Innovation

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  • 5 min

1 Hotels Mission Membership™: a Transformative Loyalty Program

1 Hotels, the mission-driven luxury lifestyle hotel brand founded by hospitality visionary Barry Sternlicht, is unveiling Mission Membership, a purpose-driven concept designed to reward both guests and the planet. More than a loyalty program, 1 Hotels Mission Membership is a call to action: to do all the good we can. It represents a bold departure from traditional points-based programs, focusing instead on personalization, environmental impact, and deepening the guest experience in meaningful ways.
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Quore CapEx Modernizing Hotel Capital Planning

As hotel operators wrap up one of the most demanding times of the year (budget season), many are reminded that capital planning remains one of hospitality’s most important and time-consuming administrative duties. But for companies using the Quore CapEx management tool, the process has become faster, clearer, and dramatically less stressful. Designed specifically for hotel operations and asset management, Quore’s CapEx tool replaces spreadsheets, binders, and email chains with an organized digital workflow that streamlines requests, accelerates approvals, and can improve long-term financial forecasting.
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  • 6 min

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and email – the resort sought a solution to automate responses, improve efficiency, and maintain its signature personalised service.
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