Colin Tessier - 10 Minutes News for Hoteliers - Page 3

Choice Hotels Unveils AI-Powered Solutions at 70th Annual Convention to Boost Revenue and Operational Efficiency

📱 Choice Hotels International launched AI-powered solutions at its 70th Annual Convention, with tools like CHARLIE, AgentCore, AgentForce, and RAISE designed to boost hotel performance. CHARLIE assists staff, while Choice Hotels Business Direct and EasyBid target business and group bookings. Agentic commerce integration is a priority, highlighted by Chief Data Officer Anna Scozzafava. President & CEO Patrick Pacious emphasizes technology's role in revenue growth for franchisees, continuing a decade-long AI journey.

4 min

Choice Hotels International Highlights AI Technology and Growth Strategies at 70th Annual Convention in Las Vegas

🏨 On May 5, 2026, Choice Hotels International began its 70th Annual Convention at Mandalay Bay, Las Vegas. Focused on innovation, CEO Patrick Pacious discussed new initiatives like EasyBid, an AI-powered platform, and the updated Choice Privileges Program. In 2025, the company awarded 247 U.S. franchise agreements, the highest in a decade, with growth expected to continue amid events like the 2026 FIFA World Cup. Choice emphasizes AI use to enhance revenue and guest experiences.

3 min

The Amenity Collective Highlights Safety and Cost Risks of Poorly Managed Hotel Pools and Fitness Centers

🏋️ The Amenity Collective emphasizes the importance of pools and fitness centers in hotels, highlighting them as potential liabilities without proper oversight. Kevin Mac advises hotel operators to prioritize maintenance and safety, noting that mismanaged amenities can lead to costly repairs, such as $5,000 for a treadmill. By shifting from reactive to proactive maintenance and employing trained staff, hotels can minimize risks and enhance guest experiences.

2 min

Raines Opens 118-Room Courtyard by Marriott in Sugar Mountain, North Carolina, Expanding Southeast Portfolio

🏨 Raines announced the opening of the 118-room Courtyard by Marriott Sugar Mountain Banner Elk in Sugar Mountain, North Carolina. The hotel, owned by Sugar Mountain Hospitality LLC and co-developed by Clarendon Properties and Commercial Realty Advisors, offers a restaurant, meeting space, indoor pool, and fitness center. Located near Grandfather Mountain, it is managed by Raines, which is expanding in the Southeast with properties like DoubleTree Greenville Woodruff and Home2 Suites Charlotte.

4 min

56% of Hotel Guests Will Pay for Premium Coffee, Highlighting Revenue Opportunity for Hoteliers, Says Study

☕ According to the Costa Coffee Suzy Speaks Hospitality National Study, 56% of hotel guests pay for premium coffee even when free options exist, and nearly half have left hotels for better coffee elsewhere. This signals a shift in guest expectations, highlighting a revenue opportunity for hotels. Improving in-house coffee offerings can reduce loss from "walkout revenue." Premium coffee is defined by quality, consistency, customization, and convenience. Hotels across segments can gain by treating coffee as an all-day program.

4 min

AAHOACON26 Panel Highlights Optimistic Hotel Market Conditions, Urges Local Investment and Strategic Buying

🏨 AAHOACON26, held on April 9 at the Pennsylvania Convention Center in Philadelphia, focused on hotel industry dynamics. Teague Hunter and Hunter Advisors panelists highlighted market optimism, citing low interest rates and capital availability. They noted institutional clients' increased activity, with more accepted offers and deals. Perry emphasized operators' local market advantage, while Amin observed improved bank responsiveness. Experts advised sticking to known markets and trusting in hospitality for investment opportunities, despite recent industry challenges.

4 min

Hunter Advisors Panel at AAHOACON26 Highlights Current Hotel Market as Optimal for Buyers Amid Industry Challenges

📈 April 9, 2026, Philadelphia: AAHOACON26 at the Pennsylvania Convention Center highlighted hotel market trends. Industry leaders like Teague Hunter and Chase Perry from Hunter Advisors discussed favorable conditions for buyers due to available capital and market dynamics. They advised local investment and sticking to known markets. Adeel Amin noted improved bank responsiveness, while Riana Stadlen emphasized engaging sellers early. The consensus: it’s an excellent time to buy, with optimism for the industry's future.

3 min

AAHOACON26 Highlights AAHOA's Advocacy Wins, $431,000 Charity Effort, and Continued Member Empowerment Initiatives

🏨 April 8, 2026, Pennsylvania Convention Center hosted AAHOACON26 with over 5,700 attendees. AAHOA highlighted victories like the Safe Hotels Act and the "No Pay, No Stay" law. Efforts continue against a $38 hourly wage ordinance in Los Angeles. The AAHOA Charitable Foundation raised $431,000 for Chandra Nagamallaiah’s family. AAHOA advocates for members through advocacy, education, and community work, empowering members, protecting investments, and creating opportunities.

1 min

HEI Hotels & Resorts Adds The Westin Poinsett, Greenville to Portfolio, Expanding into South Carolina

🏨 HEI Hotels & Resorts adds The Westin Poinsett, Greenville to its portfolio, marking its first operation in South Carolina. The 200-room hotel, located on South Main Street in downtown Greenville, originally opened in 1925. It was renovated and reopened as a Westin in 2000, joining the Historic Hotels of America in 2002. The property features two ballrooms. This partnership with Highline Hospitality Partners is HEI’s second hotel management for the group.

3 min

Towne Park Rebrands to Towne and Launches Nexity Platform to Optimize Hotel Parking and Enhance Guest Experience

🛂 Towne's rebranding as an “arrival-through-departure” partner introduces the Nexity platform, integrating parking access and revenue optimization. With hotel occupancy projection flat for 2026, Towne's AI-driven dynamic pricing technology enhances hotel revenue by over 60% margins. Nexity, featuring AI and LiDAR, offers real-time decision-making, reducing operational inefficiency and costs. It streamlines parking management, enhancing both guest experience and long-term asset value by lowering maintenance expenses.

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