Innovation

💸 In 2024, Mews acquired Atomize, a cloud-based Revenue Management System (RMS) offering real-time pricing optimization and integration with the Mews ecosystem. Hotels using Atomize have reported significant benefits, including a 15-20% increase in RevPAR within six months, 20-30 hours saved monthly on manual tasks, and a 4-5% uplift in revenue. Kronen Hotels saw a 35% RevPAR increase, while The Local House achieved a 37% rise in ADR.

💻 Hotel Communication Network (HCN) is launching an AI Concierge tablet at HITEC Indianapolis, June 16-19 at the Indiana Convention Center. This ad-supported, human-like AI platform drives revenue for hotels with a subsidized cost model. Integrating with property-management systems, it achieves over 90% usage rates, far surpassing QR codes and apps. With a $11 trillion travel market, this can lead to significant revenue boosts. Opting out of housekeeping saves $15-$30 per room, covering tablet costs.

💻 Palona AI launched Restaurant AI, an AI sales assistant for the Pizza, Fast Casual, and QSR industry, after a successful pilot with Pizza My Heart. Now partnered with over 20 restaurants, including CaliBBQ and MOTO Pizza. Features include multilingual support, voice cloning, and secure payments. CEO Maria Zhang highlights its accuracy and upselling capabilities. New hires include Martin Briant and Chris Stanton, emphasizing Palona's expansion in hospitality tech. Restaurant AI seamlessly integrates with POS systems, enhancing customer engagement and loyalty.

💻 HCN will showcase its AI Concierge tablet at HITEC Indianapolis on June 16-19 at Booth #2803, Indiana Convention Center. The tablet integrates with hotel systems, offering voice-activated guest services and enabling loyalty program integration. Peer-reviewed research finds guests spend 3.5 hours daily in their rooms, optimizing brand message delivery. HCN's ad-supported model makes the platform affordable, potentially revenue-sharing with hotels. Opting out of housekeeping saves $15-$30 per room, surpassing tablet costs.

📱 June 16-19, Indianapolis: Hotel Communication Network (HCN) debuts its AI Concierge tablet at HITEC. Guests average 3.5 hours in-room, making tablets a key marketing tool, with 90% usage rates. HCN’s ad-supported model subsidizes costs, offering potential revenue shares for hotels. The platform integrates with existing hotel systems, promoting upsells, cross-sells, and loyalty programs. The global travel market is valued at $11 trillion. HCN offers a fee-paid model for those preferring ad-free solutions, saving $15-$30 per room.

💻 Maestro PMS will present new updates at HITEC North America 2025, from June 16-19 at Indiana Convention Center, Indianapolis. Booth #2411 will feature enhanced systems like GuestXMS with WhatsApp integration, unique Silverware POS integration, and a revamped Spa Management module. Attendees will preview Maestro Touch, a next-gen interface enhancing mobile usability. New front desk features increase efficiency with document uploads and rate management. Maestro continues to innovate for independent hoteliers, enhancing guest and staff experiences.

💻 Maestro PMS is showcasing its latest technology at HITEC North America 2025, June 16-19, at Indiana Convention Center, Indianapolis. Key exhibits include GuestXMS for two-way messaging, MezzoPay integrated with Silverware POS, and the new Maestro Touch interface. Enhanced features are designed to improve operational efficiency, guest communication, and personalization. Visit Booth #2411 for more details.

📱 June 16-19, 2025, Indiana Convention Center, Indianapolis: Maestro PMS will exhibit at HITEC North America 2025. Booth #2411 will feature the enhanced Guest Experience Management System, MezzoPay integrated with Silverware POS, and the new Maestro Touch interface. Updates include two-way messaging, spa management, and front desk efficiency. Maestro’s innovations aim to improve hospitality operations and guest experiences, helping independent hoteliers compete with branded operators. Visit Maestro's booth for exclusive insights.

💻 Cloudbeds and Canary Technologies announced a strategic partnership, enhancing hotel operations with integrated solutions. The collaboration merges Cloudbeds’ property management system with Canary’s guest management tools, including AI communication and mobile check-in. This aims to automate workflows, increase profitability, and improve guest experiences. From June 16-19, 2025, both companies will showcase this partnership at the HITEC event in Indianapolis. The integration promises operational efficiency, personalized services, and revenue growth for hoteliers.

💻 Jeff Venza, of VENZA and CyberTek MSSP, announced the acquisition of Guest Voice AI to elevate hotel communication with AI-driven tools. Guest Voice AI integrates with major PMS, answering 95% of guest inquiries and saving hotels up to $20,000 annually. VENZA aims to enhance guest experiences by optimizing hotel operations with automation. Guest Voice AI will be showcased at HITEC 2025, June 16–19, booth #3411.