Innovation - 10 Minutes News for Hoteliers - Page 94

2 min

𝐖𝐡𝐞𝐧 𝐋𝐞𝐠𝐚𝐜𝐲 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 𝐌𝐞𝐞𝐭 𝐋𝐞𝐠𝐚𝐜𝐲 𝐌𝐢𝐧𝐝𝐬𝐞𝐭𝐬: 𝐀 𝐇𝐨𝐫𝐫𝐨𝐫 𝐒𝐭𝐨𝐫𝐲 In my line of work, I rarely need to log into a client’s software. If I need a report, the… | Simone Puorto

📱 Two weeks ago, the author struggled with a legacy PMS system at a hotel still awaiting a cloud migration as of 2025. To extract data, the author used AnyDesk, connecting directly to the hotel owner's computer. Despite 14 days of trying and contacting the software staff and founders, the required file remained undelivered. The issue highlighted is not just tech or data silos, but people silos, emphasizing the need for stronger human responses in outdated systems.

The Revenue Blindspot: Seeing What You’re Missing without Data-Driven Revenue Management

📈 Hotels leveraging data-driven revenue management maximize profitability by anticipating demand spikes and optimizing pricing strategies. Lacking system connectivity leads to missed opportunities. Unpredictable pricing and generic strategies hurt guest trust and satisfaction. Predictive analytics and segmentation personalize offers, enhancing loyalty. Human expertise complements technology, ensuring consistent, informed decisions. The partnership between IDeaS and Shiji demonstrates the transformative power of integrated systems in overcoming revenue blind spots and fostering sustainable growth in the hospitality industry.

3 min

h2c Unveils Landmark Global Study on AI & Automation in Hospitality

📈 Düsseldorf, Germany – October 1, 2025: h2c GmbH's study on AI in hospitality reveals 78% of hotel chains use AI, with 89% planning expansion in 12-24 months. Despite high adoption, true reliance is low, scoring 4.7/10. Key barriers include lack of AI expertise (62%) and unclear strategies (51%). Only 6% have a comprehensive AI strategy. Business Intelligence is valued by 78%, with 69% citing revenue growth as a top investment driver. AI adoption aims to enhance guest experience.

1 min

Food Sector Stakeholders Augment Efforts to Curb Single-use Plastic Pollution – EYSY

🍴 Saladplate is a hub for the Hospitality, Food, and Beverage portfolio by Informa Markets. It offers insights into industry trends and innovations. The platform features weekly news, a monthly newsletter, a bi-monthly e-magazine, and connects users with over 10,000 brands and products. It also provides updates from 35+ international trade events, serving as a comprehensive resource for industry professionals.

1 min

Soft Drinks Market Heats up in India – EYSY

🥤 April to early June in India marks peak sales for soft drinks, with temperatures soaring over 40°C. During this period, Coca-Cola and PepsiCo have traditionally dominated. However, in 2025, Reliance Consumer's Campa Cola is intensifying the competition, challenging the duopoly by pushing towards an oligopoly in the market.

1 min

Food Sector Stakeholders Augment Efforts to Curb Single-use Plastic Pollution

🍴 Saladplate is the go-to hub for the Hospitality, Food, and Beverage sectors within Informa Markets, offering a multitude of resources like weekly news, a monthly newsletter, and a bi-monthly e-magazine. Gain insights and connect with over 10,000 brands through their supplier directory. Stay informed on updates from more than 35 international trade events. This platform is indispensable for those tracking industry trends and innovations. 📈

4 min

How Connectivity Powers Hotel Growth: From 5 to 50 Channels

📱 In 2025, hotels need strong connectivity, scaling from 5 to 50 OTA channels to thrive. Limiting to a few OTAs restricts exposure and revenue. Effective channel management, like STAAH, ensures centralised inventory, rate parity, and real-time sync, preventing overbookings and manual errors. Langkawi’s Royale Chenang Resort expanded to 2,000+ channels, enhancing efficiency. Champlung Mas in Bali increased OTA bookings by 9% with STAAH. Integration with PMS and RMS is crucial for seamless growth.

2 min

Global study shows 78% of hotel chains are…

💻 Chatbots and Customer Data Management are leading AI applications in hospitality, per h2c GmbH's research involving 171 hotel chains and 11,000+ properties. 78% use AI, 89% plan expansion within 24 months; 42% employ chatbots, 50% aim for data management. AI reliance scores a low 4.7/10. Key obstacles: lack of expertise (62%), unclear strategies (51%). Business Intelligence (78%) ranks top in value. In five years, 40% foresee full automation of reservations and guest data management.

2 min

Modoru’s automated inventory system for…

📦 Modoru launched an RFID-powered inventory system to help catering companies reduce operational costs by up to 20% and packaging waste by 50%. Globally, the catering industry, with around 400,000 operations, faces a recycling rate of just 9%. Manual inventory tracking consumes 25% of staff time and has a 10% error rate. Cape Town's Dish Food & Social will be the first to deploy the system, with further projects in Dubai, the USA, the UK, Singapore, and Australia.

1 min

Lighthouse’s new AI-powered feature to…

🌐 Lighthouse's new AI-powered 'Smart Distribution' enhances pricing and distribution for independent hotels. It automates public rates across booking channels and uses AI to recommend strategies, reducing OTA commissions and boosting revenue. Serving over 85,000 properties in 185 countries, it simplifies revenue management and increases direct bookings. Vincent Goemaere, Sr. VP, emphasizes its role in reclaiming hotel revenue control. This tool is essential for managing complex distribution efficiently.

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