Innovation

4637 posts

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Holiday rental group Awaze launches app within ChatGPT for traveller ease

📱 Awaze, Europe's largest holiday rental provider, launched an app on OpenAI’s ChatGPT for booking UK cottages, reflecting rising demand for AI travel planning. Consumers describe ideal breaks, like a dog-friendly cottage with a hot tub, to get tailored results. Awaze's £45m annual tech investment enabled rapid app development. Over the past year, Awaze built digital foundations and released eight new apps, enhancing booking experiences and supporting property owners through AI tools.
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Guest Post: The thrill isn’t gone… it’s waiting on the next turn

🏨 The short-term rental industry is at a crossroads. AI is automating tasks like marketing and guest messaging, impacting operator decisions. One path focuses on cost reduction and efficiency, leading to commoditization, while the other emphasizes personalized experiences, enhancing brand value. Investing in hospitality can boost repeat bookings from 5% to 18%, as shown in an analysis of 230,000 bookings. Operators achieving 28% direct repeat bookings can surpass the 9% on platforms like Airbnb, thus improving economic outcomes.
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Volotea adopts Navitaire’s Stratos for AI-orchestrated retailing

🚀 Low-cost Spanish airline Volotea will adopt Navitaire Stratos, an AI-driven, cloud-native retailing platform by Amadeus. The move enhances personalised shopping, with a unified shopping cart and expanded self‑service options. Stratos simplifies partner airline connections and integrates with third-party services like car hire. This aims to boost revenue and improve agility in a competitive market. The platform's open architecture accelerates new capability introductions, ensuring Volotea stays ahead in dynamic, data‑driven commerce.
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  • 4 min

Highgate and Kessler Join Forces to Power Up Performance

📈 Highgate and The Kessler Collection formed a strategic alliance in November 2024, creating Kessler Hospitality within Highgate. This collaboration aims to grow The Kessler Collection's brand and profitability using Highgate's experience. Highgate plans to expand into new markets with Kessler's assets. The alliance seeks to add two properties per year, focusing on profitability and brand growth. The partnership leverages Highgate's technology, resources, and buying power for enhanced performance and operational efficiency.
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  • 2 min

Lighthouse Announces Launch of Revenue Agent

💻 Denver, Colorado—Lighthouse launched Revenue Agent, an AI tool for hotels, on February 2026. It uses 3 billion daily data points to optimize pricing, sales, marketing, and performance. Revenue Agent works 24/7, suggesting actions and analyzing market data, while learning from user strategy. Lighthouse aims for 10x efficiency. Future plans include AI agents for pricing, sales, marketing, and distribution, integrating into a single platform for coordinated optimization.
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  • 2 min

Mews Debuts New Brand Identity

💻 Mews, an Amsterdam-based company, introduced a new brand identity reflecting its growth with a unified operating system for the hospitality industry. Recently, Mews secured $300 million in Series D funding, reaching a $2.5 billion valuation. Over the past year, Mews accelerated SaaS gross profit growth by 55%, expanded to 15,000 properties across 85 countries, and supports over 132,000 monthly active hoteliers. The platform aims to enhance hotel efficiency by integrating guest, operational, and financial workflows.
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  • 2 min

I’ve been playing around with Claude Cowork Anthropic’s AI and OpenClaw (Now part of OpenAI) lately… and honestly, It’s a shift. If you work in hospitality and you’re not experimenting with AI… | Joan Sanz

💻 Claude Cowork by Anthropic and OpenClaw (now part of OpenAI) are revolutionizing hospitality with AI. AI agents can now optimize CRM pipelines, set up hotel PMS in minutes, and manage room types in Channel Managers with full mapping logic, reducing manual errors and inefficiencies. These agents can detect operational anomalies, optimize room assignments, and predict maintenance issues, all through platforms like WhatsApp, Slack, or Telegram, enhancing efficiency and execution in Hoteltech sales.
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  • 3 min

Booking Studio by Shiji, a customizable direct booking engine built for hotel websites

📅 Berlin, Germany, February 23, 2026 – Shiji launches Booking Studio, a direct booking engine integrated with Daylight PMS, enhancing hotel control over booking experiences. Key features include real-time availability, centralized control, and flexible booking flows. Booking Studio supports hotels in optimizing their direct booking strategies, reducing third-party reliance. Shiji serves over 91,000 hotels and employs more than 5,000 people worldwide, offering comprehensive technology solutions for the hospitality industry. For details, visit Shiji's website.
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