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Innovation

4888 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

U.S. Hotels Waste 338 Hours Annually Due to Disconnected Systems, Says Access Hospitality 2025 Study

  • Nicola Longfield
  • 15 May 2026
💻 U.S. hotels are urged to improve data systems by 2025 for effective AI use. A study involving 1,000 hospitality businesses revealed hotels waste 338 hours annually due to disjointed systems. 60% find current data systems incomplete, 50% struggle to trace data origins, while 34% expect AI to enhance decisions. Operational inefficiencies waste 14% of expenses. 76% believe real-time data aids faster decisions. Integrated tech platforms are vital before adopting AI.
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  • 7 min

Hospitality Leaders Advocate for Profit-Driven Strategies Beyond Room Rates at Global Summit, Emphasizing Data and Team Alignment

  • [email protected] (Duetto Content Team)
  • 15 May 2026
🏨 Five senior hospitality leaders convened at the PERFORM summit to discuss shifting hotels toward profit-driven strategies. Chris Cylke, Irene Villafranca, Michael McNames, Katie Moro, and Glenn Haussman highlighted the need for data-driven decision-making and cross-departmental alignment. Minor Hotels, for example, now measures Net RevPAR and GOPPAR. Emphasizing profits over room rates, the panel cited smarter pricing during the Miami F1 event and U.S. World Cup as key strategies. The discussion underlined the industry's evolving focus on total guest spend.
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Actabl Experts Highlight Key Questions Hotels Should Address About Data Management and Decision-Making Practices

  • Josiah Mackenzie
  • 15 May 2026
📈 Joe McGroarty, Clark Brayton, and Pritesh Patel from Actabl discuss data management challenges in the hospitality industry on the Hospitality Daily Podcast. Key focus: identifying data storage locations, standardization, and data ownership. Time management is crucial as manual data handling is inefficient. Operators must ensure data accuracy for informed decisions on staffing and pricing. The podcast suggests asking: "Where does our data live?", "How much time is spent on data?", and "How reliable is our data?
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CardsSafe Helps Hospitality Venues Prevent Dine-and-Dash and Boost Profits with Secure Card Retention System

  • Laura
  • 15 May 2026
💳 CardsSafe, used in hospitality and golf venues since 2008, securely retains credit cards during customer tabs. Notable users include Young’s Pubs, Hilton Hotels, and London Golf Club. Deers Hut in Hampshire has used it since 2013 to manage outdoor customer tabs. CardsSafe prevents dine-and-dash incidents and is wireless, offering flexibility. London Golf Club expanded its use in 2014 and 2020 for equipment hires and refreshments. The system boosts profits by allowing secure transactions without upfront payments.
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Actabl Secures Patent for AI-Ready Hotel Analytics Technology, Serving Over 14,000 Properties Globally

  • Travolution
  • 15 May 2026
📈 Actabl secured a patent for a method to standardize data from over 400 integrations like property management and point-of-sale systems. This AI-driven system normalizes metrics, ensuring reliable analytics across 14,000+ hotels globally. The patent includes a machine learning module for faster integration of new systems, optimizing business intelligence and hotel operations with a team of 300+ led by Pritesh Patel.
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Asia Pacific Business Travel to Surpass $700 Billion by 2026, With China Leading at $408 Billion

  • Automatic
  • 15 May 2026
🗺 May 15, 2026, Asia Pacific: Business travel is projected to surpass $700 billion USD by 2026, led by China's $408 billion spend—nearly 60% of the region's total. The 2026 GBTA APAC Conference in Singapore highlights MICE growth and "bleisure" trends. India and Taiwan show strong growth. Singapore thrives as a business hub. Hotels face challenges from geopolitical uncertainties and rising demands for AI and sustainability. Regional tensions may impact travel budgets. Sources: GBTA, Hospitality.today.
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Ixigo Launches AI-Driven Travel App with Conversational Booking and Agentic AI Features in India

  • Automatic
  • 15 May 2026
🗺️ May 15, 2026, Ixigo, an Indian OTA, launched a revamped mobile app featuring AI-driven travel assistance with TARA, their AI assistant, offering trip planning and management in English, Hindi, and Hinglish. The app introduces "Agentic Travel Flows," automating tasks like flight monitoring and hotel coordination. The update aims to enhance traveler experience with personalized, proactive AI, reflecting India's growing role as an AI innovation hub in the travel market.
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  • 9 min

2026 Travel and Mobility Tech Unicorns Shrink to 41, with Aviation Tech and AI Leading New Entrants

  • Michael Meng
  • 14 May 2026
🚀 As of May 2026, there are 41 Travel and Mobility Tech unicorns globally, down from 48 in 2024. The reshuffling includes 13 exits and 6 new entries. Key sectors driving new unicorn formation are Aviation Tech, Online Travel, and Travel Fintech. Aviation Tech startups captured almost half of venture capital funding in 2025. Notably, Tomorrow.io raised $175M in February 2026, launching 13 satellites. In January 2026, Decagon became a unicorn with a $250M round at a $4.5B valuation.
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  • 0 min

AAHOACON26 in Philadelphia Highlights Liberty, Leadership, and Legacy for Hotel Industry Leaders and Owners.

  • 14 May 2026
🏨 From April 8–10, 2026, the AAHOA Convention & Trade Show took place in Philadelphia, focusing on the theme “Liberty, Leadership, Legacy.” Hotel owners and industry leaders gathered to discuss future directions in the hospitality sector. Philadelphia, a city deeply connected to U.S. history, provided the backdrop for this forward-thinking event, emphasizing the industry's progression and innovation.
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  • 8 min

Airbnb CEO Claims AI Fails to Revolutionize Travel, While Booking Holdings Launches AI Startup

  • Martin Soler
  • 14 May 2026
🤖 Airbnb CEO Brian Chesky recently highlighted that AI distribution in travel remains unsolved. Meanwhile, Booking Holdings is launching an AI travel startup with Kayak's founders, aiming to innovate in this area. Despite Expedia's strong first quarter, Wall Street remains unimpressed, reflecting concerns about AI adaptability. Kempinski is opting for asset-heavy strategies for luxury experiences, diverging from the profitable yet commoditizing asset-light models. The travel industry is seeing a technology-driven transformation, with AI being a focal point.
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