Innovation

Getting a hotel breakfast right is a balancing act: meet or exceed guest expectations and keep costs at budget. It can be a tricky proposition. “Breakfast is usually the shift…

5-star Tuscan retreat adopts advanced revenue management system to drive profitability, enhance operational efficiency, and future-proof its luxury positioning TUSCANY, ITALY – September 10, 2025 – IDeaS, a SAS company and…

The traditional guest journey, a straightforward path from dreaming and discovery to conversion and experience, is being fundamentally reshaped by AI. Large Language Models (LLMs) are creating a new, non-linear journeys by delivering multimodal, personalized, and conversational experiences right from the discovery phase. This shift is happening quickly, with the ’hockey-stick’ growth in traffic driven by LLMs showing that AI is set to become a major force in driving web traffic.

The launch of TikTok Go, in partnership with Booking.com, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app, enabling content creators to earn…

GuestRevu has launched a new set of AI-powered analytics tools that help hoteliers save time, understand guest sentiment, and act on guest feedback faster than ever before.  The latest addition…

This fall, J.MAK HOSPITALITY (jmak.com), a leading sales and marketing partner for luxury travel brands worldwide, is introducing the MINI.MAK, a new way to reach travel industry partners.

Reading Time: 2 minutes US/UK: The co-founders of Magnuson Hotels, Thomas and Melissa Magnuson, have launched the soft brand Mayfield with 100 independent midscale hotels. Mayfield has partnered with Mews to…

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced it has been selected by The Sense Experience Resort, a five-star luxury property with a distinctive concept rooted in sensory design, curated local experiences and a deep connection to nature located directly on the beach in Follonica, in the heart of the Maremma Tuscany, facing Elba Island. The Sense has chosen IDeaS G3 Revenue Management System (RMS) to power its next phase of growth.

In a first-of-its-kind twist on hotel check-in, GCSTIMES has unveiled pet-themed, puzzle-style wooden key cards that turn an everyday item into a memorable guest experience. Designed for hotels catering to the growing market of pet-friendly travelers, the new key cards offer a unique blend of functionality, sustainability, and guest delight.