How centralised operations helps boutique hotels stay competitive
🏨 Boutique hotels, characterized by unique experiences, face operational hurdles due to small teams and high service expectations, often relying on outdated workflows. Key issues include lost maintenance requests and fragmented communication. Dharma's centralised platform enhances efficiency with structured workflows, unified messaging, and AI support, allowing staff to focus on guest interactions. This shift ensures consistency, vital for maintaining boutique hotels' reputations and guest satisfaction, particularly during peak seasons.
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