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The real security breach isn’t in the firewall — it’s at the front desk

  • 10minhotel
  • 1 November 2025
  • 1 minute read
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Monday night, 9:32 PM. An email lands in my inbox.
Sender: “WB-827 Assistant Исаев” (that alone should’ve been a clue).
Subject: We need your response within 24 hours – Laura Thomas.

Inside, the usual well-rehearsed play: Booking.com-style layout, the “guest’s” name, a believable reservation ID, flawless wording — and of course, the ultimatum.

“If we don’t receive your response within 24 hours, we’ll reimburse the guest and charge you.”

The cherry on top? The domain name: @NIGSD.gov.eg.
Laura Thomas, apparently, now books her hotel stays through the Egyptian Ministry of Local Development.

SIMONE PUORTO

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