TOP NEWS

📈 Duetto's Sabrina Jackson and Quentin introduce GameTime, a revenue management system (RMS) tailored for select-service hotels, addressing common challenges like complex systems and lack of automation. GameTime offers digital onboarding, a streamlined pricing engine, and predefined dashboards, improving efficiency for leaner teams managing multiple properties. Its mobile-friendly interface and portfolio-level controls ensure consistency and flexibility, helping hotel teams save time and boost profits in fast-evolving markets. Watch the webinar for a demo and insights.

🧘‍♀️ Wellness travel is expanding 50% faster than global tourism, with the longevity industry projected to reach £33 trillion by 2026. Luxury spas, such as Six Senses and CLINIQUE LA PRAIRIE, are reimagining wellness through innovative rituals and precision care. SHA Wellness includes sleep coaching and gut health in room rates. The key is balancing pleasure with recovery, transforming spas from add-ons to sanctuaries and focusing on guest vitality and well-being.

🏨 TRAVHOTECH, led by Mark Fancourt, champions the hospitality industry's unique strength: genuine human connection. Founded over three decades ago, the focus is not on tangible products but on creating memorable experiences through authentic service. As the industry evolves with digital models, Fancourt stresses the importance of maintaining hospitality as a core value. Emphasizing human-centric service, TRAVHOTECH provides consultancy to bridge technology with hospitality, ensuring sustained differentiation and guest loyalty. © COPYRIGHT 2025 TRAVHOTECH

💸 23 of the top 25 U.S. hotel markets have exceeded 2019 RevPAR levels, but costs have risen post-COVID, diminishing income gains. Costs include salaries, construction, taxes, and insurance. Hotels are exploring revenue sources beyond room sales: parking fees, resort fees, off-site catering, and "ghost kitchens" for food delivery. As EV sales hit 7.5% in Q1 2025, hotels offer EV charging. Additional revenue streams include content studios, event hosting, and retail partnerships.

📰 Paris, 29 July 2025 — Influence Society released *Societies Quarterly* for Q3 2025, highlighting hospitality trends. Key features include Lego's Design Campus in Billund and Hermès' immersive installation in New York. This edition emphasizes the fusion of design, storytelling, and sensory experiences, showcasing projects like Ramdane Touhami's Tokyo store and Jacquemus' Monte-Carlo transformation. CEO Sébastien Felix stresses aligning global innovations with industry needs, aimed at enhancing guest experiences. Download from [Influence Society](https://www.influence-society.com/2025-societies-quaterly-3).

📈 For hotel commercial leaders facing 2025, strategic shifts are crucial. Over the next 12 months, success depends on mastering three imperatives: maximizing total guest profitability, transforming data into actionable insights, and aligning cohesive teams around the guest journey. Key strategies include value-based models, data integration, and breaking down organizational silos. As competition intensifies, focusing on guest value, practical AI, and unified teams is essential for thriving amid economic uncertainties.

💻 In 2025, the hotel industry is set to transform with technology trends: mobile-first PMS, digital keys, AI, and sustainability initiatives. These advancements aim to enhance guest services and streamline hotel operations. The article, authored by Vanshikha Dhar and published on Hotelogix, highlights these innovations as crucial for the future. Stay informed and prepare for shifts in how hotels operate and serve guests effectively.

📈 Over 15,000 hoteliers will converge at ExCeL London on September 30th and October 1st, 2025, for the Hotel & Resort Innovation Expo. The event features insights from 300+ exhibitors, including Shangri-La The Shard and Native Places, and offers a detailed exploration of AI, sustainability, and guest experience innovations. Attendees gain access to six additional hospitality shows, a Sustainability Trail, and a new AI Experience, all with a free ticket.

📷 92% of consumers trust user-generated content (UGC) over traditional ads, per a Nielsen study. The Pig Hotels in the UK and Zoku Amsterdam effectively use guest photos to showcase authenticity. Henry Howard Hotel in New Orleans shares guest reviews on Instagram to build trust. Influencers with engaged followings provide genuine recommendations. Encouraging UGC through events and creative setups boosts reach. Responding to guest content fosters loyalty, with 77% of travelers more likely to book hotels that answer reviews, according to Tripadvisor.