Innovation

The hospitality industry doesn’t need more buzzwords or metaverse-ready ideas. What matters is creating online experiences that put guests first and drive measurable results.

Think about all the things we say we want to do but do not have time for: follow-up calls to candidates, monthly wellness check-ins/stay interviews, individualized onboarding paths, coaching based on performance data.

Resorts around the world are rethinking guest experience beyond linens, scents, and check-in efficiency. One shift gaining momentum: turning everyday touchpoints into emotional keepsakes. Key cards, once a functional necessity, are now becoming part of the story guests bring home.

This article was written by Travolution. Click here to read the original article Move all about powering global rewards programmes Travel loyalty technology solution Switchfly is rolling out a suite…

This article was written by Travolution. Click here to read the original article As part of TravelPerk’s rebrand it’s launching a new platform that unites travel and spend management in…

This article was written by Travolution. Click here to read the original article Travellers seeking off-the-beaten-path experiences in China can now start their planning and inspiration process with WildConcierge, an…

This article was written by Travolution. Click here to read the original article Most travellers don’t think about the systems behind the booking. What they notice are the small misses…

This article was written by Travolution. Click here to read the original article Global provider of AI-powered SaaS solutions for the hospitality and travel industry, RateGain, has finalised its acquisition…

This article was written by Travolution. Click here to read the original article European tour operating giant TUI has entered into a strategic partnership with AI-powered travel platform Mindtrip. The…

The company outlines a three-phase plan to turn Airbnb into a conversational, end-to-end AI platform Nov 7, 2025 Airbnb is experimenting with a new “What” search box that uses natural…