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Innovation

4301 posts

[[ 9 ]]

Explore, Book, and Experience Dusit Thani Pattaya Through the OKKAMI-Powered App

  • OKKAMI_News
  • 20 August 2025
📱 OKKAMI powers the Dusit Hotels & Rewards App, available on iOS and Android, uniting all Dusit properties like Dusit Thani Pattaya. Guests manage bookings, check rates, and access early bird offers through the app. The Dining section features The Bay, The Cascade Restaurant, and more, for reservations or in-room dining. The app also includes experiences, wellness treatments, and Dusit Gold membership management, ensuring a personalized and connected stay.
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  • 4 min

Strategic revenue playbook for independent hotels | Duetto

  • Duetto Content Team
  • 20 August 2025
🏨 Naumi Group and Atmind Group, independent hotel brands, discussed strategies during a webinar in 2025. Naumi operates boutique hotels in Singapore, Australia, and New Zealand, while Atmind has seven properties in Thailand. They face challenges like technology investment, talent acquisition, and data overload. Naumi uses creative, local events for guest engagement, and Atmind employs tailored reports to optimize pricing. Both leverage OTAs strategically for direct bookings. Emphasizing technology helps enhance operations and revenue management.
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🎬 The Classic Movie: “Let’s Build Our Own Tech!” (And Other Famous Last Words) | Vassilis Syropoulos

  • Vassilis Syropoulos
  • 20 August 2025
🎬 Twelve months into building their own tech, hotels face feature requests, bug issues, vanished agencies, and costly integration problems. After over a decade in hospitality tech, only two or three projects delivered significant analytics, leveraging a hybrid strategy. Hotels excel in hospitality but struggle with software development, leading to a shift from in-house projects to partnering. While AI might soon aid in development, maintaining complex enterprise applications remains beyond its current capabilities.
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  • 1 min

In the past, travel brands optimized for SEO, social, or storytelling. | Jeremy Jauncey

  • Jeremy Jauncey
  • 20 August 2025
💻 Travel marketers must now optimize for AI like ChatGPT or Google's AI Mode. AI is the primary touchpoint for travelers seeking destination advice, overshadowing social media and traditional SEO. Content must be AI-readable, with clear brand voice, structured descriptions, and metadata-rich imagery. Beautiful Destinations shifted focus over a year ago from inspiration to educational content, aligning with AI's preference for informative material. Adapt to remain visible in this growing discovery channel.
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  • 1 min

Vistify Launches Menu Builder Tool

  • Tony Loeb
  • 19 August 2025
📄 Vistify Inc. launched Menu Builder by vMenu, a tool for restaurants to create dynamic, branded menus quickly. Operators can update menus in under an hour using an intuitive drag-and-drop interface. CEO Michael Mathieu highlighted its real-time updates and design simplicity, eliminating the need for external support. This innovation streamlines menu updates, enhancing flexibility and speed in the fast-paced quick-service restaurant (QSR) sector.
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  • 6 min

Travel Tech Essentialist #182: Balance

  • Mauricio Prieto
  • 19 August 2025
🏖 Exploring travel dynamics: TikTok is reshaping tourism by redistributing demand. 71% of European TikTok users booked trips based on posts. Google's Flight Deals uses AI for cheaper tickets, now in the US, Canada, and India. Skift's 2016 "overtourism" trademark attempt failed. Propellic reports a 163% ROAS increase and an 80% YoY revenue boost. Travel balance involves AI efficiency and human experience, projected to trade at a 20x premium by 2026.
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  • 2 min

Sangoma and VTech Partner to Upgrade Hotel Communications

  • Tony Loeb
  • 19 August 2025
🍽 Wonder, led by Marc Lore, partners with Logile for national expansion from 50 to 1,000 locations by 2029. Logile replaces Wonder's manual labor planning with AI-powered solutions, enhancing forecasting accuracy and employee scheduling. Connors Group aids in developing labor standards. Wonder's growth strategy includes acquiring Tastemade, Blue Apron, and Grubhub, and opening locations in Washington, D.C., and Delaware. The partnership aims to improve labor efficiency, reduce overtime, and boost customer satisfaction.
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  • 2 min

Purple Brings Guest WiFi Solutions to Google Cloud Marketplace

  • Tony Loeb
  • 19 August 2025
📊 Logile, Inc. partners with Wonder, led by Marc Lore, to enhance labor planning for its national growth from 50 to 1,000 locations by 2029. Wonder replaces manual processes with Logile's AI-powered platform for better forecasting and scheduling, optimizing staffing across operations. Connors Group aids in developing labor standards. This modernization aims to improve efficiency, reduce overtime, and boost customer satisfaction. Wonder's recent expansions include opening locations in Washington, D.C., and Delaware.
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  • 2 min

LambdaTest Introduces New Platform to Test AI with AI

  • Tony Loeb
  • 19 August 2025
🛑 Logile, Inc. partners with food-tech company Wonder to support its expansion from 50 to 1,000 locations by 2029 across the U.S. Wonder will use Logile’s AI labor planning platform to replace its manual processes, improve labor forecasting, and boost productivity. Initial deployment covers existing locations, with support from Connors Group. Led by Marc Lore, Wonder’s recent acquisitions include Tastemade, Blue Apron, and Grubhub. The company is expanding in Washington, D.C., and Delaware.
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Kasa secures $40 million investment from Silver Lake Waterman

  • Tatiana Valenzuela
  • 19 August 2025
📈 Kasa, a tech-powered hospitality operator, secured a $40-million investment led by Silver Lake Waterman to boost technology and AI in its hospitality operating system. Kasa partners with major real estate owners, including Starwood and Greystar, and surpassed $100 million in annual booking revenue. Operating over 85 properties in 45+ U.S. markets, Kasa's boutique hotel segment is rapidly growing with 35+ properties. Recent openings include Kasa Little Italy in San Diego.
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