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Innovation

4539 posts

[[ 9 ]]

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  • 2 min

Lenk Lodge Reduces Manual Tasks by 50% Within First Weeks of Moving to Mews

  • Tony Loeb
  • 19 February 2025
🏠 Hospitable, a vacation rental management platform, launched iCal Imports, enabling hosts and property managers to sync bookings from various OTAs, including Expedia, Furnished Finder, Tripadvisor, and others. This new feature integrates with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, aiming to centralize operations and prevent double bookings by auto-importing reservations every hour. Hospitable, established in 2016, also offers automated messaging, team notifications, and a synchronized calendar to aid hosts in managing their properties efficiently.
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Paul Macaluso Joins Torchy’s Taco as Chief Executive Officer

  • Tony Loeb
  • 18 February 2025
💰 Sparkfly in 2024 saw a 30% revenue increase, 98.6% client and 99.4% revenue retention rates. Twelve new enterprise customers joined, pushing their reach to over 100 brands and 18,000+ locations. Over two-thirds of new clients adopted Sparkfly Rewards. Key 2024 milestones included enhanced integrations with Olo, Klaviyo, Iterable, Attentive, Braze, Bikky, mParticle, Sageflo, SmarterSends, and top POS providers. Platform improvements featured a better self-service portal, advanced Loyalty features, and expanded employee roles, maintaining a 100% employee retention since September 2022.
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  • 3 min

Everything You Need to Know About Get Google: Insights from Our Latest Webinar

  • Nashi Dasgupta
  • 18 February 2025
📣 STAAH's Get Google ensures hotel listings appear at the top of Google's free booking links, boosting direct bookings and visibility. With STAAH SwiftBook, the lowest rates are pulled into Google, without any extra fees beyond the $50/month listing cost. Integration requires an active Google My Business profile. For technical support or inquiries, hoteliers can contact the local STAAH support team or email sales@staah.com. Further resources include the STAAH Get Google Playbook and a webinar recording for more details.
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  • 1 min

Simplify Hotel Check-In & Check-Out | 4 Smart Strategies

  • Vanshikha Dhar
  • 18 February 2025
👨 Hotelogix suggests 4 smart strategies to speed up hotel check-in and check-out processes through digital keys, AI chatbots, and mobile apps, aiming to enhance guest experiences. The article does not provide specific dates, locations, numbers, statistical information, or detailed methods related to the implementation of these strategies.
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  • 2 min

Reham Rednah Earns Executive Certificate from EHL in Hospitality Leadership

  • Megan Carley
  • 18 February 2025
🍺 Reham Rednah earned an Executive Certificate in Hospitality Leadership Development from EHL Hospitality Business School. The program, part of a strategic partnership with Bunyan Academy, is designed to train 100 Saudi professionals in line with Saudi Vision 2030, focusing on customer service excellence and hospitality standards to transform Saudi tourism. Rednah plans to apply her new skills to contribute to the nation's hospitality sector, aligning with the goal of becoming a global tourism destination.
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  • 2 min

London, Covered: Clermont Hotel Group Leads the Capital’s Meetings and Events Landscape

  • Megan Carley
  • 18 February 2025
📈 Clermont Hotel Group (CHG) in London's Zone 1 has launched Clermont Meetings & Events, boasting a combined capacity of 7,000 guests, 16 hotels, 4,000 bedrooms, and 101 event spaces in prime locations like Marble Arch and Tower Bridge. The platform is mobile-optimized, enhances event booking with Cvent technology, and serves both UK and international markets. Notable venues include The Royal Horseguards Hotel with 14 spaces, The Tower Hotel with 19 spaces, and Thistle London Marble Arch's Hyde Park Suite with a 500-guest capacity.
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  • 2 min

Are You Planning for the Future? The Role of Capacity Planning in Airport Parking Success

  • IDeaS Revenue Solutions
  • 18 February 2025
✈ Passenger air travel numbers are expected to double by 2040. Airports face the challenge of optimizing parking space capacity for various services like self-driving customers, ride-shares, and rentals. Accurate capacity planning is crucial for maximizing revenue, enhancing customer satisfaction, and maintaining operational efficiency. IDeaS offers advanced analytics and expert strategies to aid airport management in making data-driven decisions. Their services include forecasting both unconstrained and constrained demand, analyzing overflow demand dynamics, and providing occupancy insights, all aimed at aligning decisions with strategic goals and maximizing value from airport parking facilities.
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  • 4 min

In Ruby, IHG Hotels & Resorts hopes its found its magic slipper

  • David Eisen
  • 18 February 2025
🏡 IHG Hotels & Resorts acquired Ruby, a "premium urban lifestyle brand," for an initial $116 million with a potential future payment of $190 million contingent on room growth. Ruby, founded by Michael Struck in 2013, operates 20 hotels in Europe, with 10 more expected by end of 2027. IHG aims for Ruby's growth to over 120 hotels in 10 years and over 250 in 20 years globally. The acquisition includes franchise fees anticipated to be approximately $8 million in 2028 and in excess of $15 million by 2030. Integration of Ruby hotels into IHG's system will start in 2025 and be complete by March 31, 2026, incurring integration costs of about $10 million.
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  • 11 min

How Great Leaders Build Other Leaders in Hospitality (Career Reflections & Lessons from Former Starwood CEO Frits van Paasschen)

  • Tony Loeb
  • 18 February 2025
📝 Frits van Paasschen, at age 46, joined Starwood as CEO, bringing a diverse background from consulting, Disney, and Nike. His first hospitality experience was at age 9 in Innsbruck at a B&B, which he recalls as the epitome of genuine hospitality. Van Paasschen values hospitality's spectrum, encompassing creativity, real estate analytics, technology, and human aspects. He emphasizes the importance of mentorship, having learned from various leaders such as Bob Dvorak's analytical communication, Bo Boyd's congenial style, and Tom Clark's brand and marketing intuition. Frits now focuses on mentoring, being a conscientious board member, and contributing to social and environmental responsibility. He advises approaching career opportunities for growth and capability expansion, leading him from strategic planning at Nike to CEO of Coors and fostering potential in others at Starwood.
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  • 1 min

FOCUS ON: Philippines – Eysy

  • saladplate
  • 18 February 2025
🥓 Saladplate, part of Informa Markets, serves as the official content and engagement hub for the Hospitality, Food and Beverage sector. It offers weekly news updates, a monthly newsletter, and a bi-monthly e-magazine. The platform features over 10,000 brands, companies, and products, along with event registration and updates for over 35 international trade events.
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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Why Automation is the Ally of Hotel Staff, and Not Their Replacement
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