Categorizing…

The latest Shiji Guest Experience Benchmark Report reveals key trends shaping the sector in early 2024 May 16, 2024 2024 kicked off with exceptional growth in the hospitality sector, particularly…

The OTA launched Travel Shops, a way for influencers and other content creators to earn commissions when travelers book the hotels they recommend May 16, 2024 There are 14 initial…

The traditional booking process of selling the room first and then offering ancillary services should be redesigned to allow the guest to review and then book according to their priorities…

The OTA unveiled “Perfect Somewheres” 2024, a first-of-its-kind program celebrating a selection of the top 1 percent of hotels on the Hotels.com app May 16, 2024 Unlike other travel awards,…

Some hoteliers who cater to Gen Z are seeing many of today’s young people spend more of their discretionary income on travel than millennials did May 16, 2024 Gen Z,…

As Google keeps expanding its AI-powered search capabilities, likely bolstering its dominance in the travel industry, Viator’s founder Rod Cuthbert became quite emotional during a recent WIT Japan session May…

Infographic:Q1 Guest Experience UpdateIntroducing the inaugural infographic for the Q1 2024 Guest Experience Benchmark Report! This dynamic visual encapsulates the essence of our latest data insights, offering you a comprehensive overview of quarterly guest satisfaction trends in 2024.Available in Spanish, German, French