Posts by author

10minhotel.com

868 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

0 min

Stonebridge Selects Otelier's Data Platform for Standardized Operations Across 160 Hotels to Enhance Efficiency and Insights

📈 Otelier, a hospitality data platform, has been chosen by Stonebridge, a Denver-based hotel operator with 160 hotels across 20 states, to deploy its integrated platform. Announced on April 15, 2026, Otelier will replace legacy systems with modern solutions like TruePlan, IntelliSight, Rec, and DigiAudit to enhance data accuracy, reduce manual processes, and support automation and AI insights. This initiative aims to boost operational efficiency and guest experiences across Stonebridge's 24,000 guestrooms.

0 min

Xn Global Systems and Elavon Launch Mobile POS Device, xnPOS MPay, for Enhanced Hotel Service Efficiency

💳 Xn Global Systems and Elavon launched xnPOS MPay in Sunrise, Florida, utilizing Castles Technology hardware. The 6.5” device is compact (3” x 8” x 2”, 18 oz) and offers Chip & PIN, magnetic stripe, and contactless payments. After successful pilots in US hotels, it’s now available for full launch. This mobile solution boosts staff efficiency, enhances guest experience, and integrates into the xnPOS platform. Elavon, owned by U.S. Bancorp, serves over 1.3 million customers globally.

0 min

Stayntouch Expands Partnership with Storey Hotel Management, Supporting 6 Properties and Over 500 Rooms with Cloud PMS

🏨 Bethesda, MD — Storey Hotel Management Group expands its partnership with Stayntouch, integrating its cloud-based PMS across 6 properties, totaling over 500 rooms, including The Fairlane Hotel and The Walton Residence. 📈 Stayntouch’s platform enhances scalability, onboarding, and integration, supporting Storey’s growth and operational efficiency. Vice President Jonathan Holcomb emphasizes strategic growth and unique guest experiences, while Stayntouch provides continuous enablement and AI-powered guest messaging.

0 min

Amadeus Research Finds Hotels Could Earn Additional $1 Million Annually by Retailing Key Travel Attributes

📈 In 2026, hoteliers could earn an extra $1 million annually by retailing top six attributes without adding rooms. Amadeus reveals 41% of 6,000 travelers want trips that refresh their minds, and 74% desire personalization. Attributes like early check-in and enhanced air quality attract premiums. AI spending by hoteliers averages $320,000 globally, rising to $400,000 in the U.S.; it's crucial for revenue intelligence and automation. In 2026, AI search impacts 69% of traveler decisions, highlighting digital strategy importance.

0 min

Hotel Distribution Shifts from Direct Channels to Complex Ecosystem, Challenging Traditional Loyalty and Relationship Models

📆 Distribution in hospitality has evolved from stable partnerships to a dynamic, multi-platform ecosystem. Guests now explore options like swiping on Tinder, comparing and switching based on rates and reviews. OTAs facilitate quick, commitment-free bookings, resulting in constant acquisition costs for hotels, with no long-term relationship built. Loyalty has shifted from long-term connections to opportunistic choices driven by competitive offerings. Control over guest journeys is diminished, as distribution now resembles a dating pool where the best option wins.

0 min

RateGain Launches FIFA World Cup 2026 Market Pulse Dashboard to Track Travel Trends Across 16 Host Cities

📈 In the lead-up to the FIFA World Cup 2026, RateGain launched a Market Pulse Dashboard revealing booking trends. From June 9–July 18, U.S. cities like Dallas (+42%) and Monterrey, Mexico (+67%), saw notable flight booking increases. The UK leads international bookings to U.S. cities at 19.5%, followed by Canada at 18.4%. South Korea, Japan, and Argentina also show significant interest. The dashboard offers real-time data, enabling travel brands to effectively capture demand.

0 min

São Paulo Hotel Industry Achieves Record March ADR and RevPAR Due to Design Week and Major Events

🏨 São Paulo's hotel industry hit record highs in March 2026, driven by Design Week, which ran from March 5-15. Occupancy reached 67.8%, up 13%, while ADR was BRL871.48, a 7.4% increase. RevPAR rose 21.3% to BRL590.79. On March 11, occupancy peaked at 88.9%, ADR at BRL1,041.59, and RevPAR at BRL926.37. Other events, including the WST Skateboarding World Championship, boosted ADR to BRL921.72 and occupancy to 86.4% on March 4.

0 min

Expedia Group Report: 68% of Travelers Prefer Trusted Brands Over AI for Booking Despite AI Planning Use

🗺 Expedia Group's AI Trust Gap report reveals that while 53% of travelers comfortably use AI for travel suggestions, and 42% monitor prices with AI, only 8% in the US and UK rely on AI for trip planning. Despite AI's role in discovery, 68% prefer booking with trusted brands. Concerns include control loss (57%), privacy (57%), and data misuse (56%). Trust, not technology, is key in travel, emphasizing the need for strong customer support and industry knowledge.

0 min

Conducting Rate Plan Audits Can Prevent Revenue Loss and Improve Hotel Guest Relations During Peak Times

💰 On a busy Saturday night, a hotel faces a dilemma: honor a $300+ room rate or a forgotten corporate rate due to a lapsed contract. The issue arose as a guest invoked a Last Room Available status, despite the hotel not hosting their company in two years. The situation underscores the importance of rate plan audits, which review active/inactive status, pricing rules, and production metrics to optimize revenue and maintain client relationships, preventing service issues.

0 min

79% of Customers Value Personalization, with 63% Willing to Pay More for Tailored Experiences Using AI.

📱 Nearly 79% of customers value personalization, and 63% are willing to pay more for it. Personalization is crucial in customer experience, driven by AI's ability to collect and analyze data, helping brands anticipate and meet customer needs. Companies excel in personalization by ensuring customers feel remembered, connected, and known. The power of AI in personalizing experiences must be wielded responsibly, echoing the Spider-Man-inspired mantra: "With great power comes great responsibility.

Input your search keywords and press Enter.