The Moments That Made Me: citizenM’s Michael Levie Shares His Story
🏨 Michael, intrigued by the hospitality industry since attending the Amsterdam Sonesta Hotel's opening weekend at age 10 or 11, ended up working 18 years for the same company after university, starting his career in the industry. In the mid-80s, as rooms division manager at the Sonesta Hotel in Cambridge, he worked with AI and revenue systems, sparking his interest in technology. Michael served nine years on the board of HFTP, including an extended presidency due to COVID, and emphasizes the role of culture and technology in enhancing guest and employee satisfaction in hospitality.
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