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10minhotel.com

1178 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

4 min

Google AI Mode Streamlines Hotel Booking, Impacting Visibility for Independent Hotels with No Direct Listings

💻 In 2009, Chris Anderson's Cornell study found a 9-26% increase in direct hotel bookings when listed on Expedia. A 2011 follow-up showed for each Expedia booking, hotels got 3-9 more on their sites. Google's AI booking system launched in August, involving 10 companies like Booking.com and Expedia, omitting independent hotels. Research by Tharro (June 23) noted hotels' own sites as sources in under 10% of AI-assisted bookings. The focus remains on direct-booking strategies for loyalty.

10 min

AI Enhances Hotel Market Learning by Interpreting Guest Signals and Supporting Strategic Decision-Making Through Blue Ocean Tools

📈 AI is transforming hotel operations by analyzing key signals in guest interactions to enhance decision-making across the entire guest journey, from dreaming to sharing. Utilizing Blue Ocean Strategy tools, hotels can identify unmet needs and innovate beyond traditional competition. The AIDURIX Hotel AI Diagnosis offers an interactive tool to evaluate AI readiness across five areas: leadership, data systems, team skills, workflows, and governance. This strategic approach aims to create meaningful guest experiences and optimize demand generation.

5 min

David Lund Reflects on the Impact of Growing Up Near the Algonquin Resort in Saint Andrews, Canada

🏨 In the 1970s and early '80s, St. Andrews, New Brunswick, known for the Algonquin Resort, saw an influx of hotel staff each spring from Ontario and Quebec. Local staff mainly worked in maintenance and golf course roles. David Lund, growing up there, experienced the hotel's exclusivity and later gained insight into the hospitality world through a high school romance with the general manager's daughter. This exposure led him to a four-decade career in hospitality management and coaching.

8 min

OUTRIGGER Maldives Maafushivaru Resort Launches Integrated Wellness Stays with Comprehensive Multi-Night Programs for 2026

🌴 Outrigger Maldives Maafushivaru Resort offers 81 villas emphasizing integrated wellness stays, including aerial yoga, sound healing, and The Alchemy Bar workshops. Under John Allanson's leadership, the resort expanded wellness offerings for 2026, featuring three-, five-, and seven-night holistic fitness and healing retreat packages. These initiatives aim to enhance guest health while promoting sustainability through marine conservation efforts. The resort addresses diverse cultural needs and global uncertainties, fostering personalized, mindful experiences.

7 min

Destination Resorts Improve Sales Performance by Developing Internal Talent from Guest-Facing Roles, Reducing Turnover and Costs

📈 At a remote eco-resort, the internal promotion of a guest experience coordinator led to a significant increase in repeat bookings and referral-sourced revenue, surpassing two previous external hires. This success followed a structured apprenticeship lasting six to nine months, focusing on relationship quality metrics instead of transaction speed. The approach emphasized building sales teams from internal talent, tailored apprenticeships, and retaining experienced staff to avoid high turnover in isolated locations.

4 min

His Excellency Abdulla bin Touq Al Marri and Sir Tim Clark Honored at FHS World for Leadership in Tourism and Aviation

📅 September 29-October 1, 2026, Madinat Jumeirah, Dubai: At FHS World, His Excellency Abdulla bin Touq Al Marri and Sir Tim Clark were honored. Abdulla bin Touq received the FHS Leadership Award for advancing UAE's economy and tourism since 2020. Sir Tim Clark earned the FHS Lifetime Achievement Award as Emirates Airline President since 2003. The awards recognize their pivotal roles in regional tourism and aviation. The ceremony will occur on September 29 at 11:50 AM.

2 min

HSMAI to Host DMV Commercial Leadership Forum on October 7 at MGM National Harbor in Maryland

📊 On October 7, the DMV Commercial Leadership Forum will take place at the MGM National Harbor Hotel & Casino in Oxon Hill, Maryland. Hosted by the HSMAI Washington, D.C. chapter, it will feature leaders like Lori Kiel and Gissell Moronta. The forum will run from 8 a.m. to 1 p.m., with registration starting at 7:30 a.m. Attendance costs $55 for HSMAI members and $75 for non-members, with sponsorship from MGM National Harbor, Tambourine, and RDR PR LLC.

5 min

Loews Hotels Launches "Active Stays" Nationwide, Offering On-Property Fitness Experiences Starting September 9 Across 18 Locations

💪 Loews Hotels & Co launched "Active Stays" on September 9, offering flexible fitness and wellness options across its 18 properties in the U.S. and Canada. The initiative, created with trainer Makena Rae, includes in-room workouts and locally inspired movement experiences. A March 2026 Peloton survey found that 60% of travelers prioritize fitness amenities. Loews properties, including in New York and Chicago, provide curated running maps and special packages, aligning with the growing guest demand for inclusive wellness options.

2 min

Laundris Launches AI-Powered Assistant to Enhance Linen Inventory Management for Hotel Operators, Boosting Efficiency and Cost Savings

💻 September 18, 2026, Tulsa, Oklahoma – Laundris introduces the AI-driven Laundris Assistant for hotel operators, enhancing linen inventory management. This tool provides instant, custom reports, saving time from manual tracking. Leveraging existing platforms, it offers granular insights into linen usage, helping to control costs and prevent shortages. Leonard Fiorenza from Hotel Drover highlights its efficiency. Available to all Laundris customers at no extra cost, it supports smarter decision-making and budget protection.

3 min

Anana Launches AI Workspace to Capture Demand Signals from Guest Interactions for Hospitality Commercial Teams

💻 Anana, founded by Ricardo Pantaleón and Alexandros Zisimidis, launched an AI workspace for hospitality teams on September 18, 2026, in New York. Anana captures demand signals from guest interactions, linking them with existing hotel systems to provide actionable insights. It features components like Agents, Hotel Knowledge Center, and Reporting. By using AI, Anana identifies meaningful patterns in guest interactions, enhancing demand intelligence. Available now, it helps hotels understand pre-booking guest behavior. Visit getanana.com for more information.

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