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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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    • Hotel Marketing
    • Revenue Management
    • CSR and Sustainability
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    • Hotel Operations
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Innovation

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  • 4 min

Sponsored Post: How will the ‘great…

  • Travel Weekly Group Ltd
  • 19 May 2025
🏠 Travel technology is transforming the industry, offering simplified experiences. Generative AI can streamline planning and booking, as shown in a report with Globetrender. Biometric systems reduce airport stress, a focus of Amadeus' integration with Vision-Box. In Dubai, collaboration with the Department of Economy and Tourism aims to enhance travel tech innovation. Amadeus' Outpayce supports seamless payment for nearly 100 airlines. These advancements aim to create a simple, efficient travel ecosystem globally.
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  • 2 min

Bookings rise beyond expectations for boutique UK property

  • Nashi Dasgupta
  • 18 May 2025
🏠 Lackford Lakes Barns, located near Bury St Edmunds in Suffolk, saw a significant booking increase within a year of integrating STAAH SwiftBook. The boutique, four-star/gold-award property offers modern amenities and is surrounded by Suffolk Wildlife Trust’s Nature Reserve. STAAH was recommended by their website designer and offers features like secure online transactions, dynamic pricing, and a user-friendly interface. The integration helped improve efficiency and online visibility via OTAs, enhancing overall guest experience and direct booking conversions.
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  • 5 min

The OTA Stockholm Syndrome in Hospitality

  • Automatic
  • 17 May 2025
💸 Hotels have been in a co-dependent relationship with Online Travel Agencies (OTAs) for 25 years, often paying commissions as high as 30%. This dynamic began post-9/11 when OTAs offered visibility and bookings. Over time, OTAs imposed rate parity, inventory control, and loyalty schemes, leading to industry dependence. As technology advances and direct booking tools emerge, hotels are encouraged to regain control, reducing OTA reliance, and improving guest relationships. Roomangel offers solutions to support this shift.
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  • 2 min

Gen Z Frontline Workers Want Better Training — and They’re Willing to Stay for It

  • Automatic
  • 17 May 2025
📱 Global Payments Inc. announced the release of Genius, a new POS platform, on May 17, 2025, in Chicago at the National Restaurant Association show. Genius caters to restaurants and retail, offering features like real-time reporting, marketing tools, and inventory tracking. Initially available in the U.S. and Canada, with future launches in Germany, Austria, and Czech Republic. Genius aims to simplify operations and enhance customer experiences in various business sectors, including education and consumer services.
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  • 2 min

NRA Show 2025 NEWS: Sauce Unveils Full-Service Delivery Platform with AI Retention

  • Automatic
  • 16 May 2025
💳 Global Payments Inc. launched Genius, a robust new POS command center, on May 17, 2025, at the National Restaurant Association show in Chicago. Genius unifies Global Payments' solutions into a single, scalable platform, initially available in the U.S. and Canada, with expansion to Germany, Austria, and Czech Republic soon. Designed for various business needs, it aids restaurants and retailers with features like reservations, reporting, inventory, and marketing tools, enhancing customer experience across sectors.
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  • 3 min

Airbnb Moves Beyond Stays, Aiming to Redefine the Future of Travel

  • Automatic
  • 16 May 2025
🛫 In 2025, Airbnb's Summer Release transforms it from a home-sharing platform into a travel ecosystem with Airbnb Services, Experiences, and a redesigned app. Offering 10 service categories and local experiences, it challenges hotels and OTAs. In 2024, Viator led with $4 billion in bookings, but Airbnb aims for $12 billion by 2030. Hotels like Mandarin Oriental and Marriott are updating programs to compete. Airbnb's unified platform drives personalization and industry-wide innovation.
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H-ON Le Mag April : And what about AI? Adrien Lanotte, Senior Business Analyst, MKG

  • b.courtin
  • 16 May 2025
💻 AI in hotel management is transforming the industry. It optimizes pricing by aligning offers with customer profiles, even reacting to unusual demand spikes from events like concerts. This technology enhances corporate and MICE sales by automating negotiations and real-time pricing. AI tools help hotels regain customer data control from OTAs, using enhanced CRM systems. It enables sophisticated analyses of factors like nationality impacting spending and operational costs. The 2024 Olympics' demand forecasting issues spotlight the need for AI-driven alerts.
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H-ON Le Mag April: Is Customer Relationship Management Soluble in Smart Technology?

  • b.courtin
  • 16 May 2025
📈 Hotel operators often rely on loyalty programs of major chains like ALL, BonVoy, Hilton Honors, IHG Rewards, and World of Hyatt, which are linked to CRMs. At EquipHotel 2024, RMS was prioritized over CRM by hoteliers for immediate revenue benefits. CRMs require regular updates from PMS or CRS systems and are effective through targeted communications like emails and social media posts. CRM success hinges on consistent use and customer satisfaction surveys.
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  • 3 min

CASE STUDY: HDG Legacy Slashes Utility Costs and Boosts Efficiency with Anacove’s AI-Driven Hotel Tech

  • Automatic
  • 16 May 2025
📈 HDG Legacy, a Florida-based hotel developer, manages nine hotels with a tenth opening mid-2025. In 2024, they partnered with Anacove to reduce energy and water costs using AI-powered IoT solutions. Results included a 35.94% reduction in electricity costs at Holiday Inn Express Crystal River and being 33% and 43% under budget at other locations. Smart thermostats and water leak sensors were key, offering operational improvements and significant savings, leading to plans for broader implementation across their properties.
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  • 2 min

Expedia Group Unveils AI-Powered Tools and APIs to Revolutionize Hotel Operations and Travel Discovery

  • Automatic
  • 16 May 2025
🚚 Scream Truck partners with Ansa to enhance payments with a digital wallet, boosting customer loyalty and visit frequency. Serving over 40,000 houses monthly, Scream Truck offers on-demand food trucks with premium ice cream and pizza. The "Scream Truck Superfan" wallet allows customers to earn rewards and purchase merchandise. Integration with Shopify enables pre-ordering and pre-payment. Ansa’s solution reduces credit card fees and streamlines transactions, revolutionizing Scream Truck's business model nationwide through franchising.
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Sponsored Posts
  • LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence

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  • Cendyn brings hotel direct rates into AI search platforms

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  • Why Automation is the Ally of Hotel Staff, and Not Their Replacement

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    • 13 January 2026
  • Operto appoints Tim Major as CEO to lead next phase of growth 
    • 15 January 2026
  • Bob W to open 143 rooms in Copenhagen’s Ørestad through Urban Partners partnership
    • 14 January 2026
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    • 15 January 2026
Sponsors
  • LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence
  • Cendyn brings hotel direct rates into AI search platforms
  • Why Automation is the Ally of Hotel Staff, and Not Their Replacement
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