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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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Innovation

4547 posts

[[ 9 ]]

AI agents are taking over travel planning

  • Automatic
  • 7 May 2025
🏖️ Generative AI is transforming the travel industry, offering hyper-personalized itineraries and instant bookings as of May 7, 2025. Companies like Google, OpenAI, and Anthropic are entering the market, while established brands such as Expedia and Booking.com integrate AI for intuitive planning. Startups like Mindtrip enable full travel planning with AI. AI chatbots, like Club Med's, improve customer service efficiency. Barriers exist for small businesses due to infrastructure needs, and the luxury segment still prefers human agents.
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  • 2 min

McDonald’s Franchisee Adds Daily Pay

  • Automatic
  • 6 May 2025
💾 Best Western Plus Palatin Hotel Wiesloch achieved higher efficiency and smoother department collaboration after adopting SIHOT's hotel and event management system. Serving over 100,000 customers annually, the hotel, with its convention and cultural centers, required a system to manage diverse events. SIHOT provided a suite of products including SIHOT.PMS, SIHOT.POS, SIHOT.C&B, SIHOT.KIOSK, and SIHOT.GO!, tailored to their needs. This integration enhances guest experience in the 134-room hotel, offering digital check-in and efficient F&B service. Palatin also manages a 416-space public carpark.
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  • 2 min

Best Western Plus Palatin Hotel Elevates Event and Guest Experience with SIHOT’s Fully Integrated Digital Platform

  • Automatic
  • 6 May 2025
📦 DoorDash set to acquire New York-based SevenRooms and London-based Deliveroo, expanding its Commerce Platform globally. SevenRooms, founded in 2011 by Joel Montaniel, Allison Page, and Kinesh Patel, offers CRM and operational tools to enhance guest experiences in the hospitality industry. Deliveroo, founded in 2013, operates with around 176,000 partners and over 130,000 riders, serving close to 7 million monthly active consumers in 2024 across nine countries. The SevenRooms deal is anticipated to close in the second half of the year, enhancing DoorDash's mission to empower local businesses and connect consumers with local commerce.
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  • 2 min

Onyx CenterSource’s GroupPay Listed in Cvent App Marketplace

  • Automatic
  • 6 May 2025
🛒 DoorDash to acquire SevenRooms, a hospitality tech leader, and London-based Deliveroo. SevenRooms, founded in 2011, offers tools for marketing, operations, and guest experience. Deal with Deliveroo expands DoorDash's reach to nine new countries, where Deliveroo works with about 176,000 partners and has 7 million monthly active consumers in 2024. Acquisition expected to close in the second half of the year, enhancing DoorDash's global Commerce Platform.
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  • 2 min

Boom Integrates with Wheelhouse

  • Automatic
  • 6 May 2025
📦 DoorDash to acquire SevenRooms and Deliveroo, expanding its Commerce Platform and hospitality technology capabilities. SevenRooms, founded in 2011, offers CRM integration for marketing and operations, aiming to deepen client relationships and drive revenue. DoorDash will gain scale and reach, enhancing both in-store and delivery services. The SevenRooms deal is expected to close in H2 2023. Deliveroo operates in 9 countries and served 7 million monthly active consumers in 2024, working with 176,000 partners and 130,000 riders.
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  • 2 min

Flybuy Adds Marketing Suite

  • Automatic
  • 6 May 2025
💾 Best Western Plus Palatin Hotel Wiesloch increased operational efficiency with SIHOT's customized hotel and event management system, accommodating over 100,000 customers annually. The 134-room hotel, with a convention center, theatre, cultural center, high-class restaurant, and 416-space public carpark, needed a robust solution to manage diverse events. SIHOT's suite provides integrated management and enhanced customer journey with features like digital check-in, mobile ordering, and automatic billing. The system's customization and integration across departments streamline operations, resulting in improved service levels and guest satisfaction.
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  • 1 min

Global Revenue Forum Paris 2025

  • 10minhotel
  • 6 May 2025
🏢 On June 4th, 2025, the Global Revenue Forum will hold its first French edition in Paris, simultaneously with events in Amsterdam, Madrid, and online. Organized by BY Solutions and Profit Intelligence, the forum focuses on harnessing AI for profit in the hospitality industry, with over 150 attendees expected. Sessions will cover AI-driven personalization, distribution marketplaces, new revenue streams, and personalized booking experiences. More information is available at https://paris.globalrevenueforum.com.
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  • 2 min

Delivery-Focused Restaurant Company Raises $600M in Capital

  • Automatic
  • 6 May 2025
💰 Best Western Plus Palatin Hotel Wiesloch achieved greater operational efficiency and seamless department coordination by implementing SIHOT's customized hotel and event management system. The hotel, with a convention center, theatre, cultural center, and high-class restaurant, hosts over 100,000 customers annually. SIHOT.C&B enhances staff experience with customized templates from offer to invoicing. The 134-room hotel now provides digital check-in, self-service options, mobile ordering, and automatic billing integration. Additionally, the hotel manages a public carpark with 416 spaces. The system enables integration between the hotel, restaurant, parking garage, and event management, capturing revenue at every touch point.
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  • 3 min

The Role of Cetis, Inc. in Shaping Hospitality Telephones 

  • Cetis Inc.
  • 6 May 2025
📞 Cetis, Inc., established in 1982 in Colorado Springs, produces telephone solutions for the hospitality industry. Founded by Dr. Bing N. Sun, the company offers three main brands: Teledex for high-end hotels, TeleMatrix for mid-range, and Scitec for budget-conscious establishments. Cetis serves a global clientele, including Hilton and Marriott, and has expanded into hospitality appliances. Their products feature energy efficiency, antimicrobial surfaces, and VoIP compatibility, with emphasis on guest satisfaction, emergency safety, operational efficiency, and accessibility.
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  • 30 min

The Insider Podcast: Episode 4 – Simone Gibertoni

  • Martin Green
  • 6 May 2025
🧬 Simone Gibertoni is the CEO of Clinique La Prairie, a longevity clinic with a 90-year history. The clinic, located in Montreux, Switzerland, specializes in holistic treatment focusing on medical, nutrition, wellbeing, and movement. It serves clients from 80 different countries, offering highly personalized therapies based on diagnostics, interventions, and follow-up. These include genetic and epigenetic testing to assess biological age and tailor treatments. The clinic has only 34 rooms and maintains a high staff-to-client ratio with 300 staff members, including 50 doctors, to ensure personalized service. Clinique La Prairie also operates five international hubs with plans to open two more. Additionally, they have opened a clinic in China with 29 rooms and are planning the largest longevity project in Saudi Arabia, as well as a third clinic in Phuket. The urban hubs differ from the full clinics, offering day treatments for consistent and continuous care. The clinic uses artificial intelligence to analyze medical data for accurate diagnostics. Clinique La Prairie aims to improve not just lifespan but also healthspan, focusing on quality of life over mere longevity.
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