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Marketing

396 posts

Hotel marketing and distribution: direct booking, digital strategy, branding and guest acquisition for hospitality businesses.

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  • 1 min

How to Choose the Best Channel Manager for a Hotel Business

  • Hotelogix Marketing
  • 28 November 2024
🏨 In November 2024, Hotelogix published an article on selecting the best channel managers for hotel businesses. The article aimed to guide hoteliers through optimizing their distribution strategy and increasing bookings with leading channel management software. No specific statistical data or numbers are provided in the text.
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How to Capture More from Every Guest with Upsells

  • Tony Loeb
  • 28 November 2024
📌 Strategic upselling of hotel amenities through digital retail approaches can increase revenue and build brand loyalty. Automated, personalized messaging enhances guest experiences from the start, offering tailored suggestions like room upgrades, early check-ins, and exclusive dining packages. Seamless digital interactions, such as mobile check-ins, bypass long queues. Upselling tiers range from essential room upgrades to premium private spa treatments. Implementing an upselling strategy involves selecting a tech partner, minimal integration, automated communication, and immediate revenue boosts per guest.
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  • 3 min

Some UX and UI best practices to drive up gift voucher uptake

  • Nashi Dasgupta
  • 26 November 2024
💸 STAAH Vouchers provides a customizable platform for hoteliers to increase revenue and guest loyalty through gift vouchers. Best practices include creating a dedicated pathway and landing page, localizing content, cross-channel promotion, secure checkout processes, and making redemption seamless with features like QR codes and integration with loyalty programs or PMS. Platforms like STAAH Vouchers enable hotels to easily incorporate gift vouchers into their sales strategy.
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  • 5 min

Small chains and independents ramp up their catering programs

  • Alicia Kelso
  • 26 November 2024
🍴 Restaurant catering has outpaced industry growth by 50%, with both large chains and independent establishments like Mario's Pizzeria and Porano augmenting their services. A report by Channel Media Group reveals 90% of businesses plan to cater from local restaurants during holidays. Killer Burger partnered with ezCater, presenting a "Killer Box" with 12 burgers, while Asian Box's catering, vital for profitability, returned to 2019 levels. Angry Chickz launched catering, seeing it as an opportunity for growth and brand loyalty. World Wrapps' early sales can reach $1,000-$5,000, significantly impacting ROI. Catering sales could increase by 30% with office occupancy rising from 33% to 50%.
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  • 1 min

London’s Aviary rooftop bar and restaurant unveils brand-new champagne brunch

  • Megan Carley
  • 26 November 2024
📅 Aviary, a London rooftop dining spot, introduced a new brunch menu featuring 2-3 course meals with dishes like Chickpea and Kale Salad and Roast Peterhead Cod. Esteemed chefs use seasonal ingredients and innovative techniques. The brunch pairs with a champagne menu offering Bollinger, Dom Pérignon, and Taittinger at half price. Aviary opened in 2016, offering striking London skyline views.
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  • 2 min

Give the gift of luxury with vouchers from Lough Erne Resort 

  • Megan Carley
  • 26 November 2024
🎄 Lough Erne Resort's Magic of Christmas Giveaway offers either a luxurious London shopping trip or £5,000 cash to a winner buying £100+ in vouchers. The prize includes a 3-night stay, 60-minute Thai Spa treatment, afternoon tea, dining at Catalina Restaurant, golf, and two Tag Heuer watches or the cash alternative. Vouchers range from £25 to £1,000, valid until April 2025, with each £100 purchase granting a giveaway entry plus a bonus £15 voucher.
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  • 2 min

Napa Valley’s Next Big Thing: Inside The Creation of The Elene – Tim Harmon, Palisades Hospitality Group

  • Josiah Mackenzie
  • 22 November 2024
🏥 Tim Harmon, CEO of Palisades Hospitality Group, unveiled The Elene hotel in Napa Valley, aiming to offer a unique guest experience that connects with the community and nature. Announced on Nov. 22, 2024, The Elene features a 10-year development journey, a recovery garden, outdoor living room, bike-friendly amenities, and innovative spa treatments. The project emphasizes local community integration and represents an evolving travel landscape.
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Wings & Rings Ramps Up Holiday Gift Card Sales

  • Tony Loeb
  • 21 November 2024
📷 Wings & Rings has engaged with social media influencers for five years to promote limited-time offers, especially on Instagram. The brand will expand its influencer strategy in 2025, aiming to collaborate with influencers that appeal to a broader audience, including families, and promote aspects like loyalty programs and online ordering convenience. Wings & Rings is also planning to increase their presence on TikTok to authentically tell their story. Insights from a guest segmentation study identified three core consumer profiles, which are used to tailor content and track behavior, informing the brand’s influencer and marketing strategies.
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  • 1 min

STAAH Weekly Hospitality Quiz: 22 November

  • Nashi Dasgupta
  • 21 November 2024
🏨 STAAH invites hotel industry professionals to join their Weekly Hotel Industry Quiz, aiming to keep participants informed and sharp on trends and knowledge. The quiz covers a range of topics, including luxury hotel brands and hotel software. Available on a weekly basis, participants can also access previous quizzes through the STAAH blog.
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  • 2 min

Why Marketing Should Never Be an Afterthought in Hospitality – Christine Morairty, Palisades Hospitality Group

  • Josiah Mackenzie
  • 21 November 2024
📢 Christine Morairty, VP of Brand + Marketing at Palisades Hospitality Group, underscores the importance of integrating marketing into the hospitality industry from the start, not as an afterthought. In the Nov. 21, 2024 podcast episode, she discusses global strategies and hyperlocal execution, the educational role in modern marketing, balancing brand building with results-driven tactics, operation team collaboration, and data-driven storytelling. Morairty emphasizes long-term audience loyalty and adapting marketing to market conditions, showcasing Sojern's support in the industry with over 10,000 hotel clients and a research report on revenue and guest relationships.
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