Innovation

💻 In 2025, the hotel management software sector was valued at over USD 4 billion, highlighting the industry's shift towards integrated technology. Many hotel groups face challenges with fragmented systems like PMS, POS, and CRM, causing data silos and operational inefficiencies. A scalable digital transformation requires cloud-based infrastructures and modern PMS platforms, with API-driven connectivity to ensure integration and adaptability. Ensuring data accessibility and aligning technology with operations are key to supporting growth and maintaining competitiveness.

📈 Three teams, three forecasts, one loss: Sales, Revenue, and Marketing teams at a hotel operated separately, causing a missed opportunity of €11,000 when a 200-room group was priced at €110 instead of €165. Despite RGI being up, profit decreased due to a shift to OTAs and increased CAC. A unified forecast approach across all revenue streams, including F&B and ancillary services, is needed to prevent these inconsistencies and optimize revenue.

🏨 Uber, during its annual GO–GET event, announced new features including hotel bookings through a partnership with Expedia Group. This collaboration aims to offer U.S. users access to over 700,000 hotels globally, with Uber One members receiving 10% back on bookings and savings on 10,000 hotels. Vacation rentals via Vrbo will be added. Integration into Expedia's app begins in June, enhancing travel convenience. Uber also launched Travel Mode for curated local recommendations.