Innovation

Artificial intelligence is fundamentally transforming the restaurant industry, with personalization emerging as perhaps one of the most significant developments. Unlike basic personalization that might simply remember a customer’s name or birthday, Artificial intelligence-driven personalization leverages advanced algorithms, machine learning, and large datasets to anticipate needs, personalize offerings, and create seamless experiences uniquely crafted for each individual. As reported by Statista the global food service market, valued at $2.52 trillion in 2021 and projected to reach $4.43 trillion by 2028, is increasingly embracing these technologies. So how will AI-driven personalization in restaurants reshape guest experiences over the next five years? What are the current applications, emerging trends, technological elements, and implications for businesses and consumers?

AI agents are gaining autonomy—capable of making decisions and purchases on behalf of consumers. The emergence of browser-based AI agents, such as Mariner and Operator, is already putting agentic assistants…

The most significant barrier holding back hotel F&B isn’t cost, but comfort, a deep-seated comfort with outdated systems. It’s the notepad by the pool, the clunky POS terminal, and the…

M3, the hospitality industry’s leading cloud-based financial software platform, announces the recent appointment of Klavs Miller as Chief Technology Officer (CTO) and Allison Carter as Vice President of Human Resources. These key hires reinforce the company’s commitment to building best-in-class technology with a world-class team to support its next phase of growth.

Nemacolin, the year-round resort playground nestled on more than 2,200 acres of southwestern Pennsylvania’s Laurel Highlands, has been accepted into membership of Preferred Hotels & Resorts’ prestigious Legend Collection. The ultimate portfolio of exceptional properties in the world’s most remarkable destinations, the Preferred Hotels & Resorts Legend Collection is globally sophisticated, culturally-refined, and promises unforgettable guest experiences. Featuring exquisite accommodations, stellar and intuitive personal service, renowned dining, and exceptional spas, being part of this exclusive group is designated for distinguished properties who represent the very highest levels of luxury.

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced its partnership with Kixby Hotel, a 195-room boutique property in the heart of New York City, renowned for its personalized service and thoughtful guest touches.

I’ve just left Google’s offices with a realization that changes everything for travel brands. Google is now indexing content from Instagram Professional accounts, so posts can show up directly in…

This article was written by Phocuswright. Click here to read the original article A new wave of traveler behavior is taking shape, and this time, artificial intelligence is driving the…

This article was written by Travolution. Click here to read the original article B2B travel technology marketplace, HBX Group, has been granted ISO 27001:2022 certification by AENOR, leading trust-building institution.…

This article was written by Travolution. Click here to read the original article With more people traveling than ever and the summer holiday season approaching, it is the prime time…