Innovation

The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.

Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.

IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, announces it has been selected by HEI Hotels & Resorts, the leading privately held hotel investment and management company, to deploy mobile ordering across its portfolio of properties following a boost in guest spend and operational efficiency.

Today’s travellers expect flexibility and clarity when booking a stay. They don’t just want to see rates for one date, they want to explore options, compare prices, and adjust plans…

The uncomfortable truth: the classic agency model is shrinking. AI, in-house teams, and procurement pressure mean many brilliant creatives won’t be rehired by advertising as we knew it. The hopeful…

The Human-AI Advantage: Driving Success on the High Street (Part 2) I want to explore how businesses—especially high street retailers—can leverage AI to thrive, boost sales, and strengthen local economies.…

With the rise of large language models (LLMs) and AI chatbots, there have been a lot of claims about how these platforms accelerate the customer journey and essentially replace traditional…

Flagship London property upgrades POS platform across 8 outlets with Shiji’s flexible cloud solution. LONDON, UK, September 11, 2025 – Shiji, the global hospitality technology leader, announced today the successful…

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile? That’s exactly what we wanted to create with our new pet-themed, plant-based leather DND hangers. Instead of a plain “Do Not Disturb” sign, you’ll see the playful moment of a cat slipping back into its kennel. Its tail curling over the hook of the hanger, as if it’s still half outside keeping watch. It’s a little detail that turns a simple hotel accessory into something guests will notice, and maybe even talk about.