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Colin Tessier

24 posts
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  • 4 min

Ambiente Trade Show Spurs Global Growth for Companies Like THE CUSTOM CHEF and Kitchen Concepts Unlimited

📅 Since its 1990 debut, Ambiente in Frankfurt has become a key international trade show for consumer goods, featuring Dining, Living, and Giving sectors. In 2026, industry giants like Marriott and Caddie Hotel attended, alongside Lodge Manufacturing, exhibiting for over 30 years. Shane Miller from THE CUSTOM CHEF highlighted its role in international growth, sparking partnerships with IMERCO and Macy’s. Joelle Mertzel's Kitchen Concepts debuted internationally, securing orders across Europe and interest from Japan, Australia, and more.
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  • 3 min

The Cleanliness Factor: How Hotel Restroom Maintenance Shapes Guest Loyalty

🚿 Dotti Haynes, from Essity, highlights the importance of maintaining hotel restrooms. A 2025 Tork survey found housekeepers spend 70% of their time cleaning. 21% of guests aged 18-34 avoid venues with poor restrooms, compared to 14% overall. 52% of dissatisfied guests may complain or leave negative reviews, while 28% spend less time at venues with unsatisfactory restrooms. Effective maintenance strategies using high-capacity dispensers and digital systems enhance guest satisfaction and operational efficiency.
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  • 4 min

Highgate and Kessler Join Forces to Power Up Performance

📈 Highgate and The Kessler Collection formed a strategic alliance in November 2024, creating Kessler Hospitality within Highgate. This collaboration aims to grow The Kessler Collection's brand and profitability using Highgate's experience. Highgate plans to expand into new markets with Kessler's assets. The alliance seeks to add two properties per year, focusing on profitability and brand growth. The partnership leverages Highgate's technology, resources, and buying power for enhanced performance and operational efficiency.
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  • 3 min

Modernizing a 50-Year Legacy: How Social Media Strategy Drove the Scottsdale Resort & Spa’s Relaunch  

🏨 In 2024, The Scottsdale Resort & Spa in Scottsdale, Arizona, completed a $40 million renovation, the largest in its 50-year history, updating all guestrooms and public spaces and introducing four new dining destinations. 🎉 The resort rebranded to target a Millennial audience using a social media strategy led by General Manager Nick Solomon, focusing on influencer collaborations and engaging content. Originally opened in 1976 as the first conference resort in the U.S., the property now emphasizes leisure travel and community-driven experiences.
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