Follow Little Hotelier in one place. This hub gathers the latest news and product updates around Little Hotelier, SiteMinder’s all-in-one platform for small properties, curated from trusted sources. Stay on top of tools built for B&Bs, guesthouses and small hotels.
-
What does hotel dynamic pricing software actually do?
14 August 2026Most independent hoteliers (rightly) don’t question whether pricing matters. Two of the most pertinent questions you probably do find yourself asking are what does AI-powered pricing software actually do once it’s switched on and can it be trusted to make good decisions without taking away my control? If you run a lean property, your pricing process may still involve checking competitor pricing, logging into multiple OTA extranets and making manual updates whenever demand changes. This all makes sense. But it…
-
Hotel Representation Companies Provide Strategic Sales and Marketing Support for Independent Luxury Hotels in New Markets
13 August 2026🏨 Since 2007, hotel representation companies act as sales and marketing arms for independent hotels in foreign markets, like Europe or the Caribbean targeting the US market. They offer strategic advice, organizing activities such as weekly sales calls, webinars, and roadshows. Successful partnerships include Golden Rock Inn (since 2011), The Royal Crescent Hotel & Spa (since 2014), and Nobu Hotels. Recognized in FeedSpot’s Top 90 Hospitality Blogs, they are pivotal for hotels lacking local market presence.
-
212 – Independent Hotel Show Series: Staypineapple Hotels Inc.
12 August 2026This post was originally published on this site. With just a little over a month away from the 2026 Independent Hotel Show Miami taking place, special guest and President of Staypineapple Hotels Inc., Dina Belon, joins the Suite Spot to discuss the Stayepineapple brand, the independent hotel industry, and what she is looking forward to from IHS Miami 2026! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your…
-
Karen Stephens Explores Evolving Hotel F&B Concepts with Ami Alexander on Revinate’s Hotel Moment Podcast
12 August 2026🏨 In a recent Hotel Moment podcast, Karen Stephens of Revinate and Ami Alexander of Barrel Aged Management explored the transformation of hotel food and beverage (F&B). They discussed the evolving guest expectations for authentic, locally-inspired dining experiences. Alexander emphasized the significance of brand storytelling in creating memorable hospitality concepts. The conversation highlighted the strategic role of F&B in hotel operations, offering insights into how innovative design and thoughtful concepts can drive guest loyalty and enhance overall guest experiences.
-
Discover Hotel Marketing Trends Reshaping the Future of Hospitality in 2026
10 August 2026This article was written by Revfine. Click here to read the original article Hotel marketing is key in helping you attract bookings and optimize revenue. For the most part, your marketing messages are how customers will become aware of your hotel and also how they will understand your values and unique selling proposition. Of course, to optimize your marketing, you need to be aware of the latest hotel marketing trends for 2026. In this article, you can learn about the…
-
Philadelphia, New York, and Miami Exceed Expectations During 2026 World Cup, While Los Angeles and Seattle Disappoint
10 August 2026🏆 Philadelphia anticipated 450,000-500,000 visitors with an economic impact up to $770 million, seeing hotel revenues rise over 50%. Atlanta’s hotel revenue increased 15%, despite lower bookings. In Kansas City, hotel occupancy rose 8%, with spending growth driven by matches involving Algeria, the Netherlands, and Argentina. Miami benefitted from team base camps. Marriott’s RevPAR rose 5% in Q2 of 2026, while Mexico City saw booking growth above 150% compared to the seasonal norm. Toronto and Vancouver gained international visibility.
-
Ten Years of Today’s Hotelier
9 August 2026A look back at this magazine’s first decade By Cathleen Draper A little over 10 years ago, AAHOA was at an inflection point. The association had grown from a community connected by its shared heritage into something much larger and more ambitious – an industry-leading organization comprised of entrepreneurs, innovators, and industry leaders. AAHOA leadership […] The post Ten Years of Today’s Hotelier appeared first on Today’s Hotelier.
-
Hotel Marketing Projects Highlight Need for Generalist “Department-Translators” to Bridge Specialist Knowledge Gaps
7 August 2026🏨 Who? Hotel marketers and digital project managers. When? Present day. Where? Hotel industry. What? Need for interdisciplinary skills in project management. How? Projects involve coordination across multiple areas, such as design, analytics, advertising, and technical integrations. Why? To address issues like #PeopleSilos, where stakeholders are highly specialized but lack a holistic understanding. Numbers: Project teams often involve a dozen stakeholders; critical accounts may be tied to emails of former employees, posing risks.
-
Lindsey Ueberroth of Preferred Travel Group Highlights Success of Independent Hotels in Post-“Beigification” Era
6 August 2026📰 In a Hotel Moment podcast episode, Karen Stephens and Lindsey Ueberroth discuss the decline of hotel brand uniformity in favor of unique, independent hotels. Preferred Hotels and Resorts, under Ueberroth’s leadership, includes over 625 hotels across 80 countries. Key trends include a focus on personalized guest experiences, heritage travel, and the role of AI in hospitality. Their Luxury Travel Report highlights the increasing importance of loyalty programs and travel advisors.
-
AI in Hospitality: Prioritizing Human Judgment and Small Actions Over Major Tech Investments for Memorable Guest Experiences
6 August 2026📷 In New Orleans, one hotel stay highlighted gaps between meeting expectations and creating memorable guest experiences. Small actions could transform good stays into unforgettable ones. Analyzing 1,510 guest messages revealed most inquiries about availability and booking occurred at night, suggesting late support needs. The future of hotels isn’t about adopting the most AI but using it to enhance human judgment and experiences. Hotels should focus on clear identity and meaningful engagement, leveraging AI to amplify existing strengths.
-
Gravity Haus Achieves Higher Profitability Through Membership Model, Surpassing Lodging Margins Across 13 North American Locations
5 August 2026🏨 Jim Deters, founder and CEO of Gravity Haus, enhanced hotel profitability through a high-margin membership model across 13 properties in the US and Canada since 2019. Approximately 700 local members at the Vail location pay monthly, stabilizing revenue year-round. Technology integrates custom software with Mews for seamless operations. Focus on recruiting community members ensures authentic guest experiences, boosting reviews and visibility. Emphasizing local partnerships over copying models enhances unique guest offerings.
-
Kim Wootteon of Kampgrounds of America Discusses AI and Technology’s Role in Outdoor Hospitality at TMG Trailblazers.
5 August 2026🏕️ Kampgrounds of America (KOA), founded in 1962 in Billings, Montana, leads the outdoor hospitality sector with over 500 locations in the US and Canada. In 2022, KOA launched a commercial strategy team focusing on AI and tech to enhance guest experiences. In 2025, adult camping participation, especially among boomers, reached an eight-year high, with 25% of new campers being boomers. Wi-Fi is essential for 47% of campers, illustrating the balance between nature and technology.
-
Hotels should allocate 4-8% of total revenue to marketing, excluding payroll and franchise fees, for effective demand generation.
1 August 2026💵 Hotels should allocate 4-8% of total revenue to marketing, excluding payroll and franchise fees. Established hotels in stable markets spend less, while competitive urban properties spend more. Marketing budgets should allocate 50-60% to paid channels, 25-35% to owned channels, and 10-15% to earned channels. Effective budget justification includes identifying revenue gaps and using data-driven strategies to optimize return on ad spend (ROAS) and conversion rates. Optimal marketing can reduce reliance on costly OTA commissions.
-
TikTok GO Launches in the US, Allows In-App Hotel Bookings via Partner OTAs, Leveraging Creator Content
31 July 2026📅 TikTok GO, launched in the U.S. on May 12, 2026, allows hotel bookings via TikTok, using partners like Booking.com and Expedia. It converts travel inspiration into bookings, but relies on OTAs for transactions. Over 200 million U.S. users make it a potent discovery tool. In Japan, TikTok GO bookings rose 270% in six months, showcasing its growth potential. Creators play a key role in linking content to bookings, influencing hotel marketing strategies.
-
American Airports Enhance Efficiency with New 3D Luggage Scanners and Improved Tray Systems
31 July 2026📰 Americans are still discussing the World Cup, a rare continuation post-event. Airports in the US are upgrading to 3D luggage scanners. Misinformation affects global perceptions, with Europeans misjudging the US and vice versa. In the early 2000s, American media portrayed France negatively over the Iraq War disagreement. Attention-driven media distorts facts, impacting travel perceptions. The travel industry must focus on genuine storytelling to counteract media sensationalism. Coca-Cola spends $4-5 billion annually on branding, highlighting the power of consistent global…
-
Luxury Hospitality Shifts Focus from Exclusivity to Human-Centered Experiences, Says Aethos CEO Lily Wecker
30 July 2026📰 In a recent Hotel Moment podcast episode, Dylan Cole from Revinate and Lily Wecker of Aethos discussed evolving luxury trends in hospitality. Aethos recently opened a restaurant in London and targets experiential luxury, attracting mainly Gen Z and Millennials, with over half of their guests under 40. Their approach favors high emotional density over exclusivity, promoting connection and mindfulness. Aethos’ Milan property exemplifies this by encouraging guest interaction. The ultimate goal for Aethos is fostering a sense of belonging.
-
Study Reveals AI Rankings for Boutique Hotels Change Frequently, but Core Visibility Remains Stable Across Platforms
28 July 2026🏨 Hotel search results on AI platforms vary significantly. In a month-long study, AI responses were analyzed across 5 platforms, covering 100 destinations with 28,600 answers. Results showed a 60.2% consistency in top hotel mentions, with 40% variability in top slots within an hour. However, 88% of visibility concentrated on a stable pool of 9,300 hotels. The study reveals the importance of consistent presence over chasing top rankings, highlighting the complexity of AI visibility in hotel marketing.
-
Bridgeton Introduces Center of Excellence to Integrate Brand, Operations, and Strategy Across Expanding Hotel Portfolio
28 July 2026🏨 Bridgeton Hospitality, based in New York City, operates boutique lifestyle hotels and franchise properties, including Walker Hotel Tribeca, Walker Hotel Greenwich Village, and Dawn Ranch in Guerneville. The Center of Excellence, led by Darshana Jariwala, integrates brand, marketing, and operations strategies, inspired by her experience at PepsiCo and P&G. Dawn Ranch received Green Key certification, appealing to 56% of eco-conscious travelers in California. Marram in Montauk promotes community culture, while AI adoption is measured, prioritizing guest experiences.
-
Conduit Uses AI to Simplify Late Check-Out Process, Improving Guest Communication and Operational Efficiency in Hospitality
27 July 2026💻 Cole Rubin, co-founder and CEO of Conduit, highlights the $40-$50 problem with late check-outs in the hospitality sector. Despite room availability, many properties can’t offer this service due to disconnected operational systems. Rubin’s AI platform, Conduit, automates processes like reservation checks, payment, and housekeeping updates. Initially focused on guest communication infrastructure, Conduit unifies channels and data, enabling AI to efficiently manage tasks, improving upon human responses. Rubin emphasizes fixing AI errors at their source, suggesting hoteliers use AI to…
-
Brussels Fines Google €890 Million for Prioritizing Own Travel Services, Altering EU Hotel Distribution Dynamics
27 July 2026💸 Brussels fined Google €890 million, with €460 million for prioritizing its services in search results over competitors. Google has 60 days to comply or face ongoing fines. In May 2024, Brussels applied similar rules to Booking, removing the rate parity clause. Hotels can now charge less on their websites, and platforms must share data freely. On July 16, Google was ordered to provide equal access to Android features by 2027, increasing competition among AI assistants.
-
Harpreet Singh Revitalizes Kings Court Hotel with Operational Upgrades and a New Vision, Achieves 100% Staff Retention
27 July 2026🏨 Harpreet Singh revitalized Kings Court Hotel in Alcester, transforming it operationally and culturally since its acquisition a year ago. With upgrades like electronic locks, better Wi-Fi, and new lighting, functionality improved. Singh focused on creating a local destination, emphasizing community engagement with features like The Twisted Boot pub. Despite initial staff turnover, a new team achieved a 100% retention rate under Singh’s vision of hospitality as service first. His long-term plan involves expanding his hotel portfolio in five years.
-
Google Fined €890 Million by Brussels for Favoring Its Own Services, Must Comply Within 60 Days
27 July 2026💸 Brussels fined Google €890 million on July 27, 2026, with €460 million for prioritizing its products in search. By December 2024, Booking removed its rate parity clause across Europe. Google faces similar scrutiny. From January 2027, Google must provide rival search engines and AI chatbots with data on search activity and hotel rankings. Hotel owners can now price competitively on their sites and request data from Booking due to these regulations, but ranking positions remain monetized.
-
Why Hotel Marketing Needs More Leonardo da Vincis
25 July 2026For decades, we’ve rewarded hyper-specialization: knowing more and more about less and less. Become an SEO expert. A Social Media Manager. Find your niche and let everyone else deal with the rest. And yet, every time I start a new project, I find myself wishing I had a couple of “Leonardo da Vincis” on the team. A bit of context. Right now, I’m working on two completely different projects. The first is the launch of a new website for a…
-
Hotel Industry Urged to Review Security Policies After Travelodge Incident Highlights Risks of Convenience Over Safety
23 July 2026🚨 Travelodge case highlights security risks when a man received a key card and room number, leading to a sexual assault. At a Stratford-upon-Avon roundtable, hoteliers discussed security improvements. Emphasis was placed on empowering staff to use judgment over relying solely on processes. Suggestions include avoiding verbalizing room numbers and requiring ID for key issuance. While technology aids efficiency, security might require reintroducing some friction into guest experiences to ensure safety.
-
Anneleise McEvoy Discusses Social Media Strategy and Influencer Engagement for Remington Hospitality on Podcast Episode
22 July 2026📰 Anneleise McEvoy, Social Media Manager at Remington Hospitality, discusses her journey since graduating in 2020 and how she combines her passion for social media and travel in her role. She emphasizes the importance of experiencing properties firsthand before marketing them, ensuring strategies are tailored to unique hotel personalities. McEvoy highlights the evolution of influencer marketing, advocating for partnerships based on engagement rather than follower count. She also discusses balancing professional content with user-generated content for authentic storytelling in social…
























