New ways to plan travel with AI in Search
Then, AI Mode will show you a curated list to choose from, with direct links so you can finalize your booking through partners like OpenTable, Resy, Tock, Ticketmaster, StubHub, SeatGeek,…
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Luxury hospitality is built on connection, not algorithms: Mandarin Oriental Hotel Group CEO – HOTELSMag.com
Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection. In an age of predictive algorithms and AI-powered everything, it’s tempting to believe that…
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Infrasys POS Move: Shiji’s next step in mobile hotel service
Infrasys POS Move introduces Shiji’s vision for mobile, guest-first hospitality, empowering hotels to bring technology and processes wherever the guest needs them. ATLANTA, Georgia, USA, November 18, 2025 – Shiji,…
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Jeddah attracts major international hotel groups
Jeddah is now concentrating a growing share of international ambitions in Saudi Arabia. The arrival of major projects led by Mandarin Oriental and Kerzner International confirms the city’s appeal, positioning…
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Shiji introduces Infrasys POS Move to take hotel service beyond the workstation
ATLANTA, Georgia, USA, November 18, 2025 – Shiji, the global hospitality technology leader, today announced the next step in its vision for a mobile extension of Shiji’s solutions, designed to reshape how hotel technology works by taking service beyond the counter. The new framework empowers hotel associates with the flexibility to serve guests from anywhere on property without needing to return to fixed workstations. From the lobby to the pool, restaurant, spa, bar, or event spaces, teams can deliver faster, more efficient service, spend more time with guests, and reduce unnecessary back-and-forth, creating more meaningful human connections at every touchpoint.
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Change management in hotels: top tips to adapt & thrive
What is change management in the hotel industry? Change management in the hotel industry is a structured approach used by the leadership team and hotel management to implement new processes,…
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Mews launches Zero Dollar Authorization to protect hotel revenue and reduce payment failures
[New York, 18 November 2025] - Mews, the leading operating system for hotels, has launched Zero Dollar Authorization, a new feature that helps protect revenue and ensure smoother payments. The feature enables hotels to instantly verify a guest’s card at booking without charging it, reducing failed payments, chargebacks, and lost revenue from no-shows.
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Catching Up with The Hotel Folk: Guests, Growth, and Insights
It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back…
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Google pushes deeper into AI-driven travel planning
Global flight deals rollout and new booking tools signal a shift toward end-to-end trip orchestration inside search Nov 18, 2025 Google is rolling out a global expansion of its AI…
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China’s long-haul revival reshapes global travel demand
Europe emerges as a major winner as Chinese travelers go longer, farther, and more varied in their choices Nov 18, 2025 Chinese outbound travel is expanding in duration, distance, and…
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