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Innovation

4882 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

Boostly Secures $5.6 Million Seed Round

  • Tony Loeb
  • 7 August 2024
💰 3V Infrastructure, a new EV charging infrastructure operator, announced its launch today, aiming to increase access to EV charging at long-dwell properties such as multifamily housing and hotels. The company has a $40 million capital commitment from Greenbacker Capital Management and will focus on Level 2 EV chargers. A JD Power study shows over half of potential buyers are deterred by charger scarcity. 3V Infrastructure aims to address this by targeting underfunded Level 2 charging access, with 27% of apartment tenants and 20% of hotel guests seeking this amenity. The company targets real estate with over 20 sites for broad and rapid deployment, offering operational expertise in permitting, utility setup, maintenance, and monitoring without upfront and ongoing costs for property owners.
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  • 3 min

Ooma Office Business Phone Service Now Integrates with Intuit QuickBooks, Boosting Customer Experience

  • Tony Loeb
  • 6 August 2024
🚗 3V Infrastructure, an EV charging infrastructure company, announced its formation to provide Level 2 EV chargers for multifamily housing and hotels. The company received a commitment of up to $40 million from Greenbacker Capital Management. Citing a JD Power study, over half of potential EV buyers are deterred by charger scarcity. 3V Infrastructure aims to serve the 27% of apartment tenants and 20% of hotel guests demanding EV charging amenities. The company targets properties with more than 20 sites for broad, rapid charger deployment.
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  • 3 min

Portillo’s Pilots Self-Service Kiosks

  • Tony Loeb
  • 6 August 2024
🔌 3V Infrastructure, backed by up to $40 million from Greenbacker Capital Management, launches to provide Level 2 EV chargers for multifamily homes and hotels, filling a gap where fewer than 5% of rentals and 20% of hotels currently offer such amenities. With EV adoption surpassing charger availability, 27% of apartment tenants and 20% of hotel guests demand this service. 3V targets properties with more than 20 sites to deploy projects widely and expedite the transition to EVs.
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  • 3 min

Whataburger to Extend PopID’s Biometric Payments Solution

  • Tony Loeb
  • 6 August 2024
🔌 3V Infrastructure, an electric vehicle (EV) charging company, announced its formation, focusing on Level 2 EV chargers for multifamily housing and hotels. The company received up to $40 million from Greenbacker Capital Management. Studies reveal over half of potential EV buyers are discouraged by insufficient chargers, while 27% of apartment tenants and 20% of hotel guests desire EV charging amenities. 3V offers a no-cost solution for property owners, aiming to service portfolios with more than 20 long-dwell sites.
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  • 3 min

Latest opening: Plates

  • Joe Lutrario
  • 6 August 2024
🌱 Plates, a plant-based-centric restaurant by Kirk and Keeley Haworth, began as a pop-up in 2017 and now operates permanently near Old Street station, London. Kirk, with a Michelin-starred background, creates original dishes without meat, fish, or dairy, offering seven-course (£75) and eight-course (£90) tasting menus. The 25-seat venue, fully booked until February, will expand with a 14-seat terrace for walk-ins. The wine list curated by Alexandra Price features European vegetation zones, and creative cocktails are also available.
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  • 4 min

TimeForge Adds Lineup.ai to Its Platform of AI-Powered Forecasting, Labor Solutions

  • Tony Loeb
  • 6 August 2024
💸 Stayntouch, a leader in PMS and guest-centric technology, has launched UpsellPRO, enabling hotels to market individual room features. A report with NYU showed about half of travelers with a one-month booking window would pay more for attribute-based selling (ABS). Experts see ABS providing greater control, increased visibility, and dynamic pricing benefits. Participants included Flo Lugli, George Roukas, John Burns, Klaus Kohlmayr, and Nichole Dehler. ABS could revolutionize hotel profitability and the guest experience.
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  • 2 min

Travel and Hospitality Companies Are Missing Out on AI-Driven Profits

  • Tony Loeb
  • 5 August 2024
🏡 In the travel and hospitality sectors, 73% of IT decision-makers plan to invest between $500,000 and $5 million in AI in one year, an increase from the previous year. Challenges include data management, cybersecurity, and trust in AI/ML outputs, with 55% prioritizing fraud detection, 52% concerned about data security risks, 58% stressing data privacy, and 59% identifying cybersecurity as the greatest risk in AI adoption. Meanwhile, 68% believe AI/ML accuracy needs significant improvements for full trust.
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  • 4 min

Chili’s Grill & Bar Adds Tableside Tech

  • Tony Loeb
  • 5 August 2024
💾 Stayntouch introduced UpsellPRO, an Attribute-Based Selling (ABS) technology for hoteliers, following a report with NYU SPS Jonathan M. Tisch Center of Hospitality showing 50% of travelers with booking windows of more than one month would spend more for ABS. Experts from Navesink Advisory Group, DataArt/GAIPAN, Hospitality Technology Consulting, IDeaS, and Stayntouch discussed ABS benefits like control over booking, increased visibility, and dynamic pricing. ABS can enhance guest satisfaction, revenue, and upselling opportunities, with potential to influence hotel purchasing strategies, design, and guest engagement.
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  • 3 min

Staying Ahead with Key Digital Marketing Updates for Hotels | August 2024

  • Kushal Walia
  • 5 August 2024
📱 August 5, 2024 - Digital marketing trends for hoteliers include Google's reversal on third-party cookies, upgrades to Performance Max with enhanced reporting (conversion metrics at asset level, YouTube placement reporting, third-party verification for ads), and AI capabilities (improved image editing, automated asset generation, easier access to creative tools, Merchant Center integration). Instagram Stories now allows up to 20 offers per CTA button, and Instagram Reels introduces new ad placements. Reddit restricts search engines like Bing, but not Google due to a licensing deal. SearchGPT emerges as a new ad-free search engine with cited sources and local results. Hoteliers should focus on first-party data and explore these new marketing tools to boost bookings.
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  • 4 min

Church’s Texas Chicken Introduces New Rewards Program

  • Tony Loeb
  • 5 August 2024
🏠 Stayntouch, a global leader in hotel technology, launched UpsellPRO for attribute-based selling (ABS), following a report with NYU's Tisch Center of Hospitality showing half of respondents with over one-month booking windows willing to spend more for ABS access. Benefits include control over bookings, increased upselling, and dynamic pricing. Insights from industry experts Flo Lugli, George Roukas, John Burns, Klaus Kohlmayr, and Nichole Dehler highlight ABS's influence on guest preferences, revenue, and personalized experiences.
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