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Posts by author

Josiah Mackenzie

1123 posts
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  • 1 min

Why Millennials and Gen Z Thrive at Remington Hospitality – Sloan Dean, Remington Hospitality

  • Josiah Mackenzie
  • 4 February 2025
📢 Sloan Dean, CEO of Remington Hospitality, discussed attracting millennials and Gen Z to the hospitality industry on Feb. 4, 2025. The focus was on rethinking benefits and adapting to new workforce expectations. The insights were shared during an episode of the Hospitality Daily Podcast.
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  • 1 min

The Remington Difference: Why Smart Growth Beats Rapid Scaling – Sloan Dean, Remington Hospitality

  • Josiah Mackenzie
  • 3 February 2025
🏦 Sloan Dean, CEO of Remington Hospitality, discusses the merits of smart growth over rapid scaling in a podcast episode. On February 3, 2025, insights into building a people-first company and the significance of food and beverage in the hospitality industry were shared. This episode is featured among the "Most Popular Episodes" on the Hospitality Daily Podcast.
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  • 1 min

Hotels as Change Agents: A GM’s Unfiltered Perspective – Kara Bartelt, The Hoxton, Downtown LA

  • Josiah Mackenzie
  • 2 February 2025
🏨 Kara Bartelt, General Manager at The Hoxton, Downtown LA, discusses hotel roles in urban revitalization, industry challenges and opportunities, and community engagement importance. Associated with Hotel Caring from the California Hotel & Lodging Association, Bartelt's insights offer actionable ideas for hospitality brands. Music by Clay Bassford of Bespoke Sound accompanies the show.
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  • 25 min

Impact Hospitality: How Hotels Can Build Community & Drive Change – Donte Johnson & Jason Bass

  • Josiah Mackenzie
  • 1 February 2025
🏨 - **Who:** Donte Johnson and Jason Bass, previously from Hotel Revival in Baltimore, now at Thompson Atlanta Buckhead. - **What:** Developed a concept called "impact hospitality" and produced a textbook on the subject. - **Where:** Baltimore and Atlanta. - **When:** Events mentioned occurred in late 2019; the timeframe of the interview is not specified. - **How:** By creating events and leveraging community engagement, they transitioned their hotel into a community hub and sparked industry interest. - **Key Facts:** - Donte was impressed by Jason's event management skills and creativity. - In October 2019, they collaborated on a successful event. - By December 2019, Jason proposed an innovative mobile beverage experience. - Their unique approach to hospitality was highlighted at an annual meeting, leading to Jason's involvement in consulting. - The duo emphasizes building community alongside business for better outcomes. - Their transition from Baltimore to Atlanta maintained their momentum. - In Atlanta, they formed an advisory board of community leaders to ensure their hotel initiatives align with local needs. Summary: Donte Johnson and Jason Bass, known for their unique approach to hospitality through community engagement at Hotel Revival in Baltimore, have taken their expertise to Thompson Atlanta Buckhead. They've produced a textbook on "impact hospitality," a concept that integrates hotels into their communities for mutual benefit. Their success began with events in 2019 and has since evolved into
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  • 1 min

Hospitality Beyond Service: The Art of Making People Feel Welcome – Michiel Bakker, Culinary Institute of America

  • Josiah Mackenzie
  • 31 January 2025
🎉 Michiel Bakker, President and CEO of the Culinary Institute of America, featured on a podcast episode on January 31, 2025. He discussed the essence of hospitality, the difference between service and hospitality, and potential industry changes in the digital era. The episode was supported by Shiji Group, a global hospitality technology leader. Bakker recommended sharing the episode with team members to turn ideas into action, benefiting businesses and customers. Music for the show was produced by Clay Bassford of Bespoke Sound.
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  • 1 min

The Future of Hospitality Education – Michiel Bakker, Culinary Institute of America

  • Josiah Mackenzie
  • 30 January 2025
🏩 Michiel Bakker, President and CEO of the Culinary Institute of America, highlighted the future of culinary and hospitality education on Jan. 30, 2025. The episode is supported by Shiji Group, a global hospitality technology leader. Bakker's discussion is aimed at hotel brands worldwide, focusing on streamlining operations and enhancing guest experiences. Music for the episode was produced by Clay Bassford of Bespoke Sound, a company specializing in music identity design for hospitality brands.
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  • 1 min

Transforming Workplaces with Hospitality Principles: Insights from Google – Michiel Bakker, Culinary Institute of America

  • Josiah Mackenzie
  • 29 January 2025
🏦 Michiel Bakker, CEO of the Culinary Institute of America, on January 29, 2025, shared insights from his 12 years at Google, applying hospitality principles that transformed the workplace experience. The episode is supported by Shiji Group, a leading global hospitality technology company. Music by Clay Bassford of Bespoke Sound. The goal is to turn ideas into actions for business benefits.
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  • 1 min

How Starwood Used F&B to Delight Guests and Differentiate Brands – Michiel Bakker, Culinary Institute of America

  • Josiah Mackenzie
  • 28 January 2025
🍴 Michiel Bakker, President and CEO of the Culinary Institute of America, discussed the vital role of food and beverage (F&B) in guest satisfaction and branding at Starwood hotels on Jan. 28, 2025. The episode emphasized the importance of F&B in improving guest experiences and brand distinction, as well as leadership in F&B operations. The podcast was supported by Shiji Group, a global hospitality technology provider known for their effective solutions and services.
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  • 1 min

Lessons from Leading at Starwood, Google, and the Culinary Institute of America: Michiel Bakker’s Career Journey

  • Josiah Mackenzie
  • 27 January 2025
🏠 Michiel Bakker, President and CEO of the Culinary Institute of America, shared his hospitality industry journey on Jan. 27, 2025. He discussed pivotal career moments and lessons learned, with support from the technology provider Shiji Group, known for streamlining hotel operations and enhancing guest experiences. The episode featured music by Clay Bassford of Bespoke Sound, specializing in Music Identity Design for Hospitality Brands.
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  • 14 min

Proven Strategies to Drive Revenue and Profits in Hospitality Today – Judith Cartwright

  • Josiah Mackenzie
  • 26 January 2025
📢 Judith Cartwright, founder and managing director of Black Coral Consulting, discussed revenue challenges and profitability strategies for hotels on a podcast recorded at the end of January 2025. Cartwright, previously SVP at Kertzner International, emphasized the importance of optimizing peak seasons, which for some hotels account for 70% of profits within three to four months. The conversation touched on innovation, staying competitive, and the impact of events like Taylor Swift concerts on hotel demand. She highlighted the significance of experience creation, social media's evolving role, and the need for hotels to innovate in areas such as fitness and wellness. Operational profitability was also discussed, stressing cost awareness and strategic planning involving various departments. Cartwright recommended early expert involvement in projects and provided insights into technology and culture that support effective revenue and profit strategies.
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