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TOP NEWS

1484 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 1 min

Crack the Code: SWOT Analysis Tips Every Hotel Needs

  • Vanshikha Dhar
  • 19 January 2025
🏨 SWOT analysis is crucial for hotel success, highlighting strengths to leverage, weaknesses to address, and opportunities to improve guest experiences and increase profits. Authored by Vanshikha Dhar and associated with Hotelogix, the SWOT analysis guide aims to strategize growth in the hospitality industry.
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  • 3 min

Samsung’s 2025 Hotel TV Lineup Brings Award-Winning The Frame and Google Cast to Hospitality, Redefining Luxury and Innovation

  • Tony Loeb
  • 18 January 2025
📈 Duetto's 2025 hospitality trends report indicates major challenges for hoteliers: increased costs, AI, personalization, evolving revenue metrics, and data. Investment in revenue technology remains strong, with 54.5% planning to purchase a revenue management system (RMS) and 61.1% set to increase technology budgets. AI's impact on revenue management is growing, but hoteliers hesitate to trust it fully without human input. KPIs are shifting towards TRevPOR and GOP for clearer profitability views. Data integration is key for actionable insights, affecting pricing and revenue strategies.
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  • 1 min

Hyper-Local F&B Strategies to Keep Your Property Top of Mind – Anthony Torres

  • Josiah Mackenzie
  • 17 January 2025
🍽 Anthony Torres, an acclaimed hospitality industry food and beverage leader, shared tactics for keeping properties top of mind in a podcast episode on January 17, 2025. The episode highlighted hyper-local strategies, partnerships with influencers, and collaborations with local businesses. It was supported by Shiji Group, a leader in hospitality technology, and featured music from Bespoke Sound. Torres emphasized transforming guest experiences and implementing technology to improve business outcomes.
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  • 1 min

STAAH Weekly Hospitality Quiz: 17 January

  • Nashi Dasgupta
  • 17 January 2025
📅 Seasoned and aspiring hoteliers tested their hospitality knowledge in STAAH's weekly hotel industry quiz, an initiative aimed to keep participants informed about the latest industry trends. The final quiz of the year offered a range of questions on luxury hotel brands and essential hotel software, inviting participants to challenge themselves and stay updated. Quizzes are available weekly, encouraging ongoing learning and expertise enhancement in the hospitality field. Missed quizzes can be accessed for a catch-up on STAAH's blog.
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  • 3 min

PAR Technology Launches New Gift Card Solution

  • Tony Loeb
  • 17 January 2025
📱 Duetto's 2025 hospitality trends report identifies key challenges: increased costs, AI integration, personalization, evolving revenue metrics, and data utilization. 54.5% of hoteliers plan to purchase RMS, with 61.1% increasing tech budgets. AI's role in revenue management is emphasized, yet hoteliers are hesitant to trust AI without human oversight. Personalization is seen as crucial for guest satisfaction. Metrics like TRevPOR and GOP are gaining traction over RevPAR for profitability insights. Data is pivotal in strategizing, urging deeper integration into decision-making processes. Insights are drawn from global industry experts, with a focus on hotels, casinos, and event businesses.
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Lodging Interactive Launches GuestCONNECT

  • Tony Loeb
  • 17 January 2025
📃 Duetto, a leader in hospitality revenue management software, released its 2025 trends report, identifying rising costs, AI, personalization, evolving revenue metrics, and data integration as key challenges for hoteliers. Increased costs, particularly labor, are the top concern. With 54.5% of respondents planning to invest in a revenue management system in 2025, and 61.1% looking to increase their technology budgets, the industry prioritizes tech advancements. AI is recognized for its predictive forecasting and dynamic pricing benefits, yet skepticism about replacing human judgment persists. Personalization is emphasized for enhancing guest experiences and loyalty. Revenue metrics are shifting towards total revenue per occupied room (TRevPOR) and gross operating profit (GOP) for better profitability assessment. Data's role in revenue strategies is expanding from collection to actionable integration. The report includes insights from Hotel Tech Report, Sandos Hotels & Resorts, CP Hospitality, Noble House Hotels & Resorts, Sandman Hotel Group, and Grand Metropolitan Hotels.
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New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality

  • Tony Loeb
  • 16 January 2025
📰 Duetto, a leading revenue management software provider for hospitality, released its 2025 report identifying increased costs, AI, personalization, evolving revenue metrics, and data as key challenges. The report is based on a global survey of hoteliers and includes input from industry executives. Key facts include 54.5% planning to buy a revenue management system in 2025, and 61.1% increasing their technology budgets. AI's role in revenue management is emphasized, alongside the rising importance of TRevPOR and GOP over RevPAR for profitability insights.
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  • 5 min

91 – The relationship between Revenue and Marketing

  • Martin Soler
  • 16 January 2025
📢 Tripadvisor and Perplexity have announced a partnership to utilize unstructured data about travel for recommendations, aiming to enhance travel planning. Meanwhile, an investigation suggests that OTAs may be implementing price discrimination, with San Francisco residents potentially paying up to $500 more for identical hotel rooms. Amazon, after generating most of their operating profits from ads, has launched Amazon Retail Ad Service to expand ad opportunities. Marketing in the travel and hospitality industries is increasingly intertwined with revenue generation, calling for a unified approach to KPIs.
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  • 6 min

Stop Hiding Behind Benchmarking: Why Hotel GMs Must Lead—Not Follow

  • Anders Johansson
  • 16 January 2025
🏨 Benchmarking in hotels reveals operational standings, potential pitfalls, and improvement strategies but can trap them in the status quo. The key is to use data for innovation and avoid "copycat" strategies. An example given is Hotel Terra Vista, which discovered operational inefficiencies through benchmarking and addressed them with a unique "Concierge-to-Go" check-in and a local culinary strategy, enhancing guest satisfaction and profitability. Hoteliers should balance past insights with forward-looking strategies and translate innovation into numbers to gain stakeholder support, aiming for market leadership.
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  • 2 min

Phocuswright Research Roundup 4Q24

  • phocuswright.com
  • 16 January 2025
🏖️ Travel has risen in the U.K., France, Germany, Italy, and Spain over the previous year, with decisions influenced by value and price. Social media usage is increasing for trip planning and idea sourcing. The report surveys consumers in these countries who traveled in 2023 and are planning to travel in 2024. It examines European consumer behavior, technology's impact on travel planning, and future travel expectations amidst rising costs and sustainability concerns.
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