Follow Amadeus Delphi in one feed. This hub gathers the latest news and product updates around Delphi, Amadeus’ sales and event management platform for hotels, curated from trusted sources. Track the technology behind group and event business for properties worldwide.
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Amadeus Unveils AI-Powered Interconnected Platform to Transform Hospitality Distribution and Revenue Management
6 July 2026🏨 Amadeus, a key player in travel technology, is transforming its offerings with an AI-powered platform to address the fragmented hospitality sector. The new platform, DAIS, aggregates data across five layers, including demand, operational, and guest profile data. Notable systems like ACRS and iHotelier are now interconnected, allowing hoteliers to manage bookings and availability seamlessly. This transformation aims to enhance personalization and address challenges in guest experience and data management.
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Amadeus and Oracle Enhance Hospitality AI Capabilities at HITEC 2026 for Improved Operations and Guest Experiences
16 June 2026💻 In 2026, at HITEC in San Antonio, Texas, Oracle and Amadeus unveiled AI enhancements to improve hotel operations and guest experiences. Oracle’s OPERA Cloud and Amadeus’ booking tools streamline processes and personalize services. GratifID launched TIPMO, an NFC-powered cashless tipping platform, while Innspire introduced app-free guest journey solutions. IDeaS showcased commercial strategy tools for optimizing hotel profitability beyond traditional revenue streams, reflecting a trend towards AI and automation in hospitality technology.
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HITEC 2026 Highlights: Oracle, Amadeus, GratifID, Innspire, and IDeaS Unveil Advanced AI and Digital Tools
16 June 2026📱 HITEC 2026, San Antonio, Texas: Oracle’s OPERA Cloud adds AI to enhance hotel efficiency, personalizing guest interactions. Amadeus introduces AI-powered booking tools to streamline operations. GratifID launches TIPMO, a cashless NFC tipping platform with real-time analytics. Innspire presents an app-free guest journey tool using SMS and WhatsApp. IDeaS reveals new commercial strategy tools for optimizing hotel revenue. The focus is on AI, automation, and frictionless guest experiences.
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Amadeus Partners with Google to Develop AI-Driven Commerce Solutions for Hospitality, Launches New AI Commerce Platform
16 June 2026💻 Amadeus is advancing AI-driven commerce in hospitality by collaborating with Google and others to create the Universal Commerce Protocol for Lodging. Their new AI commerce solution empowers hotels with AI marketplace integration, enhancing booking experiences and competitive differentiation. Performance Manager – AI Search has shown promising results with 44.7% of AI-driven visitors reaching the booking engine compared to 25.9% from organic searches. The AI Booking Assistant feature is set for release by year-end, improving guest interaction and conversion.
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Amadeus Report Identifies Lead Quality and AI Adoption as Key Drivers for 2026 Hotel Sales Growth
22 May 2026📈 In 2026, Amadeus research surveyed over 315 global hotel and venue sales leaders, revealing key challenges in group and corporate sales. Lead quality was crucial for growth, with 63% citing demand and 60% pointing to third-party channels. Corporate meetings were the top growth opportunity, favored by 70% of leaders. Simplifying RFPs and sales technology focused on ease of use were essential. AI adoption was at 86%, enhancing proposal personalization and market insights.
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Amadeus and Shiji expand partnership to…
16 September 2025💻 Travel tech firms Amadeus and Shiji have partnered in 2025 to create a comprehensive hospitality technology suite for hotels. The collaboration aims to integrate products like Shiji Daylight PMS, Infrasys POS, and Amadeus HotSOS, among others, into a single product. Although both companies will continue to operate independently, the integration addresses challenges like fragmentation and connectivity. Kevin King, CEO of Shiji International, and Francisco Pérez-Lozao Rüter, president of hospitality at Amadeus, highlight the benefits of this cutting-edge solution.
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Amadeus and Shiji partner to offer hotels a complete hospitality technology suite
15 September 2025Agreement streamlines vendor management and aligns support, allowing hoteliers to license mission-critical solutions from a single provider. [September 15, 2025] – Amadeus and Shiji will expand their agreement to promote and facilitate the licensing and referral of each other’s best-in-class solutions, offering hoteliers a more comprehensive end-to-end portfolio. This includes industry-leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS) among others. Through this alliance, Amadeus and Shiji…
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Differentiation Through Data: How Leveraging Key Insights Helps Hotels Stand Out from the Crowd
17 May 2025📈 Hoteliers leverage data for enhanced performance. Around major global events, data aids in optimizing occupancy, revenue, and guest attraction. In Cincinnati, demand fluctuates with events like FIFA Club World Cup. A survey of 6,000 travelers shows a rise from 23% to 33% in social media as a travel inspiration source over five years. 52% of guests cite good service as crucial for return visits. Data-driven strategies enhance revenue, sales, marketing, and operations for improved guest experiences.
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Fragmented by Design: The Operational Blind Spot Costing Hospitality Thousands
1 May 2025🛌 Hospitality operations, seemingly efficient, are plagued by disconnected digital tools costing operators $80 to $100 per unit monthly. The industry requires not tighter integrations but a structured ‘Guest Operations’ model for real-time connectivity between guest services, field teams, and property activities. This reduces reliance on manual oversight and fragmented systems, leading to faster turnovers, fewer guest complaints, and less staff burnout. Operators adopting Guest Operations experience predictable scaling, higher team retention, and consistent guest experiences.
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RobosizeME and APEX Sales Consultants Partner to Streamline Sales and Catering Data Migrations
25 March 2025Industry-Leading Collaboration Simplifies Migration from Legacy Sales & Catering Systems to Modern Cloud Solutions RobosizeME, a leading provider of automation solutions for hotel groups, has partnered with APEX Sales Consultants to offer a seamless data migration service for hotels transitioning from Amadeus Delphi and other legacy sales and catering systems to Opera Cloud Sales and Event Management or Infor Sales and Event Management. This partnership combines RobosizeME’s cutting-edge API-driven technology with APEX Sales Consultants’ extensive expertise in sales, catering, and…
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Amadeus Debuts Delphi Direct
24 July 2024💾 Guestline, integrated with AI, launched self-service features in its GuestStay portal to ease hotel staff workload. The portal allows guests to modify reservations and order extra services. ResDiary, also part of Access Group, is now integrated for seamless restaurant bookings. Trials show corporate travellers prefer the portal for its quick amendment capability. Hotels see an increase in restaurant bookings, with some properties noting 25% of table bookings via GuestStay. Digital registration completion rates are at 31%, and hotels collect…
