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Regulatory and Legal Affairs

563 posts

[[ 17 ]]

Why 2026 Will Force a Redesign of Pay, Incentives, and Performance Expectations

  • Automatic
  • 12 January 2026
💸 Wage pressures, pay transparency laws, and competition are reshaping hospitality compensation. By 2026, outdated bonus and incentive plans must align with new metrics like guest satisfaction and team retention. Pay transparency is now a competitive edge, not just compliance. Data-driven pay band adjustments are crucial to address wage compression. A total rewards approach—combining salary, incentives, and growth opportunities—is essential for attracting and retaining talent in the evolving hospitality landscape.
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  • 9 min

I Ran an AI Misinformation Experiment. Every Marketer Should See the Results

  • Mateusz Makosiewicz
  • 12 January 2026
📓 In 2026, an experiment involved creating a fictional luxury paperweight brand, Xarumei, to analyze AI's handling of misinformation. The fake brand was tested on models like ChatGPT-4, ChatGPT-5, and Microsoft Copilot using 56 misleading questions. While ChatGPT models mostly rejected the falsehoods, others like Perplexity and Grok were manipulated by conflicting fake stories on platforms like Reddit and Medium. The study showed AI's vulnerability to detailed misinformation over official truths.
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  • 2 min

Soho House buyout at risk after investor pulls $200m funding

  • Cynera Rodricks
  • 9 January 2026
📈 August 2025: Soho House's plan to go private with a $2.7 billion deal led by MCR Hotels encounters issues as MCR withdraws a $200 million funding commitment. This caused a 20% drop in Soho's share price in New York, trading at about $7.50. Investors planned to buy shares at $9, below the 2021 IPO price of $14. Soho House, aiming to maintain a 4,700-member venue average, seeks alternative funding with Apollo Global offering $800 million.
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Tambourine and Settlers Hospitality Partner to Transform Digital Portfolio with Nine New Websites

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  • 8 January 2026
🏠 Tambourine, a leader in hotel marketing technology, completed a digital overhaul for Settlers Hospitality in Pennsylvania's Pocono Mountains. The project spanned nine websites, including The Chestnut Inn and Ledges Hotel, enhancing guest interaction and visual storytelling. Settlers Hospitality focuses on historic preservation and community engagement. The partnership showcases Tambourine's integrated solutions, serving hotel brands in 47 countries. Contact Thomas McDermott, Chief Marketing Officer, at +1 954 975 2220 for more information.
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  • 2 min

Shutdown Fallout: When Government Breaks Down, The Hotel Industry Suffers

  • Chirag Shah
  • 8 January 2026
📈 Federal government reopened on Nov. 13 after a 43-day shutdown, costing the U.S. economy over $1.2 billion in hotel-related activity and $6 billion in travel and hospitality. Oxford Economics noted a 1% demand drop for airlines and hotels. 64% of surveyed hotel operators reported revenue decline. Federal Aviation Administration reduced flight schedules, causing delays. AHLA urged Congress to pass a long-term funding bill before Jan. 30 to prevent future disruptions.
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The Government Shutdown’s $6 Billion Toll on Travel and the U.S. Economy

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  • 8 January 2026
🛫 Federal government shutdowns impact travel systems, causing over $6 billion in losses from October 1 to November 12, 2025. These 43 days saw 88,000 fewer trips daily, affecting airports and national attractions, and disrupting local economies. Essential aviation staff worked unpaid, creating operational challenges. A survey reveals four out of five Americans support paying these workers during shutdowns. Congress progresses with H.R. 6086 to ensure air traffic controllers are paid. The travel sector supports 15 million jobs, highlighting the need for stability.
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  • 2 min

Scottish hospitality faces closures amid rates revaluation, sector warns

  • Heather Sandlin
  • 7 January 2026
💸 Scottish Hospitality Group (SHG) warns of potential closures for licensed businesses in Scotland due to non-domestic rates revaluation in April 2026. The new rates may increase over 550%, not reflecting current trading conditions. The sector faces rising costs from wages, energy, and food inflation. SHG urges the Scottish Government to introduce targeted rates relief in the upcoming budget (13 January) to prevent closures, job losses, and vacant high streets.
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Should service robots have rights?

  • Automatic
  • 6 January 2026
🤖 Led by Amit Sharma and Anna Mattila, Penn State researchers published findings in the *Journal of Hospitality and Tourism Research* discussing the ethical implications of service robots in hospitality. Service robots now perform tasks like deliveries and semi-autonomous decision-making, raising questions about liability and governance. Companies should define robots' rights and responsibilities, adapting policies as tech evolves. Established in 1937, Penn State's School of Hospitality Management is a leader in preparing global hospitality professionals.
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  • 1 min

#seo #agentichoteldistribution #hotelrichcards #agentsitecms #agenticbookingengine | Brad Brewer

  • Automatic
  • 6 January 2026
📈 Westgate Lakes Resort & Spa faces visibility challenges despite top authority in Google Business Profiles and #SEO. Paid intermediaries like Booking and Google Travel dominate search results, prompting the European Commission's Digital Markets Act to address this imbalance. Agentic Hospitality aims to empower hotels to secure direct bookings through natural language search without relying on gatekeepers. This movement seeks to ensure fairness and control for hotels in the evolving digital landscape.
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AAHOA Applauds One-Year Delay of Tariff Increases on Furniture and Cabinetry

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  • 6 January 2026
🏨 AAHOA, representing 60% of U.S. hotels with 20,000 members, lauds President Trump's decision to delay a tariff increase on furniture originally set for January 1, 2026. This postponement, lasting an additional year, maintains a 25% tariff to aid ongoing trade negotiations. Furniture can comprise 15–20% of hotel renovation costs, affecting small-business hoteliers. AAHOA hotels employ over 1 million workers with a $51.3 billion payroll, contributing to 1.7% of U.S. GDP.
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