Innovation

💻 Operto launched Operto ONE in Vancouver, Canada, offering AI-driven support for independent hotels. This system features three AI teams for distribution, front of house, and back of house, with seven specialized agents to enhance hotel operations. The Distribution AI Team includes a GEO Consultant, Marketing Agent, and Direct Booking Assistant. The AI Hub underpins these operations, coordinating tasks and evaluations. CEO Tim Major emphasizes that Operto ONE enables continuous analysis and structured action across hotel functions.

💻 In the last decade, hotels have invested in technology but struggle with system integration. Despite weekly labor reports and monthly performance dashboards, insights often lack timeliness, affecting decision-making. Even with connected systems, data inconsistency remains. The future of hotel tech lies in actionable insights over mere data collection. Improved integration can enhance service recovery, labor efficiency, and guest interaction. Success is defined by tangible property-level outcomes, not data volume.

Leading Revenue Management Solution Selected by Growing Mid‑Market Hospitality Player to Support Pricing Intelligence and Operational Excellence SILICON VALLEY, CA – LodgIQ, the AI-driven revenue management and commercial strategy platform…

🏨 Berlin hotels achieved their best year with 30.6 million overnight stays and an ADR of €187. Despite a 12.6% payroll increase and a 7.9% revenue rise, only 16 cents per new euro reached the profit line, indicating a systems issue. Automation, not staffing, drove success. Upper Upscale hotels captured 73% of new supply. Attend ITB Berlin from March 3-5 at Hall 7.1C, Stand 116 to explore effective strategies. Coffee’s on the house! ☕

📍 Voco Zeal Exeter Science Park hotel, a 142-room facility in Western Europe, achieved the BREEAM ‘Outstanding’ rating, becoming a pioneer in the region. This IHG project, built to Passivhaus standards with SCS, incorporates ultra-low carbon methods, Solarlab vertical photovoltaic panels, and 100% electric operations. It won ‘Green Building Project of the Year’ at the edie Net Zero Awards 2025. Completed by RED Construction Group, it aims to aid the hotel industry in reaching net zero by 2050.

🏨 AP Hotels & Resorts, a growing Portuguese hospitality group, partners with LodgIQ to enhance its revenue strategy using their AI-driven RMS. This strategic move, announced from Silicon Valley, is aimed at optimizing pricing and operational excellence across their diverse hotel portfolio in Algarve and northern Portugal. LodgIQ's platform offers advanced forecasting and real-time insights, crucial for responding to market demand and maximizing RevPAR in a post-pandemic tourism landscape. AP Hotels & Resorts was established in 2015, operating eight hotels in Portugal.

By Linda Girrbach, Co-Founder & Head of Hospitality Consulting at RobosizeME Across hotel groups, there’s a conversation happening about automation. It usually revolves around AI, pricing sophistication, guest messaging, and…

Melbourne, February 24 2026 – RMS, has launched automated invoicing and Advanced Payment Schedules, extending the capabilities of RMS Pay and strengthening its end to end cash flow automation for hospitality…