Track Canary Technologies in one feed. This hub aggregates the latest news, funding and launches around Canary’s guest management platform – digital check-in, upsells and AI agents – as covered by trusted sources. Follow one of hotel tech’s fastest-growing guest-experience names.
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Canary Technologies and Ulyses PMS by Septeo Announce Partnership to Expand AI-Powered Hospitality Across Spain
30 June 2026SAN FRANCISCO, CA — Canary Technologies, the global leader in hotel guest engagement technology, today announced a partnership with Ulyses PMS by Septeo, a leading cloud-based Property Management System (PMS) provider in Spain. Hotels using Ulyses PMS by Septeo can now seamlessly connect Canary’s AI powered hospitality solutions with their PMS to streamline operations, automate repetitive workflows and elevate the guest experience across every stage of the guest journey. The partnership further expands Canary’s presence in Spain’s growing hospitality market,…
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Canary Technologies and Ulyses Cloud by Septeo Partner to Bring Hospitality-Specific AI to Properties Across Spain
30 June 2026SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in AI-powered guest management technology, today announced a partnership with Ulyses PMS by Septeo, a leading cloud-based Property Management System (PMS) provider in Spain. Hotels using Ulyses PMS by Septeo can now seamlessly connect Canary’s hospitality AI solutions with their PMS to streamline operations, automate repetitive workflows and elevate the guest experience. The partnership further expands Canary’s presence in Spain’s growing hospitality market, where hotels are increasingly investing in automation…
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AI Hospitality Alliance Names Founding Partners
29 June 2026This article was written by Lodging Magazine. Click here to read the original article SAN DIEGO, California—The AI Hospitality Alliance (AIHA) announced its inaugural group of founding partners, bringing together
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AI Hospitality Alliance Announces Founding Partners to Advance Responsible AI in Global Hospitality Industry
29 June 2026💻 AI Hospitality Alliance (AIHA) announces its Founding Partners to advance AI in hospitality. Partners include Apaleo, Canary Technologies, Cendyn, Cloudbeds, and others, covering platforms, management systems, and education. The initiative promotes responsible AI through education, standards, and collaboration. AIHA’s 12-month roadmap includes governance and technical guidelines. Founding Partners like Canary Technologies serve 20,000+ hotels in 120+ countries, while Cendyn supports 32,000 customers in 150 countries, generating over $20 billion in hotel revenue.
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Canary Technologies Launches AI-Powered Agentic Sales Coordinator to Enhance Hotel Sales for Over 20,000 Properties Globally
16 June 2026💻 Canary Technologies, headquartered in San Francisco, has launched the Agentic Sales Coordinator, an AI tool for hotel sales, improving lead handling and revenue in the groups and events market. The tool automates tasks to enhance response speed and relationship-building. It serves over 20,000 hotels across 100+ countries, including Marriott and IHG. Official presentation is in San Antonio this week, aiming to close more deals by increasing lead quality and opportunities.
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HITEC 2026 Highlights AI Infrastructure Tools and Industry Focus on Hotel Visibility Challenges
15 June 2026📈 HITEC 2026 in San Antonio highlights AI infrastructure tools’ growth and their focus on hotel visibility issues identified by a Lighthouse study. Michael Levie of citizenM emphasizes the automation problem in hospitality, where humans behave like robots, affecting guest experiences. EHL forecasts the wellness economy to reach $6.8 trillion in 2024, growing to $9.8 trillion by 2029. Four Seasons’ AMAALA resort in Saudi Arabia highlights wellness as a key value, while Canary Technologies introduces an autonomous group sales coordinator.
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Canary Technologies Launches Agentic Sales Coordinator to Enhance Hotel Sales Efficiency and Increase Group Event Revenue
15 June 2026📈 Canary Technologies launches the Agentic Sales Coordinator, an AI-driven solution for hotel sales and event management. This new tool streamlines workflows and enhances sales pipelines by automatically managing inquiries, leading to more closed deals. Canary will present this innovation at HSMAI and HITEC 2026 from June 15–18 in San Antonio, Texas. The technology addresses time constraints and quality issues in hotel sales, offering improved lead handling and opportunity evaluation.
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Canary Technologies Launches AI-Driven Agentic Sales Coordinator to Streamline Hotel Sales and Event Management Workflows
15 June 2026🏨 SAN FRANCISCO, California—Canary Technologies launched the Agentic Sales Coordinator, an AI-powered solution for managing hotel sales and events. It addresses issues like unvetted opportunities and time-consuming tasks, helping sales teams capture more revenue. Harman Singh Narula, CEO of Canary Technologies, highlighted its role in improving lead quality and deal closures. The solution is part of Canary’s existing AI suite, which includes AI Voice, AI Contracts, and AI Webchat.
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HEI Hotels & Resorts Adopts Canary Technologies’ Dynamic Upsells to Boost Revenue Across 100+ U.S. Properties
8 June 2026💸 HEI Hotels & Resorts, managing over 100 U.S. properties, has adopted Canary Technologies’ Dynamic Upsells to boost revenue and guest satisfaction. This tech enables upsell offers from pre-arrival to departure, enhancing guest personalization without complicating operations. Jeremy See, Chief Commercial Officer at HEI, and DJ Singh, Canary’s VP of Global Sales, emphasize its efficiency. By automating add-ons, HEI aims to drive ancillary revenue and improve guest experiences.
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HotelTechReport Surpasses 80,000 Verified Product Reviews, Enhancing Hotel Software Buying Decisions with Peer Feedback
21 May 2026📈 HotelTechReport has surpassed 80,000 verified reviews, currently hosting 81,972 authentic evaluations. In two years, reviews increased from 50,000, highlighting the importance of peer feedback in hotel technology decisions. This platform aids hoteliers by offering personalized recommendations based on property size, region, and feature needs. Each review is verified, ensuring authenticity and reducing bias, making HotelTechReport a crucial tool for informed software selection in the hotel industry.
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McKinsey Survey Reveals Experiential Factors as Key Drivers of Hotel Guest Loyalty Over Digital Convenience
20 May 2026🏩 McKinsey surveyed 3,200 travel loyalty members, revealing that experiential factors are among the top five loyalty drivers. The 2026 Hotel Industry Report highlights travelers’ desire for “control without choreography,” preferring mobile check-in and digital room keys. Though 70% of American travelers skip the front desk, they value staff’s presence. Positive interactions drive reviews and repeat visits. Hotel managers should foster reliable staffing and lead by example to enhance guest experiences and maintain competitiveness.
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Independent 100-Room Hotels Must Adopt Six Specialist Layers for Competitive Commerce Architecture in 2026
12 May 2026🏨 On May 12, 2026, the article outlines the essential architecture for a 100-room independent hotel to thrive in the agentic commerce era. It highlights six specialist layers: a PMS as a commerce hub, channel managers, revenue management systems, guest CRM, integrated payments, and AI-search readable booking engines. Noteworthy companies include Apaleo, Stayntouch, Lighthouse, SiteMinder, FLYR Hospitality, and RoomPriceGenie. The emphasis is on real-time integrations and avoiding bundled suites, ensuring hotels can adapt swiftly to technological advancements.
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Canary Technologies Wins Guest Engagement Solution of the Year at TravelTech Breakthrough Awards for Second Year
8 May 2026💻 Canary Technologies has been named Guest Engagement Solution of the Year by the TravelTech Breakthrough Awards for the second consecutive year. Over 20,000 hotels in 100+ countries use Canary’s AI-powered guest management technology to enhance guest experiences and streamline operations. The platform supports over 100 languages and automates check-in, checkout, and in-stay services. This recognition underscores Canary’s role in transforming hotel operations and personalizing guest engagements amid rising expectations and labor challenges.
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Airbnb and Wyndham Pursue Divergent AI Strategies to Capture Future Traveler Searches by 2028
5 May 2026💻 Airbnb refused Google Hotel Finder to avoid commoditization, hiring ex-Meta CTO Ahmad Al-Dahle in January to focus on specialization through AI. They spent $200 million on GamePlanner.AI in 2025. Wyndham Hotels, with 8,300 locations, uses 250 AI agents in 7% of hotels, partnering with major vendors like OpenAI and Google to integrate AI across operations. Wyndham’s strategy aims to be present where travelers are, contrasting with Airbnb’s app-focused approach. Both aim to dominate the travel search landscape by 2028.
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Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share
13 April 2026LONDON, 13 April 2026 — Hospitality technology startups raised more than $1 billion across 40 companies between April 2025 and March 2026, with property management systems (PMS) and AI-led platforms attracting the largest share
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Omni Hotels & Resorts Begins Development on 143-Room Omni Midland Hotel, Its Twelfth Property in Texas
31 March 2026🏨 Omni Hotels & Resorts began development on the Omni Midland Hotel in Dallas, Texas, marking its 12th Texas location. The project features 16,000 sq. ft. of meeting space, a 5,640 sq. ft. ballroom, and 143 guestrooms. There will be three dining options, a rooftop pool, full-service spa, and an 800-space parking garage. Designed by HKS Architects, the hotel reflects Midland’s heritage and is located near the George H.W. Bush Convention Center.
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Mews Raises $300M at $2.5B Valuation as Hotel Tech Companies Vie for AI Leadership Amid Regulatory Changes
27 March 2026💸 Mews raised $300M at a $2.5B valuation for AI in hotel tech, while Lighthouse secured $370M for analytics. Canary Technologies launched an AI platform for over 20,000 properties. Apaleo created a server converting 237 PMS endpoints into tools. Despite 82% of hotel IT leaders planning AI expansion, only 6% of chains have a strategy. Regulatory challenges loom with the EU AI Act taking effect in August 2026, impacting AI use and data practices in the industry.
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Canary Technologies Report Reveals 85% of Hotels to Allocate Over 5% of IT Budget to AI in 2026
20 March 2026💻 SAN FRANCISCO, California—In early 2026, Canary Technologies conducted a global survey of over 400 hotel IT decision-makers, revealing that 71% see AI as significantly transformative. Notably, 85% plan to allocate at least 5% of their IT budgets to AI tools. The study shows 82% anticipate increased AI use in the next year, with benefits like saving staff time, boosting guest satisfaction, and increasing revenue. This shift from exploration to execution is reshaping the hospitality industry.
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Canary Technologies Report Reveals 85% of Hotels Plan to Allocate 5% of IT Budget to AI Tools in 2026
20 March 2026💻 In early 2026, Canary Technologies surveyed over 400 hotel technology decision-makers globally. 71% find AI’s impact significant, with 82% anticipating increased use within a year. 85% plan to allocate at least 5% of their IT budget to AI. 51% have deployed AI solutions, enhancing guest interaction and satisfaction. IT budgets prioritize guest experience (52%) and operational efficiency (52%). Asia-Pacific leads in adoption with 62%, while luxury hotels show broad use. Barriers include data security (43%) and integration (40%).
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Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
13 March 2026Canary’s platform serves over 20,000 hotels worldwide and was selected based on verified reviews from 25,000+ hotel operators.
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Canary Technologies Launches F&B Mobile Ordering, Boosting Hotel Revenue by 30% with Direct Guest Orders
13 March 2026📱 In March 2026, Canary Technologies in San Francisco launched F&B Mobile Ordering to enhance hotel food and beverage operations. This tool allows guests to order from their devices, boosting F&B revenue by 30% through larger checks and higher order volumes. Integrated with major Property Management and Point of Sale systems, the solution simplifies ordering and has been in beta testing for six months, addressing inefficiencies and catering to the rise of food delivery app competition.
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Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
12 March 2026Hotels using the platform see 30% more F&B revenue through larger check sizes and higher order volume compared to traditional ordering.
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Canary Technologies Launches First-of-Its-Kind Hospitality AI Agent Studio
4 March 2026The platform allows hotels to configure AI agents for front desk, concierge, and reservations functions without coding expertise.
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Canary Technologies Launches Hospitality AI Agent Studio for Customizable Hotel Operations Automation
3 March 2026💻 Canary Technologies, unveiled the Hospitality AI Agent Studio in San Francisco, enabling hoteliers to craft AI agents for operations. Utilized globally, the platform provides pre-built and customizable templates for tasks like reservations and marketing. Co-founder SJ Sawhney highlights AI’s transformative role in the hotel industry. The studio supports on-property and above-property use cases, offering hoteliers enhanced control and configuration flexibility to align with brand standards and operational procedures.
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Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum
25 February 2026Thoman joins from Salesforce where he led the travel and hospitality vertical, bringing experience with major hotel brands including Marriott, IHG, and Hyatt.
