40 million. Global headquarters will relocate to the U.S., with operations in London and Madrid. This merger aims to simplify the experiences sector, offering a comprehensive infrastructure for travel, hospitality, and loyalty industries. The combined entity is set to process over $700 million in transactions in its first year, tapping into the $1 trillion Global Travel Experience Market.

📰 Travel agencies are overwhelmed by fragmentation, with over 91% using four or more booking systems and more than half managing seven or more. This complexity affects productivity, profitability, and agent satisfaction. Sabre responds with SabreMosaic™ Travel Marketplace, unifying travel content and using AI for efficiency. While 91% of agencies see AI as beneficial, 41% worry about its workforce effects. Sabre aims to simplify operations and enhance service through intelligent, integrated tech solutions.

💰 Holiday Extras and Caxton launched an AI-powered travel money assistant this week for UK travelers. Research shows 83% of UK airport travelers return with leftover currency, with 60% having non-exchangeable small notes or coins. The AI tool helps users plan holiday cash needs by selecting destination and trip type, offering a realistic budget based on traveler data. A £10 bonus is offered with the Caxton travel money card, enhancing smart spending with no guesswork.