Innovation

📱 June 16-19, 2025, Indiana Convention Center, Indianapolis: Maestro PMS will exhibit at HITEC North America 2025. Booth #2411 will feature the enhanced Guest Experience Management System, MezzoPay integrated with Silverware POS, and the new Maestro Touch interface. Updates include two-way messaging, spa management, and front desk efficiency. Maestro’s innovations aim to improve hospitality operations and guest experiences, helping independent hoteliers compete with branded operators. Visit Maestro's booth for exclusive insights.

💻 Cloudbeds and Canary Technologies announced a strategic partnership, enhancing hotel operations with integrated solutions. The collaboration merges Cloudbeds’ property management system with Canary’s guest management tools, including AI communication and mobile check-in. This aims to automate workflows, increase profitability, and improve guest experiences. From June 16-19, 2025, both companies will showcase this partnership at the HITEC event in Indianapolis. The integration promises operational efficiency, personalized services, and revenue growth for hoteliers.

💻 Jeff Venza, of VENZA and CyberTek MSSP, announced the acquisition of Guest Voice AI to elevate hotel communication with AI-driven tools. Guest Voice AI integrates with major PMS, answering 95% of guest inquiries and saving hotels up to $20,000 annually. VENZA aims to enhance guest experiences by optimizing hotel operations with automation. Guest Voice AI will be showcased at HITEC 2025, June 16–19, booth #3411.

🗒️ Patricia Urquiola, 2025, designed the Balcoon bathroom range for Duravit. The project targets the medium price segment, featuring cubic and cylindrical forms, focusing on simplicity and clear design language. Clay Terra Matt, an earthy terracotta shade, is central to the color scheme, deviating from traditional white or black. Modular furniture elements are adaptable to various room concepts. Urquiola emphasizes hybridization and innovation, integrating modern techniques like 3D printing with traditional materials.

🤖 In the hotel industry, AI enhances guest experiences by processing data, predicting needs, and automating tasks. Success depends on high-quality data, critical for AI to deliver personalized services. AI impacts five guest journey stages: Attract, Capture, Prepare, Deliver, and Review. Hotels utilize AI for personalized advertising, dynamic pricing, chatbots, guest preferences, smart room controls, and sentiment analysis. Effective AI use hinges on data quality, staff augmentation, and targeted problem-solving.

💸 Nomadix® Inc. introduces its Energy Management Solution for the hospitality and lodging industry, offering operational cost reductions and sustainability benefits. Energy Star notes energy savings of 35-45% in heating and cooling, and Parks Associates report up to 20% OPEX savings for MDU properties using EMS. The solution eliminates extra on-premises equipment, leveraging existing IT infrastructure, and will be showcased at Apartmentalize Las Vegas and HITEC Indianapolis in November 2024.

✈️ Nezasa is integrating AWAI's core software to expand its operational capability, enabling airlines and OTAs to dynamically build itineraries. This strategic move enhances Nezasa's TripBuilder platform with AWAI’s technology, creating a comprehensive travel packaging solution. Previously, AWAI’s platform helped Bonza Holidays achieve basket sizes 3.5 times larger than flight-only sales. This integration positions Nezasa at the forefront of travel technology, offering powerful AI-powered solutions for enterprise-level operations, and supporting multiple business models.

💻 Qanooni, a legal AI platform, secured $2M in pre-seed funding from Village Global, Salica Investments' Oryx Fund, TA Ventures, and strategic angels to enhance product development, team expansion, and growth in the UAE and UK. Founded by Anuscha Iqbal, Ziyaad Ahmed, and Karim Shiyab, it integrates with Outlook and Word to assist legal teams in drafting, reviewing, researching, and managing matters efficiently. The platform emphasizes data security and customization.

🏨 Nevaya has partnered with Apple to bring AirPlay to Sea Containers London. Guests can stream content from their iPhone or iPad to LG hotel TVs by scanning a unique QR code. This tech ensures a secure, private connection without sharing credentials, and the link is erased upon checkout. James Richmond, CEO of Nevaya, highlights its appeal to Apple users, predicting high demand, particularly in luxury hotels. Gavin Allison of Lore Group emphasizes enhancing guest experiences.

🏨 Nominations for the 20th Annual Hotel Visionary Awards are open until July 18, 2025. The awards, celebrating technology leadership across hotel departments like marketing and finance, will be presented during the Hotel Technology Forum at the Bellagio Hotel in Las Vegas from November 12-14. Categories include Lifetime Achievement, Rising Star, Partnership, and Solution Awards. Winners will be announced at the event, marking two decades of recognizing 75 trailblazing individuals and companies.