Innovation

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and email – the resort sought a solution to automate responses, improve efficiency, and maintain its signature personalised service.

The world just shifted, and most of the hospitality industry hasn’t even blinked. OpenAI just launched a browser that can book travel. Not search. Not compare. Book. With Agent Mode,…

Hotels, take a look at this. Google now places WhatsApp front-and-center on mobile search – above Booking, above Expedia, above everything else. Guests can tap, message you instantly, and you…

IHG just disclosed that ancillary services are driving their fee margins to record highs—61.2% in Q4, up 190 basis points year-over-year. Wyndham’s ancillary revenues are growing at 19% while their…

New data from the HotelTechReport 2026 PMS Impact Study reveals a striking operational shift: modern property management systems (PMS) now save many hotels more than 500 hours of labor every year, transforming the hotel management software from a back-office tool into one of the most strategic systems in hospitality.

This article was written by Travolution. Click here to read the original article Global travel technology group, Travelsoft, has closed its acquisition of proQuest Computersysteme GmbH, the company behind airQuest,…

This article was written by Travolution. Click here to read the original article This change is the first step that calls for the two tech-dedicated titles in the Eventiz group…

This article was written by Travolution. Click here to read the original article Airbus has announced the successful completion of a new phase of testing for its fello’fly project, conducted…

This article was written by Travolution. Click here to read the original article Functionality simplifies and speeds up round-trip business travel bookings All-in-one business travel, payments, and expense management platform,…

This article was written by Travolution. Click here to read the original article Selectour, France’s leading network of independent travel agencies, has called on Kleio, a publisher specialising in agent…