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TOP NEWS

1484 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 6 min

A Comprehensive Overview of Attribute-Based Selling in the Hotel Industry

  • Tony Loeb
  • 16 January 2025
📌 Attribute-Based Selling (ABS) in the hotel industry allows customization of stays by selecting room features individually, gaining traction especially among larger hotel chains and boutique hotels. ABS implementation requires Cloud-based PMS like Hotelogix and Stayntouch, enhancing guest booking transparency and satisfaction. Benefits for hotels include increased revenue, conversion rates, and operational flexibility, with improvements in ADR and RevPAR. Guests enjoy personalized experiences and potential cost savings. However, challenges involve complex technology integration, inventory management, and staff training. Overselling attributes poses risks of consumer disappointment, reputation damage, and legal concerns. Ethical marketing practices are essential for balancing ABS benefits, and future trends indicate increased ABS adoption with support from AI and machine learning.
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  • 4 min

From Overwhelmed to Organized: Tech Solutions for Hotel Sustainability Goals

  • Tony Loeb
  • 16 January 2025
🏛 Over 200 sustainability certifications are available globally for hospitality and tourism brands, emphasizing the importance of strategic selection for hoteliers. Leveraging technology simplifies data management for certifications, which are essential for compliance with regulations like the EU's Green Claims Directive and Corporate Sustainability Reporting Directive. Certifications such as LEED and BREEAM focus on environmental building performance, while others like Green Globe target specific operational practices. Strategic choices between standardization and local specificity are key, with digital tools like BeCause's AI platform aiding in compliance and benchmarking.
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  • 2 min

Club Quarters Rolls Out Digital Wallet Compatible Room Keys Across All Hotels with Mobile Access from Vingcard

  • Tony Loeb
  • 16 January 2025
📱 G6 Hospitality, part of OYO's portfolio, partners with HotelKey to upgrade technology at its 1,500+ Motel 6 and Studio 6 properties in the US and Canada. The announcement was made in Nagpur, India, on January 11, 2025. G6 aims to open over 150 hotels in 2025. The partnership promises to optimize operations and enhance guest experiences. HotelKey maintains its role as the core Property Management System for G6, noted for its high adoption rates and positive franchisee feedback.
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  • 2 min

GoNexus Group and STAY Announce Global Strategic Alliance

  • Tony Loeb
  • 15 January 2025
📱 G6 Hospitality, owner of Motel 6 and Studio 6, partners with HotelKey for property management across its 1,500+ North American properties. The partnership, announced in Nagpur, India, with key figures like Shri Nitin Gadkari and Ritesh Agarwal in attendance, aims to optimize hotel operations and enhance guest experiences. G6 plans to add over 150 hotels by 2025. HotelKey is celebrated for its user-friendly technology, contributing to G6's operational continuity and expansion strategy.
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  • 2 min

SHR Finds Hotels Undercut by OTAs Pay 50% More for PPC Leads

  • Tony Loeb
  • 15 January 2025
📰 G6 Hospitality partners with technology provider HotelKey to upgrade tech capabilities in over 1,500 North American properties under Motel 6 and Studio 6 brands. The collaboration, strengthening operational continuity for franchisees, was announced in Nagpur, India, with plans to add 150+ hotels in 2025. The event had Indian dignitaries like Shri Nitin Gadkari and industry leaders including OYO's Ritesh Agarwal. HotelKey's PMS to remain the core system across G6's network, aiming to optimize hotel operations and guest experiences.
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  • 1 min

Beyond OTA Savings: Why Direct Bookings Are Your Key to Understanding Guests – Chris Bowling, BWH Hotels

  • Josiah Mackenzie
  • 15 January 2025
🏨 On Jan. 15, 2025, Chris Bowling, Head of Digital and Consumer Marketing at BWH Hotels Great Britain, discussed the significance of direct bookings over OTA's and AI's influence on hospitality on the Hospitality Daily Podcast. His insights are detailed in "The Hotel Hype" newsletter, supported by Shiji Group, a global hospitality technology leader. The episode emphasized technology implementation for business improvement and guest experience enhancement.
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  • 3 min

How Hotels Elevate Direct Sales and Personalisation

  • Editorial Team1
  • 15 January 2025
As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto…
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  • 4 min

Maximizing Value: Hotels’ Shift to Non-Room Profitability in 2025

  • Tony Loeb
  • 13 January 2025
📱 By 2025, hotels will focus on diversification for guest loyalty and revenue, expanding beyond guestroom offerings. Mobile ordering will extend to venues like coffee shops and lobbies, catering to digital workers and younger guests. Authentic and flexible F&B options will be key, responding to 76% of hotels experiencing staffing shortages, as per AHLA. Engaging local communities, personalizing guest menus, and using technology for out-of-room revenue will be crucial. Operators will need dynamic content to meet evolving guest expectations and maximize property profitability.
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  • 23 min

From Pool Attendant to Achieving Forbes 5-Star Recognition – Sean Murphy, The Bower

  • Tony Loeb
  • 13 January 2025
```html 🗣 ``` Sean, at 17, worked at Jamba Juice and set his sights on the Ritz-Carlton, inspired by his father's tenure since 1984. A week after turning 18, he was hired as a pool or beach attendant, quickly advancing through nine roles over eight years. Passionate about the Ritz-Carlton's culture and trust, Sean found growth through respect and guest focus. He was approached by a hotel owner in Mexico, leading to a career pivot. As Director of Operations in Mexico, Sean was tasked with achieving a Forbes five-star rating, which he accomplished by fostering a strong team culture and focusing on Average Daily Rate (ADR) to fund guest experiences. Under his leadership, EBITDA increased by 6% between 2021 and 2022. After three years, Sean sought balance between personal life and career, returning to the U.S. as Director of Rooms at a new Auberge in Santa Barbara, refining foundational skills.
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  • 1 min

How Creative Wellness in Hospitality Is Elevating Guest Experience and Driving Revenue Now – Lou Zameryka

  • Josiah Mackenzie
  • 12 January 2025
🏩 Lou Zameryka, founder of Alively and partner at Ventures Hospitality, discussed integrating wellness into hospitality on Jan. 12, 2025. The aim is to enhance guest loyalty and drive revenue. 🎧
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