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Innovation

4463 posts

[[ 9 ]]

Industry Leaders Discuss Future of Marketing Funnel at Phocuswright's Travel Marketing AI Summit

  • By Morgan Hines
  • 2 April 2026
💻 Industry leaders gathered at Phocuswright’s Travel Marketing AI Summit to discuss the future of marketing funnels. The event took place in 2023 and highlighted AI's role in revolutionizing travel marketing strategies. Key discussion points included AI's potential to streamline customer journeys, enhance personalization, and improve efficiency within the industry. A significant focus was on the shift from traditional funnel models to more dynamic, data-driven approaches.
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  • 2 min

RateGain Partners with Razorpay to Enhance Payment Solutions for Global Travel and Hospitality Brands

  • legarde
  • 2 April 2026
💳 On April 2, 2026, RateGain Travel Technologies partnered with Razorpay in Noida, India, integrating Razorpay’s payment capabilities into RG Pay. This alliance aims to enhance global travel bookings by offering preferred payment options, like UPI and cards, reducing checkout friction and improving booking rates. RateGain, founded in 2004, supports over 13,000 customers across 160 countries, working with major hotels, airlines, and car rental companies to boost revenue and enhance payment experiences.
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United Airlines Launches TSA Security Wait Time Feature on Mobile App for Seven US Hubs Amid DHS Shutdown

  • Ronan Daniel
  • 2 April 2026
✈️ United Airlines adds TSA security wait times to its app on April 1, 2026, covering its US hubs: Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington D.C. This feature provides updated queue estimates to ease travel stress. Wait times are based on United’s data, except for Houston, which uses data from the Houston Airport System. Launched amid an ongoing Department of Homeland Security shutdown, this aims to improve transparency and streamline airport experiences.
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Opally Secures Angel Funding, Expands Guest Communication Platform to Over 50 Hotels Across Five European Countries

  • Ronan Daniel
  • 2 April 2026
📦 Opally, a Danish start-up, secured its first angel investment round with five investors from hospitality, fintech, and AI sectors, including People Ventures and Christian Markedal. Since December 2025, Opally expanded from 12 to over 50 hotel clients across Denmark, Sweden, Germany, Austria, and Greece. The platform offers AI-powered communication tools for hotels and integrates with systems like Mews and Apaleo. Opally aims to expand in Scandinavia and Europe, with interest from Switzerland and Norway.
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  • 1 min

Nomada Hotel Group Launches Nomada Collection, a Management Platform for Independent Hotels Seeking to Preserve Identity

  • LODGING Staff
  • 1 April 2026
🏨 Nomada Hotel Group in San Luis Obispo, California, launched the Nomada Collection, a management platform for independent hotels. This initiative aims to help hotels maintain their unique identity while enhancing performance. The model, based on five California properties, integrates design, marketing, revenue optimization, and modern technology. The flagship property, Skyview Los Alamos, a restored 1959 motel, saw increased ADR, occupancy, and direct bookings after adopting this model, reducing OTA dependency.
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  • 3 min

Every Revenue System is Just Someone Else’s Spreadsheet

  • 10minhotel-feed
  • 1 April 2026
Opinion article based on Martin Soler’s linkedin post. There is a common denominator among the elite tier of hospitality professionals, a shared trait that borders on the supernatural: I have…
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  • 0 min

Integrated Design and Build Model Gains Traction in Hospitality, Improving Project Delivery and Reducing Delays

  • 10minhotel.com
  • 1 April 2026
🏨 In the ever-evolving hospitality industry, brands face increasing guest expectations and delivery challenges. Embracing an integrated design and build model can address these issues by connecting design, sourcing, and installation processes. This approach reduces coordination gaps, delays, and costs while enhancing supply chain resilience. Multi-site hotel projects benefit from consistency across regions and improved procurement transparency. The model follows a three-phase pathway: Think, Make, and Run, ensuring concepts are executed as intended, enhancing both guest experience and operational efficiency.
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  • 0 min

Inn-Flow to Showcase AI-Enhanced Hospitality Platform at AAHOACON26 in Philadelphia, Strengthening AAHOA Partnership

  • 10minhotel.com
  • 1 April 2026
📈 Inn-Flow will showcase its hospitality platform at AAHOACON26 from April 8-10 in Philadelphia. As a Platinum Industry Partner with AAHOA, Inn-Flow supports thousands of hotel owners through tech that unifies accounting, labor management, and business intelligence. The platform, featuring AI capabilities, aids decision-making and operational efficiency. Mehr Consultancy, managing nearly 40 U.S. properties, leverages Inn-Flow for proactive portfolio management, improving financial accuracy and reducing manual tasks. Visit Booth #2007 for insights.
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  • 0 min

Dreamplace Hotels & Resorts Sees 10% Increase in Direct Bookings Using Cendyn Digital Marketing Platform

  • 10minhotel.com
  • 1 April 2026
📈 Dreamplace Hotels & Resorts leveraged Cendyn's Digital Marketing Platform to enhance direct bookings across various channels. In 2025, they saw a 10% increase in direct bookings and total direct revenue, alongside a 7% rise in conversion rates. Mobile clicks rose by 10%, and mobile CVR improved by 14%. The strategy yielded a 28x ROAS, with mobile ROAS reaching 29:1. The initiative improved revenue per click by 7% and delivered impressive metasearch performance overall.
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Arsenale Group Disrupts Luxury Hospitality with 10 Iconic European Assets and Expands Luxury Train Portfolio to 11 Trains

  • b.courtin
  • 1 April 2026
🛡 Arsenale Group, led by partners Nicola Bulgari (85), Luca Rovati (66), and Paolo (40), owns iconic hotels and trains across Europe, with 10 assets primarily in Italy. Their strategy diverges from the asset-light model, preferring ownership to align vision and service. They own 11 of 30 luxury trains globally, including the Golden Eagle and La Dolce Vita. Arsenale partners with Accor for Orient Express hotels in Rome and Venice. Expansion targets include Central and Eastern Europe, with a focus on cultural alignment.
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