Innovation

I think the hospitality industry may be turning a corner… This week I attended the Destination AI Forum in Washington, DC. (See proof below.) The rest of the panel was a great group of industry heavyweights:…

The hospitality industry has overlooked email and the inbox for too long. While hotels invest resources in websites and social media, email remains one of the most valuable yet underinvested in customer touchpoints. Not only the hotel’s own email marketing program, but also emails from trusted, third-party media brands that lend credibility and discovery en masse in the upper funnel, before your potential guests have started searching or making purchase decisions.

HIA, the only Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced a period of accelerated growth, having added over 400 new properties to its platform year-to-date in 2025 alone. This momentum, driven by new partnerships with top management companies including Midas Hospitality, Grand Pacific Resorts, and Azul Hospitality Group, underscores the industry’s thirst for a unified financial solution built for the complexities of modern hotel management.

This article was written by Lodging Magazine. Click here to read the original article DALLAS, Texas—Small accommodation businesses globally spend more time managing daily operations than attracting guests, according to…

If you’ve followed Mews for a while, you’ll know we’ve never been shy about pushing the boundaries of what hospitality tech should do. Every acquisition we’ve made (and there have…

Hosted by Alexandra Hoag, Head of Sales North America at Thynk In this edition of Open Thynks, Alexandra Hoag sat down with Amanda Frank, VP of Commercial Strategy at Pallet…

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Brøchner Hotels has selected Canary’s Guest Management System to enhance the digital guest journey and support staff across its portfolio.

What do productive teams do better than others? They ride the river. Why overtourism is actually fake news. OpenAI commerce and more. Hello, Some times I put down my thoughts…

Oscar Wilde wasn’t talking about hospitality, but the line has never felt more urgent in hospitality. Today, the biggest competitive threat isn’t criticism – it’s invisibility.

HSMAI Washington DC Chapter today announced that its Hotel General Managers Panel this month will address key topics of interest to Washington area hoteliers, including evolving guest expectations, strategies for building resilient and motivated teams and innovations in operations, revenue optimization and guest experience.