Posts by author

10minhotel.com

1116 posts
10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

Stayntouch Partners with Namastay to Enhance Direct Booking Integration for Hotels, Reducing OTA Dependence

💻 August 26, Bethesda, MD: Stayntouch partners with Namastay to integrate booking engine technology, enhancing hotel direct booking efficiency and reducing OTA dependency. This partnership aims at offering a seamless guest experience and efficient data flow between systems. The integration, live at Zoku's properties in Amsterdam, Copenhagen, Paris, and Vienna, supports digital wallets, BNPL options, and major credit cards. Namastay serves 300 hotels across 42 countries, complying with PCI DSS and GDPR standards.
View Post
Share

AI Automation in Hotel RFP Responses Could Lead to Price-Driven Competition and Homogenized Proposals, Warns KTN Expert

💻 August 26, HITEC and HSMAI events focused on AI in hospitality, emphasizing automated RFP responses. AI can instantly handle inquiries, compared to delayed human interactions. A typical scenario involves a SMERF group inquiry received at 5 p.m. on Friday, with AI responding immediately. This automation prompts concerns about uniformity and price-based decisions. Hotel leaders are advised to creatively integrate AI while maintaining human involvement, using personalized video messages, direct outreach, and personalized AI-enhanced responses to differentiate offerings.
View Post
Share

InterContinental Partners with Timeshifter to Provide Complimentary Jet Lag Mitigation Plans at 242 Hotels Worldwide

🛫 August 26, InterContinental extends its partnership with Timeshifter, offering guests at 242 hotels in nearly 70 countries free access to personalized jet lag plans. The Timeshifter app uses circadian science to customize strategies for overcoming jet lag. Every guest receives a complimentary plan, accessed via QR codes. InterContinental also offers nutritionally rich dishes to combat travel fatigue. Founded in 1946, InterContinental operates over 220 hotels worldwide with more than 73,350 rooms.
View Post
Share

FHS Living to Explore Global Trends in Branded Residences and Investment Opportunities in UAE and Saudi Arabia on October 1.

📅 On October 1, FHS Living in the UAE focuses on branded residences, covering various living asset classes. Driving factors include a desire for quality living and investment opportunities, especially in Saudi Arabia and the UAE, due to national development strategies and investor-friendly policies. Experts like Susanna Mander and Mohamad Haj Hassan highlight branded residences' appeal for blending lifestyle and investment benefits. Demand is rising in Dubai and Saudi gigaprojects, with brands like Melià and Wyndham offering global expertise.
View Post
Share

Pemako Hotel Group Launches Bhutan's First Luxury Tented Villas Designed by Bill Bensley in Punakha

🏨 In August 2026, the Bill Bensley-designed Pemako Punakha opened in Punakha, Bhutan, offering 21 luxury tented villas on 60 acres along the Mo Chhu River. Rates start at $1,800 per night. The hotel, part of Pemako Hotels, Bhutan's first locally owned luxury group, is owned by Wangchuk Dorji. With 99% local staff, it emphasizes cultural experiences like prayer ceremonies, traditional music, and sports, integrating Bhutanese heritage and local sustainability practices.
View Post
Share

Highline Hospitality Partners Acquires AC and Element Hotels in San Antonio, Expanding Portfolio to 21 Properties

🏨 Highline Hospitality Partners (HHP) acquired the dual-branded AC Hotel and Element San Antonio Riverwalk in San Antonio, Texas. The properties, located at 111 Soledad St., feature 343 guestrooms and underwent redevelopment from 2019 to 2022. With this acquisition, HHP's portfolio grows to 21 hotels, totaling over 5,500 rooms and ~$1.7 billion in assets. The hotel includes 4,000 SF of meeting space and the #1 TripAdvisor-ranked restaurant, 1Watson. HHP partners with Avion Hospitality for management.
View Post
Share

Jagruti Panwala to Receive Peggy Berg Castell Award at 2026 Lodging Conference for Advancing Women in Hospitality

🏨 Jagruti Panwala, President and CEO of Wealth Protection Strategies, will receive the Peggy Berg Castell Award on October 7, 2026, at The Lodging Conference in Phoenix, Arizona. An AHLA Executive Committee member, she is recognized for elevating women in hospitality. Panwala, a past Chairwoman of AAHOA, was also the youngest inductee into Signator's Hall of Fame in 2014. The AHLA Foundation, supporting industry growth, is part of the AHLA, representing over 30,000 members.
View Post
Share

Canadian Hotel Industry Sees 4% RevPAR Growth in 2025, Boosted by Domestic and International Travel Demand

📈 Canadian hotel industry showed resilience with a 4.0% RevPAR growth in 2025 and a 6.5% increase in year-to-date performance as of June. This growth is attributed to strong domestic travel, Canada's appeal as a travel destination for China, increased international demand, and a favorable exchange rate attracting U.S. travelers. The quarterly Canadian Lodging Outlook report by HVS and CoStar covers occupancy, ADR, and RevPAR across six major markets.
View Post
Share

Success in Branded Residences Depends on Market Understanding Beyond Brand Affiliation, Says HVS Expert Katy Black

🏠 Branded residences, a fast-growing hospitality real estate segment, thrive on strategic, data-driven decisions beyond brand affiliation. Successful projects consider market fundamentals and buyer profiles, not just brand premiums. This sector's viability depends on independent analyses of market demand, competitive positioning, and pricing. Developers must remain adaptable to market changes, ensuring alignment between product, pricing, and buyer needs. HVS, a leading consulting firm, offers comprehensive advisory services, supporting stakeholders in navigating this complex landscape. Contact Katy Black at 970-305-2229 for insights.
View Post
Share
View Post
  • 4 min

Booking.com Limits Property Access to Guest Data to 30 Days Post-Stay; Expedia Allows Own Retention Policy

📑 Booking.com's General Delivery Terms dictate that guest data is available for 30 days post-stay, limiting hotels' use for marketing purposes. Clause 2.2.4 allows data for booking purposes only, while 2.9.3 prohibits unsolicited communications. Expedia's policy, updated March 3, 2025, leaves data retention to hotel policy but restricts marketing use. Hotels should capture guest emails purposefully during their stay for personalized follow-ups, as channel-provided data expires and isn't for marketing.
View Post
Share