Innovation

💻 Hoteliers face challenges with network connectivity, with outdated infrastructure causing slow speeds and dropped connections. Signal interference from modern materials and security threats from cybercrime add to the issues. Solutions include investing in high-speed, scalable Wi-Fi infrastructure, upgrading to Wi-Fi 6, implementing a strong Ethernet cabling infrastructure, and integrating 5G. Cybersecurity measures are crucial for guest data protection. Managed network services offer scalability and cost benefits, shifting from capital to operational expenses.

📱 A Skift study shows that 73% of travelers prefer hotels with self-service tech. Independently owned hotels are facing occupancy rate dips not just due to economic factors but also due to a lack of automation affecting guest satisfaction. Mews is a robust hospitality ecosystem aiding these establishments in automating operations, enhancing guest experience, and increasing operational efficiency. Hotel Technology News reports that 78% of hoteliers plan to boost their hotel tech investment in the next three years, emphasizing the urgency for small inns and B&Bs to modernize.

🏠 Travel Tech Association sponsors the newsletter discussing scarcity in customer behavior and startups seeking product-market fit. The Travel Tech's Passport Newsletter, delivered every Wednesday, offers news on travel, technology, and policy for industry leaders. The most clicked link in the previous newsletter was an AI-generated deep-dive podcast on Travel Tech Essentialist. The travel experience market, valued over $1 trillion with $250-310 billion in structured activities, presents digital growth opportunities. GetYourGuide partners with the Brooklyn Nets to offer exclusive experiences, tapping into the sports tourism market, valued at more than $500 billion. Andrew Chen advises startups on common pivots that don't work and suggests focusing on specific user segments that love the product. Air France plans to introduce Starlink's high-speed Wi-Fi starting summer 2025, joining other airlines with over 2,500 aircraft offering this service. Sales & Business Development roles account for 24% of job applications on the Travel Tech Essentialist Job Board, with Marketing & Communications at 15% and Product roles at 13%. Amsterdam-based Mews raises $100 million led by Vista Credit Partners, while Berlin-based Distribusion secures an $80 million Series C round.

🏨 Hotel execs and industry experts discuss the potential impact of generative AI at the Destination AI summit in Washington, D.C. Hilton's SVP Jess Petitt highlights that AI's current role in hotel bookings is minimal but expects a significant change within five years. Concerns are raised about tech giants like Apple using AI to provide personalized travel recommendations, possibly challenging online travel agencies (OTAs) and hotels by leveraging personal data. Banks with travel credit cards may also disrupt the market using customer spending data. Some envision an internet where consumers control their data, sharing it selectively via digital wallets to enhance travel experiences. Hoteliers like Petitt are wary of potential middleman fees in future AI interactions. The Skift Travel 200 (ST200) tracks financial performance of travel companies, including the accommodations sector, with an aim to provide a comprehensive overview.

📊 eviivo launched a Custom Report Writer for its Property Management Software (PMS), offering over 130 data fields for customized analytics reports on bookings, room and property info, financials, guest data, fees, payments, and OTA payouts. Designed for ease of use with a drag-and-drop interface, it caters to diverse hotels and short-term rental portfolios, aiding in decision-making, accounting, legal compliance, and strategic planning without the need for IT or analysts. The suite is used by 27,000+ hospitality businesses worldwide.

📈 eviivo, a Property Management Software (PMS) provider, launched a Custom Report Writer for tailored analytics from eviivo Suite data. The tool allows over 130 data fields to be used for custom reports on bookings, finances, and guest info, among others. This feature provides deep insights for operational efficiency, legal compliance, and revenue optimization. It includes user-friendly drag-and-drop interface and real-time data filtering, streamlining property management for over 27,000 global hospitality businesses.

📊 eviivo, a Property Management Software provider, has launched a Custom Report Writer for property managers, offering over 130 data fields and extensive customization. This feature allows for tailored reports on bookings, financials, guest info, and OTA payouts. The drag-and-drop interface enables quick creation of detailed reports that support decision-making in revenue generation, investment, and operational efficiency. eviivo Suite is trusted by over 27,000 hospitality businesses globally for its integrated platform capabilities.

📊 eviivo, a Property Management Software provider, launched a Custom Report Writer for property managers to create analytics reports. The tool offers over 130 data fields and allows for comprehensive customization and filtering. The user interface is drag-and-drop, and reports can be generated in minutes. It supports various managerial tasks, including accounting, legal compliance, and revenue optimization. Testing phase users notably improved financial tracking and meal service planning. McKinsey's report underscores the industry's turn towards data insights for competitive advantage. Eviivo serves over 27,000 hospitality businesses with its award-winning Suite.

💾 Integrating Property Management Systems (PMS) and Customer Relationship Management (CRM) enhances guest experiences and increases team productivity. Personalization includes assigning favorite rooms, adjusting minibars for teetotalers, and sending pre-booking links for restaurant regulars. Data from PMS and CRM helps prioritize high-revenue corporate accounts and identify loyal guests for rewards. Segmentation enables targeted marketing, while PMS-CRM integration boosts efficiency and reduces errors. Mews has developed a two-way connection with Salesforce to leverage guest data for personalized experiences and operational efficiency.