Miami, FL, October 08 2025 — Boom, the world’s first AI-powered property management system (AiPMS), today announced a $12.7 million funding round led by Avenue Growth Partners, supporting expansion and new hiring as the company advances the development of next-generation agentic AI for the short-term rental (STR) and hospitality sectors.
The round also included participation from hospitality, real estate, and tech leaders including Ian Carter, the former CEO of Hilton International, Scott Srebnick, the CEO of Goldman Properties, and Gary Fatakov, Co-Founder of Siemplify, which was acquired by Google in 2022. These investors had previously supported Boom as private backers.
The new capital will enable Boom to expand into additional international markets, accelerate recruitment across engineering, data science, and customer success, as well as strengthen its go-to-market presence. The raise will also accelerate innovation already underway and ensure Boom remains a trailblazing, long-term partner for property managers — giving them confidence that the platform will continue to innovate for years to come.
Boom’s AiPMS already places AI at the core of hospitality operations, moving routine workflows towards full autonomy by automating guest communications, operational task management, maintenance, review management, and financial processes.
The platform has delivered measurable results for property managers and operators worldwide — boosting conversion rates, increasing revenues, and freeing teams to focus on growth and owner relationships. In fact, clients report that on average 80% of guest messages and inquiries are now handled by Boom’s AI, significantly reducing manual workload while improving response times.
It also provides operators with full transparency into business performance, with comprehensive reporting and business intelligence available instantly. By addressing the biggest pain points for managers reliant on legacy systems — from poor reporting to the burden of juggling multiple disconnected tools — Boom ensures decision-making is faster, clearer, and more data-driven.
Today, Boom powers hospitality businesses in 20 countries across five continents, reflecting strong global demand for its AI-native approach. With an NPS of 86 — more than double the SaaS industry average of 36, according to CustomerGauge — Boom underlines exceptional customer satisfaction and operator trust.
The latest investment comes amid a period of rapid transformation within the industry, as AI adoption explodes across the STR and broader hospitality sectors. Tools once seen as experimental — such as chat assistants, pricing engines, and smart home integrations — are now becoming standard in day-to-day operations.
As adoption broadens, attention is turning to agentic AI — systems capable of operating with greater autonomy and adaptability. According to McKinsey & Skift’s recent report Remapping Travel with Agentic AI, industry leaders are beginning to experiment with agents that can act on decisions rather than just support them, but scaling those capabilities will demand new strategies around governance, training, and infrastructure.
Shahar Goldboim, CEO and Founder of Boom, said: “Our mission is to take the heavy lifting out of property management so operators can deliver better guest experiences and build stronger businesses.
“With an NPS of 86, our customers’ trust speaks louder than anything — and this funding allows us to keep earning that trust while supporting it with scale.
“Our agentic AI modules are already driving results today, and this raise will help us scale that impact — improving guest satisfaction, increasing profitability for managers, and giving them a better work-life balance.”
Brian Goldsmith , Co-Founder and Partner at Avenue Growth Partners, added: “Boom is creating a genuinely new category with its AI-first approach to hospitality operations. The team has already proven their platform can deliver immediate value, and their vision for agentic AI takes that potential even further.
“With operations already spanning 20 countries across five continents, Boom has demonstrated both global demand and the scalability of its platform.
“We are excited to support Shahar and the Boom team as they continue to lead this transformation and define a new category in property management.”
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Notes to editors
References:
[1] CustomerGauge.com: 38 SaaS NPS Benchmarks & Top SaaS eNPS scores
Media contact:
Stewart Paterson
(+44) 7387 314 249
About Boom
Boom is a pioneering technology firm offering the world’s first AI-powered Property Management System (AiPMS) to revolutionize the short-term rental industry by maximizing efficiency and profitability. Designed by property managers who understand the complex challenges of running a successful short term rental business, Boom’s AiPMS offers a cutting-edge, AI copilot that acts as a virtual workforce and takes the day-to-day operations out of the way so that property managers can focus on growing and optimizing strategically. For more information, visit www.boomnow.com.
About Avenue Growth Partners
Avenue Growth Partners provides growth capital to B2B technology entrepreneurs building vertical-market winners. Headquartered in Washington, DC, and backed by leading pensions, foundations, families & fund of funds, select Avenue investments include PortPro, BizzyCar, Minga and Hive. For more information, please visit www.avenuegp.com.
